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Hotel OR

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel OR

A corridor with potted plants and a glass wall.
A hotel entrance with a sign reading "Hotel or" and potted plants in front.
A swimming pool with lounge chairs, potted plants, and a modern building in the background.
A modern hotel room with a large bed, a nightstand, a wall-mounted artwork, and a view of the city through large windows.
A buffet counter with a large punch bowl, a variety of fruits, and a coffee station.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
The current price is $69
$69 nightly
$69 total
Aug 28 - Aug 29

Explore the area

View in a map
Carrera 3, No. 5-104, Bocagrange, Cartagena, 130001
  • Place, Bocagrande Beach
    ‪3 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Place, Centro Comercial Nao
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, red and white pillows, a painting above the bed, and a view of buildings through the window.

Standard Double Room

7.6 out of 10
Good
(8 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A modern hotel room with a large bed, a nightstand, a wardrobe, and a painting on the wall.

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk with a chair, a TV, and a bathroom visible through an open door.

Single Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room

A modern hotel room with a large bed, bedside tables, a wardrobe, and a painting on the wall.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Similar properties

Interior detail
Baluarte Cartagena Hotel Boutique
Bocagrande
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 256 reviews
$64 nightly
The price is $64
Sep 2 - Sep 3
Baluarte Cartagena Hotel Boutique

About the neighborhood

Cartagena

With a stay at Hotel OR in Cartagena (Bocagrande), you'll be a short 4-minute walk from Bocagrande Beach and within 5 minutes by car from Clock Tower. .This hotel is 2.1 mi (3.4 km) from Cartagena de Indias Convention Center and 0.4 mi (0.6 km) from Malecón Bahía de las Ánimas.

What's nearby

  • Bocagrande Beach - 3 min walk - 0.2 miles
  • Rio Cartagena Casino - 3 min walk - 0.2 miles
  • Centro Comercial Nao - 3 min walk - 0.2 miles
  • Castillo Grande Beach - 12 min walk - 0.7 miles
  • El Laguito Beach - 12 min walk - 0.7 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬3 min walk
  • ‪51 Sky Bar - ‬19 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Ely Café - ‬5 min walk
  • ‪Crepes & Waffles - ‬11 min walk

About this property

Hotel OR

Hotel OR offers 20 air-conditioned accommodations with safes and bathrobes. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 20 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 80000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 80000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

OR Cartagena
Hotel OR Hotel
Hotel OR Cartagena
Hotel OR Hotel Cartagena

Hotel OR Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 297 reviews
Rating 8 - Good. 107 out of 297 reviews
Rating 6 - Okay. 45 out of 297 reviews
Rating 4 - Poor. 15 out of 297 reviews
Rating 2 - Terrible. 29 out of 297 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Freed-Lentz

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very nice.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Hotel OR Opitours in Bocagrande, Cartagena. The staff was extremely friendly, helpful, and always accommodating whenever I needed assistance. The amenities were good and made the stay comfortable, but what truly made this hotel stand out was the location. Everything you could possibly need was nearby — a 24-hour pharmacy, 24-hour supermarket, plenty of restaurants, and the beach was only about a 10-minute walk away. The convenience of having everything so close made the experience even better. Overall, I would definitely recommend this hotel to anyone visiting Cartagena and looking for a comfortable stay in a great location.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Brandon

Liked: Staff & service
The breakfast was very simple and rooms are dated. It wasn’t bad but it wasn’t amazing
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, property conditions & facilities
Great price-quality ratio. Really nice and big room. Couzy smallish back yard pool. Close to the shops, restaurants and .beach
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel OR is a great option to stay because tourists will be taken care of in a good way and tourists will have that piece of mind to go walk around the amazing places that the beautiful Cartagena has.
Stayed 3 nights in May 2024
Verified review

8/10 Good

DAN

Liked: Cleanliness, staff & service, amenities
All ok. Fruit could be ALOT FRESHER, day after day it was old and colorless. Barely eatable. Quality control for fruit. The cooked breakfast excellent
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Hernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 6 nights in Nov 2024
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
It is in the area of the city you want to be in near the waterfront (but not right on the beach). The price is good. The rooms are ok, but nothing spectacular, but i don't need spectacular in a room. I just need to "sleep"
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all super friendly and nice! I could leave my room key with them as I went out each day, my room was large and very clean. The pool was smaller than the pictures indicated but there were chairs around it to relax. Lots of restaurants within walking distance and most tours would pick up from it as well.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Helped arrange a tour for me that was excellent, better than the usual tourist agency down the street.
Stayed 6 nights in Apr 2024
Verified review

2/10 Terrible

DAN

Liked: Cleanliness, staff & service, amenities
There was a tourbus of 20 people. Stood there for an hour. I would check in 1 single teaveler first, 5 minutes, then ofcourse the tourbus of 20. Common sense
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Vagn

Liked: Cleanliness, property conditions & facilities, room comfort

Ok hotel - in walking distance from the beach

The hotel is nice + in walking distance to a nice beach. The breakfast was understaffed, as there was only one lady working there. It therefor took a while to get served.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Ac and shower was great after a long week in the islands . Staff very nice . They sent out my laundry great price . Pool was a nice addition. Only reason not 5 stars is because elevator was broke and carrying luggage to floor 3 was hot and hard. Location is great food and fun and beach right there
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

ROBERT

Liked: Staff & service
Disliked: Amenities
Me and two of my colleagues stayed in this particular hotel although it was a last-minute decision however we made it work. We stayed in Cartagena once before. And we had an amazing time all the trip did get canceled because of the war however we ended up back at Cartagena the people that worked at this hotel was amazing A1 I must say . One of my colleagues decided to pay a little bit extra to get a better room however he had no refrigerator no hot water. The bed was as hard as rocks in the same with my room. The bed was extremely hard. The AC did not work I complained twice they never fixed it. The water was not hot and asked for my other colleague same thing with his bed as well extremely hard. The pool was decent. If you ask me what I stay in this place I would say no knowing these conditions, the overpriced everything they up charges for the breakfast for extra cheese. Imagine that we don’t mind paying for extra but when it’s not listed, we have issues with that, however overall the place is not a good place to stay so if you guys are seeking to go to this country it’s an amazing country that people are really nice. Do not choose this hotel. It’ll be the worst mistake you ever paid for.
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

nancy e

Liked: Cleanliness, staff & service
A hotel itself is pretty basic the breakfast very basic. The staff on the other hand were very accommodating very nice. They upgraded my room because the first room they put me in was very small and smelled terribly. I could recommend this hotel if you’re just looking for basic accommodation and not luxury it is a good value and it’s conveniently located next to everything.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is a jewel. They made me feel at home. Very loving and POSITIVE energy environment. Maria Alejandra the Manager is in charge to create a unique experience. She speaks from her heart to mine.
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

José Tito

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good place to stay

This place should be closed elevated do not works, cold water how can we take a cold shower hell no! I just left the hotel after just signed in! This place is horrible.
Stayed 11 nights in Jan 2025
Verified review

8/10 Good

Curry

Good price . No soap was available in the bat and the beds had very light sheets no comforter
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
poor customer service-took 25 min to take care of me bathroom clogged instead of changing my room had to go and use another restroom outside my room elevator did not work not enough towels for each guest and soap no comforter unable to each reception from room dirty
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Diego Andrés

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel didn´t make the invoice
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Zachary

Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing, Misleading, and Poorly Managed. I booked Hotel OR through Expedia during a trip to Colombia and my experience was extremely disappointing. Due to a medical emergency caused by an attempted robbery in Medellín that resulted in a serious knee injury, I was forced to change my travel dates. I contacted Expedia immediately and asked only that my hotel stay be moved to match my revised flights, not refunded, and was open to reasonable fees. The hotel was extremely difficult to reach and when contact was finally made, management refused any flexibility. I was charged for a four-day stay I physically could not attend and ultimately ended up paying for the same hotel twice in good faith, assuming the second booking would be refunded. It was not. When I arrived in person to resolve the issue, the manager was cold, dismissive, and unhelpful, making no effort to acknowledge the situation. The condition of the hotel was also poor, with visible mold that appeared to have been painted over rather than properly addressed, raising concerns about cleanliness and health standards. Between the lack of empathy, rigid policies, and substandard conditions, this stay fell far below expectations. I would not recommend this hotel to anyone expecting professionalism or basic customer care.
My room online vs reality
Painting over mold in another room
Breakfast as advertised vs reality.
Pool as advertised vs reality
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice street view from balcony (but I think only two apartments with balcony so maybe I got lucky). Breakfast is purposely cooked for you and good quality, so not unlimited buffet. Central, lots to do nearby, near restaurants, transport, beach, gym, shops. Cooler and fridge in room was surprisingly good. Secure building because no visitors allowed and reception very small. Very noisy area nearly all night/morning, no blackout blinds, no “do not disturb/clean” tag for door, none of the staff speak basic level of English. Overall, you get what you pay for (so don’t compare to Hilton or Caribe down the road) and if you don’t mind the night noise and speak a little Spanish then a good choice for travelling on a budget and I would return but most probably bring something to temporarily blackout windows.
Stayed 7 nights in Nov 2023
Verified review

2/10 Terrible

Zachary

Disliked: Cleanliness, amenities, property conditions & facilities
I booked Hotel OR through Expedia during a trip to Colombia. Unfortunately, the experience was extremely disappointing. Due to a medical emergency caused by an attempted robbery in Medellín that resulted in a serious knee injury, I was forced to change my travel dates. I contacted Expedia immediately and asked only to move my stay to match my new flights, not for a refund. Despite this, the hotel refused any flexibility and charged me for a four-day stay I physically could not attend. In good faith, I rebooked the hotel for my new dates and ended up paying twice. When I arrived and attempted to resolve this in person, management was cold, dismissive, and denied any communication from Expedia. The room conditions were unacceptable. The first room shown was dirty and clearly not what I paid for. The second room did not match the advertised photos. There was visible mold on walls and under the air conditioner, bugs in the room, no hot water, a broken TV, a non-functioning safe, and no refrigerator despite being listed. Bedding consisted of only a sheet and small throw. Amenities were also misleading. The advertised “full breakfast” does not exist; there is no buffet and basic items cost extra. The rooftop breakfast area appeared unhygienic. The pool was cloudy, dirty, and unusable, and there is no hot tub despite listings suggesting otherwise. This property is poorly maintained, misleadingly advertised, and managed with little regard for guests. I would not recommend it.
How the room is advertised vs what I got.
How breakfast was advertised vs reality. They put things together in the gross room
The pool as advertised vs reality. Unusable
Painting over mold in rooms
Stayed 4 nights in Feb 2026
Verified review

2/10 Terrible

shay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place isn’t for tourists !!! As i came in. Big sign on elevator not working. I changed room due to bad smell. In the other room air conditioning wasn’t working so at 2am i was offered a room at the 4th floor no elevator. Now good luck moving your staff. Next day i asked a free night they refused and willing to give only half price on another night. Thanks to orbitz that saved me from that place. No hot water !!! What ?? They said in few days they’ll fix that…. Yea right like the elevator. Poor bedding. Internet disconnect all the time. Breakfast is a joke. Horrible. You wait 20 min until they talk to you. Antz all over tables. Not safe. At night only 1 worker at reception that can get easily to your room. The woman asked me not to write bad review but im sorry. I have to warn other ppl not to trap into this place. STAY AWAY as you can. Cheers.