I just came back from Cartagena and this was my experience in this hotel. Respectfully since every person expectations are different
The room was specious but very outdated, the tile on the bathroom looked like it is falling down, it had courtines but dirty, kitchen cabinet old and doors falling down. Only one night table beside the bed, pillows very uncomfortable and bed sheet very old, no blankets provided, or iron machine or blowdryer, they have to be requested and only if available you can get it since they don't have enough for all rooms.
There were mini cockaroach by the bed. Bathroom mirror and sink again outdated looked like rust on it. The door to enter has a very old system to lock with a key. It looks nothing like in the pictures. The pictures were probably taken when the hotel was built. Rooftop meh.
The soroundings are good 👍 but hotel, I was not impressed Amd from what you see in pictures and videos nothing like it. You cannfwr everything in this area, food, pharmacy, banks, hotels, groceries etc and close to the beach.
When I arrive in Colombia, we stayed two nights at a different hotel in December and I didn't book the same hotel because we thought we may risk it if we didn't like the first stay hotel but we regret it since the experience was the opposite. But anyways, Carragena is beautiful, do your research before booking and read reviews which I may have missed on this one. Happy travels!