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Cartagena Royal Hotel Boutique

Property class: 3

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Outdoor spa tub
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Superior Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk
Superior Room, 1 King Bed, Balcony | 1 bedroom, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
$83
$83 nightly
$83 total
Apr 27 - Apr 28

Explore the area

View in a map
Calle De La Cruz No 9 - 41, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony

Suite, Balcony | 1 bedroom, minibar, in-room safe, desk

Suite, Balcony

  • 366 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Cartagena

A stay at Cartagena Royal Hotel Boutique places you in the heart of Cartagena, within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. .This hotel is 1.9 mi (3.1 km) from Bocagrande Beach and 0.1 mi (0.1 km) from Fernandez Madrid Park.

What's nearby

  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Centro Comercial La Serrezuela - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
  • Bolivar Square - 8 min walk - 0.5 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive

Restaurants

  • ‪Quero Arepa - ‬2 min walk
  • ‪Restaurante Carmen - ‬3 min walk
  • ‪El Sombrero Vueltiao - ‬3 min walk
  • ‪Restaurante 1595 - ‬1 min walk
  • ‪Erase Un Café Bar & Dessert - ‬2 min walk

About this property

Cartagena Royal Hotel Boutique

Cartagena Royal Hotel Boutique offers 13 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a hot tub.
Make yourself at home in one of the 13 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a hot tub or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Cartagena Royal Hotel Boutique has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 85001 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cartagena Royal
Hotel Patio de La Cruz Cartagena
Patio de La Cruz
Patio de La Cruz Cartagena
Hotel Conde Cruz Cartagena
Hotel Conde Cruz
Conde Cruz Cartagena
Cartagena Royal Cartagena
Hotel Cartagena Royal Inn
Cartagena Royal Hotel Boutique Hotel
Cartagena Royal Hotel Boutique Cartagena
Cartagena Royal Hotel Boutique Hotel Cartagena

Cartagena Royal Hotel Boutique Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 166 out of 377 reviews
Rating 8 - Good. 109 out of 377 reviews
Rating 6 - Okay. 70 out of 377 reviews
Rating 4 - Poor. 19 out of 377 reviews
Rating 2 - Terrible. 13 out of 377 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, very nice rooms and facilities.
Stayed 1 night in Jan 2026

2/10 Terrible

ARNY

I BOOKED THIS HOTEL ,BECAUSE YOUR ADVERTISEMENT SHOWS IT HAS TWO BEDROOMS,BUT WHEN I ARRIVE IT HAS ONLY ONE BEDROOM . THE NEXT DAY THEY CHANGE THE ROOM FOR ME ,BECAUSE WATER WAS LEAKING THROUGH THE TAP CABINET AND ALL MY UNDERWEAR AND SOCKS BECAME WET. SECOND I BOOKED FOR TWO PERSONS AND I WAS NOT ALLOWED TO LET A LOCAL VISIT MY ROOM . THIS BOOKING WAS A SCAM AND I WANT A GREAT PORTION OF MY MONEY BACK . THE ONLY THING THAT WAS GREAT ,WAS THE STAFF !
Stayed 9 nights in Dec 2025

10/10 Excellent

Jose Luis Sergio

Stayed 2 nights in Dec 2025

10/10 Excellent

Jörgen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was super good. Staff, was super friendly, the room was excellent. Overall a 10. Thanks.
Stayed 7 nights in Nov 2025

8/10 Good

Gladys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was OK. It needs a little more variety. The rooms were very good. A/C was perfect!!
Stayed 1 night in Nov 2025

10/10 Excellent

MD

Liked: Cleanliness
Amazing hotel at the center of Cartagena. Very close to all the restaurants. Highly recommend for anyone to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 1 night in Oct 2025

10/10 Excellent

agnaldo cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom, totalmente digital com Alexia no quarto comandando tudo. O staff do café da manhã é super atencioso, nos trata com carinho eatende os pedidos prontamente. Super limpo e confortável
Stayed 8 nights in Aug 2025

6/10 Okay

Wayne

Average hotel. Good location!

Location is great. Hotel is not as glamorous as the pictures. Room was average. Old and lots of need for touchups. But overall it’s in a good location, breakfast is ok, and air conditioning was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The nicest people

The front desk person on the night shift was good and the day shift person was good as well the house people was excellent she was very helpful and knowledgeable thank you so much and I will return
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All employees have excellent customer service, very friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service
The staff were very helpful, made an effort to communicate in English where our Spanish lacked and even let us make a local phone call at check out to assist with our next travel plans.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ianie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice staying here ! Everything was close. The room and bathroom were spacious.
Stayed 3 nights in Mar 2025

10/10 Excellent

luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is ok Is hard to find tho Is way overpriced for sure The hut tub is old and not warm Stuff was really friendly but then the lady asked me today why me and my child has a different last names and if I have the proof ( that was next day on our stay ) I was in shock .
Stayed 1 night in Mar 2025

8/10 Good

Nisio Jose

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 9 am from the airport so our room wasn't ready yet. The reception desk allowed us to change and leave our bags with them so we can explore the city. They even carried our bags up to our room for us when our room was ready. The hotel was clean and rooftop patio has a wonderful view of the city. The included breakfast was a good portion and left us ready for the day. Would highly recommend this hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodrigo Fernandez

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Traveled with family

Great stay

Friendly staff, good size rooms, excellent location, good breakfast
Stayed 4 nights in Feb 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end, our stay here was fantastic. The hotel arranged our transport from the hotel and we were made to feel very welcome as soon as we arrived. Our room was large, luxurious and clean with great AC and a fan. The location is in the centre of the Old Town and within walking distance to all the sites. The roof-top restaurant is lovely and a great place to watch the sun go down with a cold beer. But the best thing about this hotel is the staff - they are amazing!!! So friendly and helpful, they couldn't have been more accommodating, especially when I got ill on the second day. They helped my partner arrange a doctor and get medication, and then made me soup (even though it wasn't on the menu). All the staff were brilliant, but a special mention to Camilla for taking care of us so well. It was very much appreciated and we would have no hesitation recommending this hotel. We hope to return to Cartagena within the next couple of years and will definitely be booking again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cristiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Excelente! Everything is great! So beautiful, clean! All the working people was very kind! The only thing that is good to know is that there is no elevator!
Stayed 3 nights in Feb 2025

10/10 Excellent

Lucy, Delray Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very attentive , clean and big rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

Hernán

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar hermosa gente
Stayed 4 nights in Nov 2024

10/10 Excellent

NICOLAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Nov 2024