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Charleston Santa Teresa Cartagena

Property class: 5 and above

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Photo gallery for Charleston Santa Teresa Cartagena

A spacious outdoor dining area with white tables and wicker chairs, surrounded by arches and greenery.
Property video
A rooftop lounge area with white lounge chairs and orange cushions, overlooking a city skyline and a body of water.
A lobby with a brick archway, chandeliers, a central floral arrangement, and a checkered floor.
A spacious lobby with a marble floor, white sofas, a central floral arrangement, and a large chandelier.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $415
$415 nightly
$415 total
Sep 6 - Sep 7

Explore the area

View in a map
Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪1 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Grand Suite

A hotel room with a large bed, a wooden bench, a round side table, and a view of the city through the window.

Grand Suite

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, Courtyard View

A modern hotel room with a large bed, bedside tables, a bench, a desk, and a chair.

Classic Room, Courtyard View

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, 2 Queen Beds

A hotel room with two beds, a small table with chairs, a window with curtains, and a city view.

Superior Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, Balcony

A hotel room with a large bed, a desk, a chair, and a view of the outside.

Premium Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room

A modern hotel room with a large bed, a desk, a chair, and a dining area with a table and chairs.

Premier Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, two sofas, a round table, and a chair.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Suite

A bedroom with a large bed, a wooden headboard, a blue ottoman, a round side table, and a chair.

Romantic Suite

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite

A modern hotel room with a large bed, a sitting area with wicker furniture, a dining table with a vase of flowers, and a blue lamp.

Master Suite

  • Sea view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 2 Queen Beds

A hotel room with two beds, a small table with a chair, a window with curtains, and a wall-mounted artwork.

Superior Double Room, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Courtyard View

A hotel room with a large bed, a sofa, a small table with a lamp, and a mirror on the wall.

Suite, Courtyard View

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, Sea View

A modern hotel room with a large bed, a dining area with a table and chairs, and a view of the outdoors through the window.

Classic Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

APARTMENT LUXURY

  • Sleeps 10
  • Free WiFi

APARTMENT PREMIUM

  • Sleeps 10
  • Free WiFi

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  • Pool
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4.8 out of 5, Exceptional, 1,002 reviews
$490 nightly
The price is $490
Sep 20 - Sep 21
Sofitel Legend Santa Clara Cartagena

About the neighborhood

Cartagena

Located in Cartagena (Cartagena Walled City), Charleston Santa Teresa Cartagena is within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. .This luxury hotel is 1.1 mi (1.8 km) from Bocagrande Beach and 0.1 mi (0.1 km) from Palace of the Inquisition Cartagena Historical Museum.

What's nearby

  • Walls of Cartagena - 1 min walk - 0.1 miles
  • Plaza Santo Domingo - 5 min walk - 0.3 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Bolivar Square - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪La Vitrola - ‬3 min walk
  • ‪Crepes & Waffles Centro - ‬2 min walk
  • ‪Nia Bakery Coffee Shop & Cocktails - ‬3 min walk
  • ‪El Baluarte San Francisco - ‬6 min walk
  • ‪EL BARÓN - Café & Liquor Bar - ‬3 min walk

About this property

Charleston Santa Teresa Cartagena

Charleston Santa Teresa Cartagena offers 87 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 87 individually decorated guestrooms, featuring iPads and minibars. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at La Terraza, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Cartagena? This hotel has 2626 square feet (244 square meters) of space consisting of a conference center and 3 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Charleston Santa Teresa Cartagena has 3 restaurants serving breakfast, lunch, and dinner.
La Terraza - This restaurant is located by the pool and specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Harry`s Cartagena - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Plaza Santa Teresa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Harry`s Cartagena
  • La Terraza
  • Plaza Santa Teresa

Things to do

  • Bicycle tours
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,626 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels
  • iPad

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 28 2026 to August 8 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cartagena Charleston Santa Teresa
Charleston Santa Teresa Cartagena
Charleston Santa Teresa Cartagena Hotel
Santa Teresa Cartagena Charleston
Charleston Hotel Cartagena
Hotel Santa Teresa Cartagena
Santa Teresa Cartagena
Charleston Santa Teresa Hotel
Charleston Santa Teresa
Charleston Santa Teresa Cartagena Hotel
Charleston Santa Teresa Cartagena Cartagena
Charleston Santa Teresa Cartagena Hotel Cartagena

Charleston Santa Teresa Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 687 out of 885 reviews
Rating 8 - Good. 128 out of 885 reviews
Rating 6 - Okay. 36 out of 885 reviews
Rating 4 - Poor. 15 out of 885 reviews
Rating 2 - Terrible. 19 out of 885 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very friendly staff and beautiful rooms.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing Hotel in Cartagena!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a prime location with great views. The breakfast was amazing and the staff were extremely friendly and willing to help with any questions. The hotel was well maintained and clean in lobby/eating areas along with the room itself. Would recommend a stay here for anyone.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

zamira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL HOTEL, located in a very good spot, stores boutiques and even a pharmacy near by, staff the most helpful and smiling, always willing to help, from the breaks fast staff to the housekeeping, bar, pool, front desk, and our dear Freddy and Rafael at the front door … I recommend it 10000000% thank you
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and their suggestions for activities with two young kids were exactly what we needed it. The food was amazing and the hotel in general was more than we expected.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lori

Very clean room, beautiful hotel and fantastic pool! The staff was excellent! Best place we’ve stayed on our many visits to Cartegnia.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and the food at the restaurant was great.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing and service was wonderful! Very clean and helpful staff…AC or cold air type fans are needed in hot dining areas.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ricardo Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and it’s breakfast. Food at the pool It is only regular with a limited menu.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good options for breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff. Great food
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best always!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Edward

Excelente
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, very genuine in helping our every need. The spa was amazing, I had 2 massages with Maria, very good!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service beautiful hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

dantis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities
The building is a gem with beautiful common areas, the pool and terrace are very pleasant with an amazing view of the city, and the staff in general were great.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Vittorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay !!!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, food and amenities
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

marjaneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very helpful concierge, great staff and continently located close to wonderful restaurants. The room was spacious and we truly enjoyed it
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities
Very nice and great location. Lovely rooftop pool.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Manolo

Liked: Cleanliness, property conditions & facilities
Room was clean with excellent staff service. Amenities were cozy and comfortable. The location was unbeatable. If coming back to Cartagena definitely staying here again!!!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Shailini

Liked: Cleanliness, amenities, property conditions & facilities
Amenities, service was excellent Clean and comfortable rooms
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Consuelo

Liked: Amenities, property conditions & facilities
Clean rooms, excellent staff
Stayed 3 nights in Oct 2025