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Casa Pestagua Relais Châteaux

4.5 star property

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Photo gallery for Casa Pestagua Relais Châteaux

Outdoor pool
Restaurant
Suite (del Condé de Pestagua) | Premium bedding, minibar, in-room safe, blackout drapes
Outdoor pool
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room

8.6 out of 10
Excellent
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua) | Premium bedding, minibar, in-room safe, blackout drapes

Suite (del Condé de Pestagua)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1496 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite

Grand Suite | Premium bedding, minibar, in-room safe, blackout drapes

Grand Suite

  • City view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Madariaga)

Suite (Madariaga) | Premium bedding, minibar, in-room safe, blackout drapes

Suite (Madariaga)

  • City view
  • 771 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cartagena

Located in Cartagena (Cartagena Walled City), Casa Pestagua Relais Châteaux is within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. .This luxury hotel is 1.4 mi (2.3 km) from Bocagrande Beach and 2.7 mi (4.4 km) from Marbella Beach.

What's nearby

  • Walls of Cartagena - 2 min walk - 0.1 miles
  • Plaza Santo Domingo - 3 min walk - 0.2 miles
  • Bolivar Square - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • ‪La Vitrola - ‬3 min walk
  • ‪El Porton de San Sebastian - ‬1 min walk
  • ‪Bourbon St. Cartagena - ‬1 min walk
  • ‪Cuzco Cocina Peruana - ‬1 min walk
  • ‪Rincon La Mantilla - ‬2 min walk

About this property

Casa Pestagua Relais Châteaux

Casa Pestagua Relais Châteaux offers 16 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary full breakfast is served each morning between 6 AM and 10 AM. A complimentary manager's reception is offered each day.
Casa Pestagua Relais Châteaux has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • First-run movies
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 249 out of 290 reviews
Rating 8 - Good. 23 out of 290 reviews
Rating 6 - Okay. 12 out of 290 reviews
Rating 4 - Poor. 3 out of 290 reviews
Rating 2 - Terrible. 3 out of 290 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Hotel was amazing!!! True five star accomodations and service!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Our room was lovely. The staff were spectacular-to a person, they were friendly, and incredibly helpful. The hotel restaurant is superb. The pool is a treat. Can’t recommend this lovely spot enough.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect - spacious, authentic and well maintained. The staff were very helpful, even accommodating our toddlers meals. Would happily return!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

amir

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wornderful stay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the best staff
Stayed 4 nights in May 2025
Verified

10/10 Excellent

JACLYN

Liked: Cleanliness, amenities, property conditions & facilities
Casa Pestagua is known for its elegant colonial architecture, beautifully maintained interiors, and intimate luxury atmosphere. The room was very spacious and clean. What truly makes a stay memorable, though, is the people, Eduardo, Leonard, Alvaro, Carlos, Juan, and the entire team delivered exceptional hospitality. Thoughtful, attentive staff can really elevate an already stunning property into an unforgettable experience. Cartagena itself, with its colorful streets and historic charm, is the perfect backdrop for a hotel like this. Casa Pestagua is a must-stay destination!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MAYNARD HARVEY

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the location is very central, the breakfast is exceptional and the rooms are well appointed, but the feature that stood out for us was the excellent customer service from all the staff. We were greeted with a smile and any requests were No Problem. Definitely will return.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cartagena
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Best in cartagena
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service from the front desk to the wait staff. Beautiful grounds in a perfect location. A must visit.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel in the heart of Cartagena
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with incredibly friendly staff and top notch rooms
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere, the property is full of charm and wonderfully located
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully accommodating staff - anticipate you every desire…. No need to ask- it is on its way! Fabulous breakfast, full of options for any taste buds. Carlos is the consummate gentleman and server… seek him out .
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The incredibly warm and friendly staff were the best part of our stay in this beautiful hotel, and the breakfasts and dinner in the hotel’s restaurant were amazing!! Would definitely stay at this property again during a future stay in Cartagena.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and employees.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Property!

Absolutely beautiful property. Truly personalized service. I felt pampered during my stay. The food at the hotel is simply fantastic. Breakfast is a must (arepa e' huevo!), the Casuela de Mariscos ... to die for! Rooms do not have a view to the street, but the Suite is fantastic, roomy, great decor.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property and amazing service

Beautiful hotel in the historic part of Cartagena. The rooms are beautiful and very clean. Best part of the hotel is the staff and the level of service, just incredible.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute paradise
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to come back!!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Benedetta

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! And great service
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pricey but worth it

Great location in Old Historic District. All staff extraordinarily service-oriented.
Stayed 3 nights in Jan 2025