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Bastión Luxury Hotel

Property class: 4.5

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Photo gallery for Bastión Luxury Hotel

Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Children's area
Lobby
Aerial view
Courtyard

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
$276
$276 nightly
$276 total
May 12 - May 13

Explore the area

View in a map
Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 333 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Double Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Premium bedding, in-room safe, desk, blackout drapes

Premium Room

9.0 out of 10
Wonderful
(10 reviews)
  • 370 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room with access to Beach Club Makani (Tierrabomba).

Deluxe Room with access to Beach Club Makani (Tierrabomba). | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room with access to Beach Club Makani (Tierrabomba).

9.8 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite

Classic Suite | Jetted tub

Classic Suite

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Cartagena

With a stay at Bastión Luxury Hotel in Cartagena (Cartagena Walled City), you'll be steps from Santo Toribio Church and 4 minutes by foot from Walls of Cartagena. .This luxury hotel is 0.9 mi (1.5 km) from San Pedro Claver Church and Convent and 1.8 mi (2.8 km) from Cartagena de Indias Convention Center.

What's nearby

  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 8 min walk - 0.4 miles
  • Bolivar Square - 8 min walk - 0.5 miles
  • San Pedro Claver Church and Convent - 9 min walk - 0.5 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪Los Tacos Del Gordo - ‬2 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪Mistura - ‬1 min walk
  • ‪Townhouse Rooftop - ‬2 min walk
  • ‪Pizzeria Restaurante Bar - Fernandez Madrid 1889 - ‬1 min walk

About this property

Bastión Luxury Hotel

Bastión Luxury Hotel offers 51 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bastión Luxury. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 51 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary full breakfast is served each morning between 6 AM and 10 AM.
Bastión Luxury Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Bastión Luxury
Bastión Luxury Cartagena
Bastión Luxury Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel Cartagena

Bastión Luxury Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 822 out of 1006 reviews
Rating 8 - Good. 132 out of 1006 reviews
Rating 6 - Okay. 33 out of 1006 reviews
Rating 4 - Poor. 12 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Stayed 6 nights in Jan 2026

10/10 Excellent

rafael

Muy buena atención la coordinadora fue per
Stayed 4 nights in Jan 2026

10/10 Excellent

Divya

Stayed 2 nights in Jan 2026

10/10 Excellent

Arshad

Liked: Staff & service
Great hotel
Stayed 9 nights in Dec 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place to go back, everything was perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Soudabeh

Stayed 4 nights in Dec 2025

10/10 Excellent

Surendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities
Wonderful Location and staff
Stayed 8 nights in Dec 2025

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great… Spacious, very clean, well appointed. But it was really the staff that made it exceptional. Jordan the concierge was amazing. The first the front desk were incredible and literally every single staff member we interacted with was terrific. They plans - everything we did was through the hotel - and everything happened perfectly. From renting a private boat to tours of the market and a cooking class, salsa dancing for our family, riding ATVs and para triking. And More. Highly recommend.
The rooftop pool at night.
Stayed 6 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff was friendly, professional and very attentive. Great location,
Stayed 3 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 4 nights in Dec 2025

10/10 Excellent

rana

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service. Beautiful hotel and room. Bed was so comfortable, beautiful swimming pool and terrace. Delicious breakfast. One of the best hotels I’ve stayed at.
Stayed 2 nights in Dec 2025

8/10 Good

Marina

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was very nice; the hotel is designed with open spaces between each floor, so it’s quite hot and humid at all times. The roof top swimming pool, terrace and bar are wonderful, with views of the ocean and city. Breakfast was delicious, and the location is excellent.
View from the rooftop
Stayed 1 night in Dec 2025

10/10 Excellent

Omar

Stayed 3 nights in Dec 2025

10/10 Excellent

ANA

Stayed 4 nights in Dec 2025

10/10 Excellent

Monica Patricia

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is gorgeous, excellently maintained and decorated. The staff is very attentive and friendly. The front desk manager Jorge was very helpful setting up a luxury trip to the small island of Sabai off the Islas de Baru. The restaurant staff learned about my mom’s birthday and Gina led the way in organizing a celebration with balloons and cake! This is a trip we’ll never forget not only because of the beautiful amenities but also because of the dedication of the staff. Can’t forget to mention the server on the rooftop pool, he pampered us like we were royalty. Without any reservations I would recommend this hotel to anyone wanting to experience a luxury warm experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Neil

Stayed 2 nights in Dec 2025

10/10 Excellent

Janine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely check in staff, was also quick and easy. The hotel and rooms are beautiful, a real oasis in the city and the rooftop pool is a lovely spot to escape to. Not forgetting the breakfast, menu and buffet options - all were really good. We had a lovely stay
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Nov 2025

10/10 Excellent

Sunil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff that we met while we were there were wonderful and very friendly. The hotel is well kept and is perfectly located to everything. It’s a small boutique hotel that is perfect for a private retreat. The spa was very relaxing and had experienced staff. Jorge and Jhordan and Gina were just a few staff that made our trip a wonderful experience.
Stayed 5 nights in Nov 2025

10/10 Excellent

Rabindra, fort mill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a nice part of old city Cartagena. Convenient location, close to many fantastic restaurants that were easy to walk to. Attentive staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Santiago

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a very nice experience, the entire staff is amazing and they always provide a professional service!.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I stayed for 5 nights and would go back in a heart beat. The concierge was great at messaging before we arrived to set up transport and sent us activity tours to look through. They happily booked anything we needed. Hector was extra helpful with suggestions- Baroca Rooftop was an amazing meal! Paola came by at our first breakfast (which was included and so good and fresh) and was so helpful and showed her care at ensuring we enjoyed our stay. Miguel remembered us each time he saw us. Jainner made the best lattes in the afternoon. The bed was SO comfy, lockbox was easy, and everything was very clean. My boyfriend enjoyed the massage and the pool beds/loungers were all great. The hotel is also in the BEST location- walkable to everything but also quiet at night. We were so thrilled and will recommend the hotel to everything.
In the hotel
Part of the breakfast buffet. They also could make eggs to order
Open air and a tree in the lobby!
Cute flowers/table decorations
Stayed 5 nights in Nov 2025