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GHL Arsenal Hotel

4.0 star property

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Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, sun loungers
Creator video - submitted by ExplorationsWithDawn
Reception
Lobby sitting area
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $176
$176 nightly
$176 total
Jul 5 - Jul 6

Explore the area

View in a map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪1 min walk‬
  • Place, Centenary Park
    ‪2 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Luxury Room

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View) | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Luxury Room (Bay View)

9.0 out of 10
Wonderful
(7 reviews)
  • Bay view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room

8.8 out of 10
Excellent
(28 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Superior Double or Twin Room

9.0 out of 10
Wonderful
(22 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior
Hotel Voilá Centro Histórico
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4.6 out of 5, Wonderful, 821 reviews
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The price is $113
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About the neighborhood

Cartagena

With a stay at GHL Arsenal Hotel in Cartagena (Cartagena Walled City), you'll be steps from Cartagena de Indias Convention Center and Cartagena's Pegasos's Wharf. .This boutique hotel is 0.4 mi (0.7 km) from Clock Tower and 0.6 mi (0.9 km) from Plaza de la Trinidad.

What's nearby

  • Cartagena de Indias Convention Center - 1 min walk - 0.1 miles
  • Centenary Park - 2 min walk - 0.1 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Plaza de la Trinidad - 5 min walk - 0.3 miles
  • Walls of Cartagena - 9 min walk - 0.5 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪San Nicolás - ‬2 min walk
  • ‪Terraza Municipal - ‬3 min walk
  • ‪Chiesa - ‬2 min walk
  • ‪Mar de las Antillas - ‬2 min walk
  • ‪La Casa de Socorro - ‬2 min walk

About this property

GHL Arsenal Hotel

GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Corozo & Timbal Terraza, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Corozo & Timbal Terraza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

GHL Arsenal Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lino J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Exscellent location, excellent staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Samandip

Liked: Cleanliness, amenities, property conditions & facilities
Staff is fantastic, super friendly and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautifully kept and very clean. All of the staff were kind and very helpful. All of my needs were anticipated and I enjoyed a great holiday weekend there with all the lovely people. I would definitely stay there again!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Room was small but clean, staff was lovely, rooftop pool was a highlight!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff was amazing.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind, rooms nice, breakfast great.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 7th or 8th time in this hotel due to the location, staff and amenities. The restaurant on site has yummy food and the rooftop pool is great especially in the late afternoon/evening. Staff is amazing.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kevin A

Enjoyed my stay at GHL Arsenal
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Alfonso extremely helpful in English and Spanish.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luis Vazquez

Liked: Cleanliness
Great breakfast and staff
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Jameelia

Liked: Cleanliness, property conditions & facilities
The staff was great and welcoming.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Izabel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Great hotel. Clean and quiet. Rooftop pool for the win!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Very sweet employees even after we checked out they said “ Please this is still your home , you arefree to use all amenities that were included “ it made me very happy.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tyrone

Liked: Cleanliness, amenities, property conditions & facilities
Was great customer service
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
The staff is friendly and attentive! They knew our names and welcomed us with open arms daily. Super attentive.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Zoraida

Liked: Cleanliness, amenities, property conditions & facilities
Everything went perfect! The staff and rooms were amazing! We will definitely stay there again!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C needs maintenance because it wasn't working properly at our room. Very clean! The pool and the rooftop need maintenance also, but we still enjoyed them. Service is just excellent. Breakfast was great too! Best location ever!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, room, service, internet service, and location were all excellent. Everything was maintained in spotlessly clean condition. The service felt genuine and personal. The area felt very secure, with no overly intrusive security presence. I could not be happier with my selection of places to stay. I would have liked 24-hour room service, but it was a minor inconvenience, as good food and drinks from street vendors were always available and only a 4-minute walk from the hotel.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Izabel

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff made sure that you did not go without. They were extra helpful, always smiling, the cleaning ladies were extra nice. They always greeted you with a smile and EXCELLENT customer service. From the front desk to the in-house restaurant.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rosa Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good
Stayed 4 nights in Oct 2025