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Copthorne Hotel Cardiff-Caerdydd

4.0 star property

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Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Exterior
Exterior detail
Junior Suite, Lakeside | Lake view
Meeting facility
Business center

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services
$80
$67 nightly
$80 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH
  • Place, Western Leisure Centre
    ‪3 min drive‬
  • Place, Principality Stadium
    ‪9 min drive‬
  • Place, Cardiff Castle
    ‪9 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪15 min drive‬

Room options

Standard Double Room

9.2 out of 10
Wonderful
(32 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Lakeside

View from room

Superior Double Room, Lakeside

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Lakeside

View from room

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room, Lakeside

Standard Double Room, Lakeside | Lake view

Standard Double Room, Lakeside

8.4 out of 10
Very good
(5 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Lakeside

Standard Twin Room, Lakeside | View from room

Standard Twin Room, Lakeside

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Lakeside

Junior Suite, Lakeside | Lake view

Junior Suite, Lakeside

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Superior Lake Side Double Room

In-room safe, laptop workspace, iron/ironing board

Superior Lake Side Double Room

  • Sleeps 2

View all photos for Superior Lake Side Twin Room

In-room safe, laptop workspace, iron/ironing board

Superior Lake Side Twin Room

  • Sleeps 2

View all photos for Standard Lake Side Double Room

In-room safe, laptop workspace, iron/ironing board

Standard Lake Side Double Room

  • Sleeps 2

View all photos for Standard Lake Side Twin Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Lake Side Twin Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 3

Lake Side Junior Suite

  • Sleeps 3

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About the neighborhood

Cardiff

With a stay at Copthorne Hotel Cardiff-Caerdydd in Cardiff (Wenvoe), you'll be a 5-minute drive from Cardiff City Stadium and 8 minutes from Principality Stadium. .This hotel is 5.1 mi (8.3 km) from Cardiff Castle and 5.7 mi (9.2 km) from Utilita Arena Cardiff.

What's nearby

  • Western Leisure Centre - 3 min drive - 2.1 miles
  • Cardiff Bay - 7 min drive - 7.3 miles
  • Principality Stadium - 9 min drive - 5.4 miles
  • Cardiff Castle - 9 min drive - 5.2 miles
  • Utilita Arena Cardiff - 9 min drive - 5.8 miles

Getting around

  • Waun-gron Park Station - 6 min drive
  • Cardiff International Airport (CWL) - 19 min drive

Restaurants

  • ‪The Culverhouse - ‬14 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Gwalia Tea Rooms - ‬9 min drive
  • ‪Vulcan Pub - ‬9 min drive
  • ‪Don Don Yatai - ‬4 min drive

About this property

Copthorne Hotel Cardiff-Caerdydd

Copthorne Hotel Cardiff-Caerdydd offers 135 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 135 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include gift shops/newsstands, a hair salon, and wedding services.
For lunch or dinner, stop by Raglans Restaurant, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 3 and younger eat free breakfast.
Raglans Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Bar and Lounge - This bar specializes in international cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a one-time cleaning fee of GBP 50 and a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for GBP 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 4.5 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Copthorne Hotel Cardiff-Caerdydd Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 388 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gareth

Stayed 2 nights in Dec 2025

8/10 Good

George

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Talbot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service wonderful food and quiet location. Really enjoyed my stay
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff, lovely hotel, good restaurant and overall excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

8/10 Good

Andrew

Liked: Amenities
Helpful staff plenty of parking
Stayed 1 night in Nov 2025

8/10 Good

Nigel

Liked: Cleanliness
Stayed 2 nights in Nov 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities
The bedding had hair all over it, when asked if they can change the bedding. The manager came to my room and passed me the new bedding to chamge the bed myself. The door connecting the lift area the hallway where the rooms are, did not have a soft close mechanism. So all day and night everytime the door was opened it would slam shut very loud. I was woken up throughout the night. The night staff are not friendly and not very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2025

8/10 Good

Josh

Stayed 1 night in Nov 2025

10/10 Excellent

Malek

Business traveler
Liked: Cleanliness, staff & service, amenities
Lovely room, very friendly and helpful staff and the Xmas decorations looked lovely.
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff were polite and attentive. Large comfortable room. Decent food, ample car parking spaces. Would stay here again when next in Cardiff.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Jeremy

Business traveler
Breakfast was pleasant however the clocked elements were a little cold. The room was great but needed more shower gel etc There needed to be some bottled water in the room
Stayed 1 night in Nov 2025

8/10 Good

Julian

Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcome to a comfortable hotel.
Stayed 1 night in Nov 2025

8/10 Good

David Anthony

Liked: Staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

Vanessa

Business traveler
Liked: Cleanliness, staff & service, amenities
Great welcome from the reception desk on arrival 👌 Friendly bar staff, nice clean room (was a superior twin). Decent food in the bar area with relaxed atmosphere. Easy parking. Excellent value for money for an overnight business trip
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh and hot, fantastic selection. Room was clean and fresh. This is my return visit from a couple of weeks ago. This is my first choice for Cardiff, just a few minutes from the centre. Staff at breakfast so friendly. Well done 🙂🙂
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean an tidy Plenty of shops around
Stayed 2 nights in Nov 2025

10/10 Excellent

LAWSON

Traveled with group
Liked: Cleanliness, staff & service, amenities
The welcome at the desk was excellent, friendly and professional. Food was also excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Minhui

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Welcome from the receptionist was excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmine Rose

Stayed 1 night in Nov 2025