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Residence Inn by Marriott Cancun Hotel Zone

Property class: 3

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

A poolside area with lounge chairs and umbrellas, overlooking a body of water during sunset.
Property video
Meeting facility
A multi-story hotel with a modern facade, a well-lit entrance, and a landscaped driveway.
A spacious lobby with a wooden reception desk, seating area, and large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
$101 nightly
The current price is $127 total
Total with taxes and fees
Nov 6 - Nov 7

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪11 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Playa Coral
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed, Balcony

A hotel room with a bed, a desk with a chair, a television, and a small table.

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(125 reviews)
  • 423 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

A balcony with a glass railing overlooking a forested area and a clear sky.

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(70 reviews)
  • Ocean view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

A balcony with a glass railing overlooking a forested area and a clear sky.

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(27 reviews)
  • Partial sea view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 2 Queen Beds, Balcony

A hotel room with two beds, a kitchenette, and a dining area.

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(174 reviews)
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

A hotel room with two beds, a TV, a sofa, and a desk.

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Balcony

A modern living room with a grey sofa, a TV on a wooden desk, and a kitchen in the background.

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(40 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

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Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Residence Inn by Marriott Cancun Hotel Zone is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 4-minute drive from Delfines Beach. .This golf hotel is 11.3 mi (18.2 km) from Moon Palace Golf Club and 6.1 mi (9.9 km) from Hotel Zone Beaches.

What's nearby

  • Nichupté Lagoon - 11 min walk - 0.6 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.5 miles
  • Playa Coral - 3 min drive - 2.0 miles
  • Delfines Beach - 5 min drive - 3.3 miles
  • La Isla Shopping Mall - 13 min drive - 8.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Sun Palace - ‬3 min drive
  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Azvl - ‬3 min drive
  • ‪Sunset - ‬4 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Residence Inn by Marriott Cancun Hotel Zone offers 158 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.
Make yourself at home in one of the 158 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Cancun Hotel Zone. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Cancun? This hotel has 2540 square feet (236 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Pick&Chill Rooftop Snack - This poolside rooftop bar serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Null
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 27.4 per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 27.4 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1691 out of 2740 reviews
Rating 8 - Good. 574 out of 2740 reviews
Rating 6 - Okay. 261 out of 2740 reviews
Rating 4 - Poor. 102 out of 2740 reviews
Rating 2 - Terrible. 112 out of 2740 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel The staff was friendly and had wonderful breakfast
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotelrooms, Breakfast was pretty standard
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast, the room was very clean and the hotel was an excellent location.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! The staff was awesome and the place was clean
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms were clean
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast ,nice balcony ,clean room
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super clean & in a great areaaaa
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and very nice!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed overnight for better access to the airport. Extremely comfortable stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Everything was excellent, staff was friendly and hotel clean
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very cool, u can have great view toward the ocean!! Overall everything was outstanding!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly hotel for a good price. Rooms are comfortable and clean with ocean view balconies. Very friendly and helpful staff. A huge variety of breakfast choices in breakfast buffet included with stay. We will definitely come back.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the airport about 10 minutes away, breakfast buffet included gym pools on the rooftop the rooms super clean and really nice . I will definitely be coming back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax, the breakfast was really good a lot options to chose, it’s very clean, secure and all the staff is so kind
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome experience with Residence Inn by Marriot Cancun Hotel Zone. HIGHLY RECOMMENDED!!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Rooms were clean.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here, would recommend it
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Team staff friendly clean room everything was how I expected love it ❤️
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. Anna our concierge was great, so was Lulu who works at the restaurant. Loved her energy.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No beach access , just like a best western hotel just for one night All the restaurants need to use taxi . Nice suites rooms
Stayed 1 night in Jul 2026