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Hotel Xbalamqué Boutique & Spa

Property class: 3

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Photo gallery for Hotel Xbalamqué Boutique & Spa

A hallway with intricate carvings, a reception desk, and potted plants.
A building with intricate carvings and a thatched roof entrance.
An entrance to a restaurant named "AUTCTONA" with a stone archway, palm trees, and outdoor seating.
A pool area with a stone wall, a thatched-roof structure, and a staircase leading to a higher level.
A cozy room with a brick fireplace, a large arched window, two chairs, a table with a candle, and a potted plant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air conditioning
The current price is $46
$34 nightly
$46 total
Total with taxes and fees
Sep 22 - Sep 23

Explore the area

View in a map
Av. Yaxchilan No. 31, Centro, Mza. 18, Lt. 18, SM. 22, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪2 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪8 min walk‬
  • Place, Plaza 28
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Double Room, with 1 double bed, capacity for 1 or 2 people (Maximum two people)

A hotel room with a bed, two bedside lamps, a wall-mounted TV, and a decorative wall piece.

Standard Double Room, with 1 double bed, capacity for 1 or 2 people (Maximum two people)

7.4 out of 10
Good
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard double room with 2 double beds, maximum capacity for 4 people (Including children)

A hotel room with two beds, a decorative wall, a small table, and a vase with flowers.

Standard double room with 2 double beds, maximum capacity for 4 people (Including children)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Superior Room, 1 King Size Bed, 1 to 2 people (Maximum 2 people)

A bedroom with a bed, two bedside tables with lamps, a ceiling fan, and a wall-mounted shelf with flowers.

Suite, Superior Room, 1 King Size Bed, 1 to 2 people (Maximum 2 people)

8.0 out of 10
Very good
(4 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE ONE BEDROOM

  • Sleeps 4

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

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The price is $42
Sep 25 - Sep 26
Total with taxes and fees
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About the neighborhood

Cancun

A stay at Hotel Xbalamqué Boutique & Spa places you in the heart of Cancun, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Langosta Beach. .This spa hotel is 3.6 mi (5.7 km) from Playa Tortugas and 5.2 mi (8.4 km) from Tortuga Beach.

What's nearby

  • Las Palapas Park - 2 min walk - 0.1 miles
  • Benito Juarez Municipal Building - 8 min walk - 0.5 miles
  • Mercado 23 - 8 min walk - 0.5 miles
  • Plaza 28 - 10 min walk - 0.5 miles
  • Plaza Las Americas - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪La Parrilla - ‬2 min walk
  • ‪Cheester - ‬3 min walk
  • ‪Av. Yaxchilán - ‬1 min walk
  • ‪Marquesitas Ricky - ‬4 min walk
  • ‪Los Pescaditos - ‬2 min walk

About this property

Hotel Xbalamqué Boutique & Spa

Hotel Xbalamqué Boutique & Spa offers 90 accommodations with complimentary toiletries. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, a hair salon, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 1 kilometers.
Enjoy Mexican cuisine at Autóctona, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a cruise ship terminal shuttle.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Autóctona - Overlooking the pool, this theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Autóctona

Things to do

  • Full-service spa
  • Outdoor pool
  • Stereo

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 180 for adults and MXN 180 for children
  • Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-007-007318/2025

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Xbalamque Resort

Hotel Xbalamque Resort Cancun

Xbalamque

Xbalamque Cancun

Xbalamque Hotel Cancun

Hotel Xbalamque Cancun

Hotel Xbalamque

Hotel Xbalamque Resort Spa

Hotel Xbalamqué Boutique & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 327 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 128 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Zlati

Liked: Cleanliness, amenities, property conditions & facilities
Good location to stay with the locals.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service
Plenty to do near by
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service, amenities
In the heart of downtown Cancún, amazing staff, close to everything. Recommended.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness
Disliked: Amenities
Staff very friendly
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
bonito hotel.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Irylan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The breakfast was delish , however i never hit the spa the entire trip and at the time the pool was unavailable. We were still accommodated accordingly though
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Veronica

Disliked: Amenities
The hotel lobby was nice and they have a pool open from 8am to 8:00pm. The staff was nice and friendly.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location close to public transportation is perfect
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Very sweet poetry on the walls. The vibe is that it's a place that has been loved for many years. I recommend it for artists
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Elbert William

Liked: Cleanliness, staff & service
Disliked: Amenities
Property is aged and showing it. Kept clean. Room was spacious. Cafe was decent. Booked this location for the pool, but the pool was closed the whole time I was there. No mention of the closure on the site.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Things to do around hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you can't ask for more, everything close, shopping, transportation, dental offices, restaurants, tours
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel!! Friendly staff
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Alvaro

Liked: Amenities
I could rest very good at the place.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Fast, polite and caring
Stayed 1 night in Dec 2025
Verified review

8/10 Good

PRASOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant experience to stay at the hotel. They upgraded our room to a suite without charging extra.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spend really good time. Everyone was very friendly And around is so many good foods
Stayed 7 nights in Jun 2024
Verified review

6/10 Okay

ALYSSA GAYATRIE

Liked: Staff & service
Disliked: Cleanliness, amenities
Convenient location, sheets were stained, towels old, wahrooms clean but lingering smell. Safe area and friendly staff.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Tatiyyanah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! The staff was really nice and it has so many nice restaurants and shops around for exploring. Close to the strip but not too close where you hear all the noises. 10/10 recommend
Stayed 7 nights in Mar 2025
Verified review

6/10 Okay

harishkumar

Disliked: Amenities
Older hotel
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Yurii

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great value for your money. It is centrally located, close to the ADO terminal
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at this hotel was excellent. I did my research beforehand .
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Mar 2025