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Hotel Xbalamqué Boutique & Spa

3.0 star property

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Photo gallery for Hotel Xbalamqué Boutique & Spa

Interior entrance
Superior Room | Desk, bed sheets
Restaurant
Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is $42
$31 nightly
$42 total
Total with taxes and fees
Jun 15 - Jun 16

Explore the area

View in a map
Av. Yaxchilan No. 31, Centro, Mza. 18, Lt. 18, SM. 22, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪2 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪8 min walk‬
  • Place, Plaza 28
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Desk, bed sheets

Standard Room, 1 Bedroom

7.2 out of 10
Good
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Desk, bed sheets

Standard Twin Room, 2 Double Beds

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Desk, bed sheets

Superior Room

8.0 out of 10
Very good
(4 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Street View

Desk, bed sheets

Suite with Street View

  • 322 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Double Room Standard

Desk, bed sheets

Double Room Standard

  • 322 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Quadruple Room Standard

Desk, bed sheets

Quadruple Room Standard

  • 322 sq ft
  • Sleeps 4
  • Free WiFi

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$82 nightly
The price is $104
Jun 18 - Jun 19
Total with taxes and fees
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About the neighborhood

Cancun

A stay at Hotel Xbalamqué Boutique & Spa places you in the heart of Cancun, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Langosta Beach. .This spa hotel is 3.6 mi (5.7 km) from Playa Tortugas and 5.2 mi (8.4 km) from Tortuga Beach.

What's nearby

  • Las Palapas Park - 2 min walk - 0.1 miles
  • Benito Juarez Municipal Building - 8 min walk - 0.5 miles
  • Mercado 23 - 8 min walk - 0.5 miles
  • Plaza 28 - 10 min walk - 0.5 miles
  • Plaza Las Americas - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪La Parrilla - ‬2 min walk
  • ‪Av. Yaxchilán - ‬1 min walk
  • ‪Cheester - ‬3 min walk
  • ‪Marquesitas Ricky - ‬4 min walk
  • ‪Fish n' Fries - ‬4 min walk

About this property

Hotel Xbalamqué Boutique & Spa

Hotel Xbalamqué Boutique & Spa offers 90 accommodations with complimentary toiletries. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Spa Xbalamqué has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, a hair salon, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 1 kilometers.
Enjoy Mexican cuisine at Autóctona, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a cruise ship terminal shuttle.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Autóctona - Overlooking the pool, this theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 to 500 for adults and MXN 150 to 300 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Autóctona

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 150 to 500 for adults, and MXN 150 to 300 for children
  • Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-007-007318/2025

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Xbalamque Resort
Hotel Xbalamque Resort Cancun
Xbalamque
Xbalamque Cancun
Xbalamque Hotel Cancun
Hotel Xbalamque Cancun
Hotel Xbalamque
Hotel Xbalamque Resort Spa

Hotel Xbalamqué Boutique & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 324 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 126 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Zlati

Liked: Cleanliness, amenities, property conditions & facilities
Good location to stay with the locals.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness
Disliked: Amenities
Staff very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Very sweet poetry on the walls. The vibe is that it's a place that has been loved for many years. I recommend it for artists
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
bonito hotel.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Veronica

Disliked: Amenities
The hotel lobby was nice and they have a pool open from 8am to 8:00pm. The staff was nice and friendly.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Things to do around hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Fast, polite and caring
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location close to public transportation is perfect
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you can't ask for more, everything close, shopping, transportation, dental offices, restaurants, tours
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Alvaro

Liked: Amenities
I could rest very good at the place.
Stayed 1 night in Aug 2024
Verified

8/10 Good

PRASOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant experience to stay at the hotel. They upgraded our room to a suite without charging extra.
Stayed 4 nights in Mar 2025
Verified

2/10 Terrible

Mohammad Zohaib

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here, this hotel is infested with bugs and is in very dirty and unsanitary conditions. I have documented everything and raised the issue to Expedia. You will feel like sleeping in a public restroom if you choose to stay here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel!! Friendly staff
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Francisco

The breakfast was fair. We do not use the spa.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Tatiyyanah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! The staff was really nice and it has so many nice restaurants and shops around for exploring. Close to the strip but not too close where you hear all the noises. 10/10 recommend
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

ALYSSA GAYATRIE

Liked: Staff & service
Disliked: Cleanliness, amenities
Convenient location, sheets were stained, towels old, wahrooms clean but lingering smell. Safe area and friendly staff.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

LEOPOLDO E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spend really good time. Everyone was very friendly And around is so many good foods
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Yurii

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

harishkumar

Disliked: Amenities
Older hotel
Stayed 1 night in Nov 2024
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great value for your money. It is centrally located, close to the ADO terminal
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Jerry

Disliked: Amenities, property conditions & facilities
Just ok. Needed a hotel to depart out of Cancun airport the next day. Yes, it’s an old and dated hotel. We opted not to pay extra to eat breakfast as there are plenty of cheap good places walking distance. Was annoyed that there was no extra roll of toilet paper, also no hairdryer in room. Had to go to front desk and was ask to return it when done. It’s marginally acceptable place. Rate per night was ok, there were similar price points nearby.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Mar 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at this hotel was excellent. I did my research beforehand .
Stayed 2 nights in Jan 2025