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CheapTickets Verified Reviews
2.5 of 5 guest rating
Room type Options Nightly price Book
Executive Room, 1 King Bed, Executive Level
161 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Superior Room, 2 Double Beds
161 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premium Room, 2 Double Beds, Pool View, Tower
161 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Room, 2 Double Beds, Pool View, Executive Level
161 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Double Beds
161 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Triple Room, Multiple Beds, Tower
183 square feet
2 Double Beds and 1 Twin Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Cancun hotel in Downtown Cancun with 2 outdoor swimming pools

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
24-hour front desk

A stay at Hotel Plaza Caribe places you in the heart of Cancun, within a 5-minute walk of Cristo Rey Church and Las Palapas Park. This family-friendly hotel is 0.6 mi (1 km) from Mercado 23 and 0.9 mi (1.5 km) from Benito Juarez Municipal Building.

Make yourself at home in one of the 134 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features wedding services and a ballroom.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Cancun? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property will be renovating from February 27 2024 to March 3 2024 (completion date subject to change). The following areas are affected:

  • One of the swimming pools

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Hotel Plaza Caribe features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center and 4 meeting rooms. Event facilities measuring 646 square feet (60 square meters) include conference space. This family-friendly hotel also offers a garden, concierge services, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in May 2018.

Hotel Plaza Caribe has designated areas for smoking.

  • Tile flooring in public areas
  • Number of outdoor pools - 2
  • Number of bars/lounges - 1
  • Internet access in public areas - high speed
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Year Built - 1981
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Swimming pool
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 60
  • Number of meeting rooms - 4
  • Luggage storage
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 646
  • Designated smoking areas
  • Ballroom
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 134
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Wedding services
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Room Amenities

Hotel Plaza Caribe offers 134 accommodations with air conditioning. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Cable/satellite TV service
  • Alarm clock
  • Daily housekeeping
  • Phone
  • Desk
  • Iron/ironing board (on request)
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • TV size: 42
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Toothbrush and toothpaste not available

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.

Hotel Plaza Caribe has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. <

Noise-free rooms not guaranteed

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

Events/parties not allowed

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Plaza Caribe
  • Hotel Plaza Caribe Cancun
  • Plaza Caribe
  • Plaza Caribe Cancun
  • Plaza Caribe Hotel

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

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