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Hotel Paradise Suites

Property class: 3.5

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Photo gallery for Hotel Paradise Suites

Two wicker lounge chairs with white cushions and a small round table with coconuts and a drink.
A spacious living area with a high ceiling, a wooden coffee table, a sofa, and a dining table with chairs.
A modern kitchen with a round glass table, white wicker chairs, a red vase, and a stainless steel refrigerator.
A compact kitchen with a thatched roof, a sink, a dishwasher, and a window with a view.
A modern room with a round wooden table, wicker chairs, a teal sofa, and a white cabinet.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym
The current price is $241
$197 nightly
$241 total
Total with taxes and fees
Oct 22 - Oct 23

Explore the area

View in a map
Carlos Lazo 14, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪5 min walk‬
  • Place, North Beach
    ‪6 min walk‬

Room options

View all photos for 01 Imox Jr (1 King)

A modern hotel room with a large bed, a wooden headboard, a ceiling fan, a desk with a chair, and a window with a view.

01 Imox Jr (1 King)

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 02 Akbal Jr (2 Queen)

A hotel room with two beds, a red sofa, a small table, and a painting on the wall.

02 Akbal Jr (2 Queen)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for 03 Zama Jr (1 King)

A modern hotel room with a large bed, a wooden headboard, a ceiling fan, a desk with a chair, and a window with a view.

03 Zama Jr (1 King)

8.0 out of 10
Very good
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 04 Ixchel Jr (2 Queens)

A hotel room with two beds, a red sofa, a small table, and a painting on the wall.

04 Ixchel Jr (2 Queens)

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for 05 Alotl Jr (2 Queens)

A hotel room with two beds, a red sofa, a small table, and a painting on the wall.

05 Alotl Jr (2 Queens)

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for 06 Litza Jr (2 Queens)

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

06 Litza Jr (2 Queens)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for 07 Kinish Jr (2 Queens)

A hotel room with two beds, a red sofa, a small table, and a painting on the wall.

07 Kinish Jr (2 Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for 08 Itze Jr (2 Queens)

A hotel room with two beds, a red sofa, a small table, and a painting on the wall.

08 Itze Jr (2 Queens)

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for 09 Teotl Jr (1 King)

A modern hotel room with a large bed, a wooden headboard, a ceiling fan, a desk with a chair, and a window with a view.

09 Teotl Jr (1 King)

9.6 out of 10
Exceptional
(5 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 10 Nicte Jr (1 King)

A modern hotel room with a large bed, a wooden headboard, a ceiling fan, a desk with a chair, and a window with a view.

10 Nicte Jr (1 King)

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 11 Mixtli Jr (2 Queens)

A hotel room with two beds, a red sofa, a small table, and a painting on the wall.

11 Mixtli Jr (2 Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for 12 Balam Jr (1 King)

A modern hotel room with a large bed, a wooden headboard, a ceiling fan, a desk with a chair, and a window with a view.

12 Balam Jr (1 King)

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Isla Mujeres

With a stay at Hotel Paradise Suites in Isla Mujeres (Centro - Supmza 001), you'll be a 1-minute drive from North Beach and 8 minutes from Shark Beach. .This hotel is 4.9 mi (7.9 km) from Punta Sur and 10.8 mi (17.3 km) from Cancun Mall.

What's nearby

  • Miguel Hidalgo - 2 min walk - 0.1 miles
  • Parador Fotográfico - 2 min walk - 0.1 miles
  • Isla Mujeres Cemetery - 5 min walk - 0.3 miles
  • North Beach - 6 min walk - 0.4 miles
  • Faro de Punta Norte - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 117 min drive

Restaurants

  • ‪Stingray - ‬2 min walk
  • ‪Lola Valentina - ‬3 min walk
  • ‪Grill Garden - ‬1 min walk
  • ‪Rock Bar - ‬4 min walk
  • ‪El Patio - ‬3 min walk

About this property

Hotel Paradise Suites

Hotel Paradise Suites offers 12 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Accommodations at this 3.5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with stovetops and microwaves. Rooms have private balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a turndown service and ceiling fans, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge
  • Separate bedroom

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total (up to 110 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres

Hotel Paradise Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 248 reviews
Rating 8 - Good. 49 out of 248 reviews
Rating 6 - Okay. 23 out of 248 reviews
Rating 4 - Poor. 16 out of 248 reviews
Rating 2 - Terrible. 12 out of 248 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! very peaceful for our honeymoon. definitely would stay again!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and very attentive when I had questions. Great location- close to the beach and a variety of restaurant's.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room with kitchen. Walking distance to beach. Quiet
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and close to the beach.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Right next to North Garden Restaurant and right across the street from Snappers and a 2 min walk to the beach. Plenty of shops, bars, restaurants within walking distance. Our room was clean and the staff were helpful. The pool was nice after being at the beach all day. The weightroom had just enough equipment to get a good workout...a little worn out but it served its purpose.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved stay there. Alex and stuff are amazing. Location is amazing. 3 min to the best beach in Isla. Definitely will go back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to on site massage and perfectly appointed rooms with a fantastic outdoor area at each unit. It was an excellent stay!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the location was amazing, and the staff is outstanding.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice quite place steps from the one of the most beautifull beaches. If I come back to Isla Mujeres will stay here again.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The rooms were a bit outdated, but for the price we paid it was acceptable. The property was very clean and the staff was friendly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, beautiful grounds, great pool
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is incredible, bed was super comfortable, AC was very strong, room felt very spacious, grounds were beautiful, quiet and romantic, and staff super friendly! I loved it so much that I recommended it to my parents who just booked a 12 night stay with you. I will also be back! Thank you!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect and staff were very friendly. The pool is small but clean. I would definitely return.
Stayed 7 nights in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to the beach. Alex who runs the property is very attentive.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location steps from North Beach. Quiet, chill vibes on property. Very Zen. Staff are fantastic- thank you Alex and team. Clean rooms and grounds. Would def stay again
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The key to this place is it’s proximity to the beach, which is a two minute walk away. The pool area and courtyard as a whole provide a nice respite from the busy street outside. The rooms provide basic amenities, and the property is well cared for by an attentive staff. It’s a great value for the price.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. Paradise Suites is a lovely hotel which offers tranquility, a great location and very helpful staff, especially Alex. The pool and grounds were relaxing and offer a great escape from the busy beach. We plan on a return trip!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff friendly i will stay again!
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location. Upkeep could be better the bathroom sink and shower head we’re very bad.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything you need. Quite and secluded, full fridge and kitchen amenities.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing stay! It is located right next to the beach and the Main Street with restaurants and shops. Friendly staff and great air conditioning unit. Would definitely stay again!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. 2 minute walk to the beach, restaurants all around. Once in hotel it is quite, clean, great air conditioning and HIT WATER fir a great shower after the beach. During my 9 day stay i had to work 5 days and thw wifi was always strong. I used the diningvtable as my workstation and this was perfect. I will be back for certain!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ac. Love this place.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Staff were accommodating. Place and its location is very accessible to restaurants, stalls, and tourist area, especially the beach. You’re 3 to 5 minutes walk to the beach areas, don’t look for a beach front in this hotel. I recommend that you bring your own toiletries. Don’t expect for the cleanliness of your room to be a top notch like your 3-5 stars hotel. Overall, it’s a nice place to stay if you’re looking for a homy and chill vibe in the island.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen.
Stayed 2 nights in Aug 2025

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