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Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4.0 star property

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Photo gallery for Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

2 outdoor pools, sun loungers
Exterior
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view
3 bars/lounges, poolside bar, beach bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar

Explore the area

View in a map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪1 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪2 min walk‬
  • Place, Dolphin Discovery
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪76 min drive‬

Room options

View all photos for Luxury Junior Suite Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Deluxe Suite King Bed - Adults Only

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Deluxe Suite King Bed - Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi | Egyptian cotton sheets, premium bedding, minibar, in-room safe

In love Suite 1 King Bed with Terrace and Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • 1020 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Presidential Suite 1 King Bed Ocean View

  • 2540 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 538 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

9.8 out of 10
Exceptional
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Balcony

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Terrace

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite King with Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property
Izla Beach Front Hotel
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Total with taxes and fees
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About the neighborhood

Isla Mujeres

Located in Isla Mujeres, Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is a 5-minute drive from Punta Sur and 7 minutes from Isla Mujeres Ferry Terminal. .This all-inclusive hotel is 4 mi (6.4 km) from North Beach and 10.8 mi (17.3 km) from Playa Mujeres Golf Club.

What's nearby

  • Garrafon Natural Reef Park - 1 min walk - 0.1 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.1 miles
  • Joysxee Floating Bottle Island - 5 min walk - 0.3 miles
  • Dolphin Discovery - 16 min walk - 0.9 miles
  • Crayola House - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 122 min drive

Restaurants

  • ‪Playa Tiburón - ‬7 min walk
  • ‪Icebar - ‬6 min walk
  • ‪La Carbonera 22 - ‬7 min walk
  • ‪Dolphin Discovery - ‬4 min drive
  • ‪Mininos cockteleria II - ‬3 min drive

About this property

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

On beach with 2 outdoor pools, near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Make yourself at home in one of the 65 air-conditioned rooms featuring minibars and espresso makers. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 2 outdoor swimming pools or 3 hot tubs and enjoy other recreational amenities, which include a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free has 2 restaurants on site.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice , staff was very attentive pools were great good views . The beach is tiny and not really one . It’s secluded from everything, get a golf cart which helps
Stayed 5 nights in Aug 2025

10/10 Excellent

Victor Sanchez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we arrived and until the day we left the staff was extremely hospitable and friendly. During our visit it was fairly empty because of the vacation low season but they still had all the amenities available and they were never hesitated to provide excellent service. Would highly recommend this hotel and we are looking forward to stay with them again when we get the opportunity to visit the island in the future.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kristen, Huntingtown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Cody Kenneth

Stayed 7 nights in Jun 2025

10/10 Excellent

Rebeca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all of it! Delicious food options! Beautiful beach area, clean and cold rooms! Small boutique hotel but had everything we needed! Family oriented. Beautiful views from the Skybar! Pool area was great! Plenty of Bali beds! Great staff! Only thing I would request is that the Skybar stay open past 8 pm for adults to have an area to hang out late, with open bar and music. Since late night entertainment is not available , I think leaving the Skybar open a bit longer maybe even till 11 pm would be beneficial to the adult guests.
Stayed 4 nights in Aug 2025

8/10 Good

Lorene

Stayed 4 nights in Aug 2025

4/10 Poor

Katie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
It was misleading advertisement as All Inclusive property. We paid for All Inclusive food and drinks but it’s A La Carte menu instead of buffet style. The menu has very limited choices of food and it’s the same menu everyday. Food is terrible. We booked for 6 nights but checked out after 3 days. The property has no activities for guests.
Stayed 6 nights in Aug 2025

10/10 Excellent

Susana

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 5 nights in Aug 2025

10/10 Excellent

Melissa

Stayed 6 nights in Aug 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pictures of property are a bit misleading. Beach front is terrible. Pools 70 degrees warm
Stayed 2 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celeste, Hugo and Mateo make your stay a dream vacation. They were our DREAM TEAM and we can’t wait to come back ❤️
Stayed 3 nights in Aug 2025

8/10 Good

Luz

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place to stay at if you want quiet
Stayed 2 nights in Aug 2025

8/10 Good

Silvana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel design was impressive! The rooms were huge with air conditioning, good bathrooms, showers, kitchen, (we stayed in the first floor beachfront). Bed and sheets were very comfortable. Staff is great super helpful and I really enjoyed when Arnulfo was our waiter. Few things to consider, if you want only to use the pool at the hotel and you don’t care about the beach, this hotel is great. The beach is dirty, small and there is no way to swim, since there is a huge bag of sand right where the swings are. Food is good, the menu is the same daily but the food changes because they run out of ingredients. Whenever they had the right ingredients food was good, but there is no fruit offered, no pastries and there is no convenience store in the hotel. There is no activities for kids other than the pool. Next door to the hotel is a port used as a lunch stop where people come and go to a restaurant and there is a bunch of people around. I didn’t liked that. The location of the hotel is good, but since I wanted to use the beach, it didn’t worked out for us. Another thing to point out is that when you don’t speak Spanish all the people that offer services are extremely expensive. For example the taxis. Be careful and haggle for a better price otherwise they will rip you off.
Stayed 4 nights in Jul 2025

2/10 Terrible

Sandy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing horrible staff never coming back
Stayed 5 nights in Jul 2025

10/10 Excellent

Mayra

Stayed 5 nights in Jul 2025

8/10 Good

Ivonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1.) no air conditioning in restaurant. 2.) no buffet option 3.) only 2 restaurant 4.) slow service in resataurant
Stayed 3 nights in Jul 2025

10/10 Excellent

Darwin Jose Mejia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful island and hotel. Friendly staff. Only two restaurants in hotel with same menu every night. A lot to do on island. Not much to do at hotel. Overall would definitely go back.
Stayed 6 nights in Jul 2025

8/10 Good

yuichi

Liked: Cleanliness, staff & service, property conditions & facilities
ダイニングのスタッフがずっと足りてない様子でしたが、とても丁寧で、気持ちよかったです。ただ、室内は空調して欲しかった。暑いし、蚊にさされる。 プール隣接のバーも
Stayed 4 nights in Jul 2025

10/10 Excellent

Lamesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all and will be back!
Stayed 6 nights in Jun 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Belo is an absolute gem, we stayed for 4 nights and enjoyed every second. The staff are all amazing, very helpful and friendly. Special shout outs to Hugo, Gerardo (Gerry), and Toni. They made us feel like we were at home with our friends. The rooms and overall property were very clean with a nice modern but rustic style. We enjoyed the location as it was away from the hectic touristy area around Playa Norte. The island is very small and with the rented golf cart we can be anywhere we need within 10 mins. The only thing I can think that could be better is the water out front is not the best for swimming, but for the price you cant go wrong with Hotel Belo! We will definitely be back. Thank you to everyone who made it such a special trip!
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watch you damage deposit charges.

Everything was great until the last day. We spilled some coffee in the room onto the wood cabinet. We cleaned it up with the handtowel. They charged us for "additional cleaning" for the towel. What were we supposed to do? Leave it and damage the cabinet? Use the toilet paper - have you used the toilet paper there??
Stayed 4 nights in Jul 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was amazing and the drinks were great. The staff was amazing and very attentive.
Stayed 3 nights in Jul 2025