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Cyan Cancun Resort & Spa

Property class: 3.5

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Photo gallery for Cyan Cancun Resort & Spa

A resort pool with a beach view, a covered seating area, and a building with multiple balconies.
Property video
An outdoor dining area with tables and chairs, overlooking a pool and the ocean.
A modern hotel room with a large bed, a TV, a desk, and a view of the ocean.
A dining table with a bowl of soup, a glass of green drink, and a cup of coffee. The table is set for two, with a view of the beach and ocean through large windows.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
The current price is $74
$58 nightly
$74 total
Total with taxes and fees
Nov 25 - Nov 26

Explore the area

View in a map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪14 min walk‬
  • Place, El Rey Archaeological Zone
    ‪19 min walk‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, Sea View

A modern bedroom with a bed, a sofa, a TV, and a mirror.

Deluxe Room, Sea View

8.0 out of 10
Very good
(91 reviews)
  • Sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

A hotel room with a bed, a sofa, a nightstand, and a wardrobe.

Deluxe Quadruple Room, Sea View

7.4 out of 10
Good
(55 reviews)
  • Sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Sea View

A modern bathroom with a large bathtub, a window with a view of the ocean, and a curtain.

Superior Suite, Sea View

7.8 out of 10
Good
(39 reviews)
  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Balcony, Sea View

A hotel room with a large bed, a flat-screen TV, a desk, and a window with a view of the sea.

Superior Suite, Balcony, Sea View

  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

A modern hotel room with a bed, a sofa, a glass table with water bottles, a TV, and a view of the sea.

Studio Suite

7.4 out of 10
Good
(96 reviews)
  • Lagoon view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Dec 5 - Dec 6
Total with taxes and fees
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About the neighborhood

Cancun

With a stay at Cyan Cancun Resort & Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and Iberostar Cancun Golf Course. .This beach hotel is 0.4 mi (0.7 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 4.3 mi (6.9 km) from Hotel Zone Beaches.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 14 min walk - 0.8 miles
  • El Rey Archaeological Zone - 19 min walk - 1.0 mile
  • Delfines Beach - 2 min drive - 1.6 miles
  • La Isla Shopping Mall - 10 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Sunset - ‬10 min walk
  • ‪Market Café - ‬10 min walk

About this property

Cyan Cancun Resort & Spa

Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool.
At Cyan Cancun Resort & Spa , enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Cyan Cancun Resort & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-001720/2025

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 963 out of 2350 reviews
Rating 8 - Good. 507 out of 2350 reviews
Rating 6 - Okay. 392 out of 2350 reviews
Rating 4 - Poor. 204 out of 2350 reviews
Rating 2 - Terrible. 284 out of 2350 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 11 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Need an asap repairs, no chair to seat by the beach . Staff not friendly! Restaurant food ok
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an amazing property with bugget friendly rates. The staff is really nice and highly recommended it.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food and great bang for your buck, great staff as well. Pool and beach area is nice too.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location… easy checkin… beautiful views
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older building but staff was wonderful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and the people who were wonderful
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Disliked: Staff & service, amenities, property conditions & facilities
The pool was good... thats all
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Trip
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
Budget friendly and clean
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Love the staff
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was friendly and helpful! The infinity pool and swim up bar were amazing and the beach was beautiful. The only complaint I would have is that the property was a bit run down. My wife and I enjoyed our stay though!
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

What I like about the place was that it was by the beach
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place wasn't anything close the the crap reviews it got..the pool bar was great my room was great...OXXO cant be any closer aswell as a great restaurant...if youre a smoker its not ideal no smoking anywhere on property...I get that part ...all in all 4.5/5
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience; the staff was very friendly, and the pools and beach were spectacular. But the most wonderful part was the experience with the sea turtles—learning about their entire process and seeing how much the staff cares about the animals. Highly recommended.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the breakfast. Everything about this place was great! Would recommend!
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I think the hotel is in need of significant renovation. It needs fresh paint starting from the entrance, and the guest rooms would greatly benefit from new furniture.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No iron in the rooms but everything was cool
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful view
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very nice pool and good pool keeper
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice room, specially the one with balcony. Staff very kind and helpful . Affordable price for a nice hotel. Recomended 👍
Stayed 1 night in Jun 2026