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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Standard Room
1 King Bed
Room sleeps 2 guests
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Other room types
Standard Double Room
2 Double Beds
Room sleeps 4 guests
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Family Room, Courtyard View
180 square feet
3 Double Beds
Room sleeps 6 guests
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Get an overview of this hotel
Comfortable hotel near Plaza 28

Popular property highlights

Free self parking
Free WiFi
Pets allowed
24-hour front desk
Concierge services

A stay at Grand Hotel Colonial Cancun places you in the heart of Cancun, a 6-minute drive from Cancun Mall and 12 minutes from Cancun Convention Center. This hotel is 5.4 mi (8.6 km) from Tortuga Beach and 8.6 mi (13.9 km) from La Isla Shopping Mall.

Make yourself at home in one of the 47 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and ceiling fans, and housekeeping is provided daily.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access and concierge services.

Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Grand Hotel Colonial Cancun features an outdoor pool, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. This Cancun hotel also offers concierge services and a front-desk safe.

Grand Hotel Colonial Cancun has designated areas for smoking.

  • Safe-deposit box at front desk
  • Tours/ticket assistance
  • Total number of rooms - 47
  • Number of outdoor pools - 1
  • Number of floors - 3
  • Free WiFi
  • Number of buildings/towers - 1
  • Garden
  • Concierge services
  • Designated smoking areas
  • 24-hour front desk

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Grand Hotel Colonial Cancun offers 47 air-conditioned accommodations with irons/ironing boards and ceiling fans. 32-inch LCD televisions come with satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Iron/ironing board
  • Ceiling fan
  • Desk
  • Wireless internet access
  • Shower only
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • WiFi speed 50+ Mbps

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Boat tours nearby
  • Health or beauty spa nearby
  • Snorkeling nearby

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 150 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

One child stays free

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 10

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

Carbon monoxide detector

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Pet fee: MXN 150 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cancun Hotel Colonial
  • Colonial Cancun
  • Colonial Hotel Cancun
  • Hotel Colonial Cancun
  • Colonial Cancun Hotel
  • Hotel Colonial Cancun
  • Grand Colonial Cancun Cancun
  • Grand Hotel Colonial Cancun Hotel
  • Grand Hotel Colonial Cancun Cancun
  • Grand Hotel Colonial Cancun Hotel Cancun

We should mention

Pool access available from 8:00 AM to 8:00 PM.

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

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