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Hotel Toscana Plaza

3.0 star property

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Outdoor pool, open 9 AM to 10:00 PM, sun loungers
Breakfast, lunch, dinner served; Fusion cuisine
Hallway
Junior Suite, 1 Queen Bed, Hot Tub | Premium bedding, minibar, in-room safe, desk
Deluxe Suite, 1 King Bed, Jetted Tub, City View | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle 10 N 65-31 Autopista Sur, Cali, Valle del Cauca
  • Place, Santiago de Cali University
    ‪10 min walk‬
  • Place, Palmetto Plaza Shopping Center
    ‪12 min walk‬
  • Place, Premier Limonar Mall
    ‪15 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Hot Tub

Junior Suite, 1 Queen Bed, Hot Tub | Balcony

Junior Suite, 1 Queen Bed, Hot Tub

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub, City View

Deluxe Suite, 1 King Bed, Jetted Tub, City View | View from room

Deluxe Suite, 1 King Bed, Jetted Tub, City View

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Cali

Located in Cali (Cañaveralejo - Seguros Patria), Hotel Toscana Plaza is within a 15-minute walk of Santiago de Cali University and Premier Limonar Mall. .This hotel is 2.6 mi (4.1 km) from Olympic Stadium Pascual Guerrero and 2.9 mi (4.7 km) from Dog Park.

What's nearby

  • Santiago de Cali University - 10 min walk - 0.6 miles
  • Palmetto Plaza Shopping Center - 12 min walk - 0.6 miles
  • Premier Limonar Mall - 15 min walk - 0.8 miles
  • Cosmocentro - 4 min drive - 1.2 miles
  • Jaime Aparicio Pan American Sports Park - 5 min drive - 1.4 miles

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 49 min drive

Restaurants

  • ‪Karen's Pizza - ‬7 min walk
  • ‪Pasteleria y Reposteria Cascanueces - ‬1 min walk
  • ‪La Boquería Autopista Sur - ‬1 min walk
  • ‪9th Avenue Beer and Food - ‬6 min walk
  • ‪La cucharita - ‬4 min walk

About this property

Hotel Toscana Plaza

Hotel Toscana Plaza offers 72 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
Make yourself at home in one of the 72 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Dante, a restaurant that specializes in Fusion cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cali? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Dante - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Dante - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dante
  • Dante

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 55000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 75000 per vehicle
  • Pet fee: COP 50000 per pet, per night
  • Rollaway bed fee: COP 55000 per day
  • Facilities fee: COP 5100 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Toscana Plaza Cali
Hotel Sercotel Toscana Plaza Cali
Toscana Plaza Cali
Toscana Plaza
Sercotel Toscana Plaza Cali
Sercotel Toscana Plaza
Hotel Sercotel Toscana Plaza
Hotel Toscana Plaza Cali
Hotel Toscana Plaza Hotel
Hotel Toscana Plaza Hotel Cali

Hotel Toscana Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 326 reviews
Rating 8 - Good. 101 out of 326 reviews
Rating 6 - Okay. 61 out of 326 reviews
Rating 4 - Poor. 18 out of 326 reviews
Rating 2 - Terrible. 27 out of 326 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Viany

Traveled with family
Liked: Staff & service, amenities
This hotel has serious hygiene and pest control issues. I found a large cockroach in my room, including inside the refrigerator. After being moved to another room, another cockroach entered from under the door. Management never contacted me despite multiple requests. I received compensation, but it was not fair given the situation. Unacceptable standards of cleanliness, poor communication, and lack of accountability. I do not recommend this hotel.
Stayed 15 nights in Dec 2025

10/10 Excellent

Oscar

Stayed 10 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Staff is great and helpful as always. Breakfast is great
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Staff was courteous room was clean.
Stayed 1 night in Nov 2025

8/10 Good

ALBERTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service !
Stayed 2 nights in Jul 2025

10/10 Excellent

Diego L

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good food
Stayed 2 nights in Aug 2025

10/10 Excellent

arnold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place clean rooms nice staff nice restaurant in hotel close to many places
Stayed 5 nights in Sep 2025

10/10 Excellent

arnold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice the beds comfortable the location is close to many bar and restaurants and the restaurant in the hotel is very nice also
Stayed 7 nights in Jul 2025

8/10 Good

James

Stayed 2 nights in Aug 2025

8/10 Good

Casey, Minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel and close to most things in Cali
Stayed 3 nights in Jul 2025

10/10 Excellent

Leover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente seevicio al cliente muy professional todo
Stayed 8 nights in Jun 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Good food. Good area.
Stayed 9 nights in Jun 2025

10/10 Excellent

arnold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice clean and offers a nice restaurant upstairs with a nice free breakfast buffet its close to a shopping center.
Stayed 5 nights in Jun 2025

8/10 Good

Crystal, Tomball

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other parts of the hotel was good except for my suite. We only stayed 1 night but my hotel suite appeared to have been previously flooded and there were roaches.
Stayed 2 nights in Jun 2025

8/10 Good

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Roman, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good no frills hotel in a convenient location. It feels a little outdated but in good condition. Room was clean, with a good A/C. Breakfast was basic but good enough. I'd say it's a solid 4 stars and a good value if you need to stay around this area in Cali.
Stayed 5 nights in Jun 2025

10/10 Excellent

Elias

Stayed 1 night in Jun 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great view from dinning area.
Stayed 3 nights in Apr 2025

2/10 Terrible

Andres

Stayed 1 night in Feb 2025

10/10 Excellent

Loudell jose

Traveled with group
Excellent
Stayed 7 nights in Feb 2025

10/10 Excellent

juan

Stayed 1 night in Jan 2025

6/10 Okay

Calvin

Liked: Cleanliness, staff & service
Staff was friendly and helpful, but property needs to be updating and repairs.
Stayed 12 nights in Dec 2024

10/10 Excellent

RAYMOND J

Stayed 4 nights in Dec 2024

10/10 Excellent

Nelson, Pereira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024