Nobu Hotel Los Cabos

5.0 star property

Choose dates to view prices

Photo gallery for Nobu Hotel Los Cabos

4 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
Nobu Suite Ocean Front - One Bedroom | Beach/ocean view
Egyptian cotton sheets, premium bedding, down comforters, minibar
4 bars/lounges, swim-up bar, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$869
$737 nightly
$869 total
Total with taxes and fees
Apr 2 - Apr 3

Explore the area

View in a map
Polígono 1, Fracción D, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473
  • Place, El Cardonal Golf Course
    ‪5 min drive‬
  • Place, Diamante Golf Courses
    ‪9 min drive‬
  • Place, Quivira Golf Club
    ‪17 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪47 min drive‬

Room options

Suite with Sea View

  • 1044 sq ft
  • Sleeps 4

Double Suite with Sea View

  • 1560 sq ft
  • Sleeps 6

Suite Standard with Sea View

  • 1399 sq ft
  • Sleeps 4

Double Suite Standard with Sea View

  • 1915 sq ft
  • Sleeps 6

Suite with Sea View

  • 1097 sq ft
  • Sleeps 4

Suite with Sea View

  • 1614 sq ft
  • Sleeps 4

Suite with Sea View

  • 742 sq ft
  • Sleeps 3

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • Golf view
  • 514 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • Golf view
  • 514 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Room

9.0 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 738 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 738 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(29 reviews)
  • Ocean view
  • 514 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Ocean View

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 514 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Swim-Up)

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 514 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Swim-Up)

9.0 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 514 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Private Pool)

9.2 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 514 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Room, Oceanfront (with Private Pool)

  • Ocean view
  • 738 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (Miyabi)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Sake)

  • Ocean view
  • 1098 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Room, Ocean View (Zen)

  • Ocean view
  • 1044 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Suite, Multiple Beds, Ocean View (Zen)

  • Ocean view
  • 1558 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Luxury Suite, Multiple Beds, Ocean View (Miyabi)

  • Ocean view
  • 1914 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Hikari - one bedroom at Nobu Residences

  • Garden view
  • 1046 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Asahi 2 bedrooms at Nobu Residences

  • Garden view
  • 2051 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 3 King Beds

Asahi 2 bedrooms w/pool at Nobu Residences

  • Garden view
  • 2051 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 3 King Beds

Sakyu 3 bedrooms at Nobu residences

  • Garden view
  • 4477 sq ft
  • 3 bedrooms
  • Sleeps 11
  • 5 King Beds

Kogane Penthouse 4 Bedrooms at Nobu Residences

  • Golf view
  • 6141 sq ft
  • 4 bedrooms
  • Sleeps 14
  • 6 King Beds

Suite, Oceanfront (Nobu)

  • Ocean view
  • 1850 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Ocean View (Sake)

  • Ocean view
  • 1098 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Suite, Multiple Beds, Oceanfront (Nobu)

  • Ocean view
  • 1849 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, Multiple Beds, Oceanfront (Nobu)

  • Ocean view
  • 1850 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Room Deluxe

  • 516 sq ft
  • Sleeps 2

Room Deluxe with Ocean View

  • 516 sq ft
  • Sleeps 2

Twin Room Deluxe with Ocean View

  • 516 sq ft
  • Sleeps 4

Room Junior

  • 742 sq ft
  • Sleeps 2

Room Junior with Sea View

  • 742 sq ft
  • Sleeps 2

Room Deluxe

  • 516 sq ft
  • Sleeps 2

Twin Room Deluxe

  • 516 sq ft
  • Sleeps 4

Room Standard

  • 516 sq ft
  • Sleeps 4

Room Superior

  • 516 sq ft
  • Sleeps 3

Similar properties

About the neighborhood

Cabo San Lucas

With a stay at Nobu Hotel Los Cabos in Cabo San Lucas, you'll be on the beach, within a 15-minute drive of Diamante Golf Courses and El Cardonal Golf Course. .This beach resort is 8.4 mi (13.5 km) from Medano Beach and 7.5 mi (12 km) from Cabo San Lucas Bay.

What's nearby

  • El Cardonal Golf Course - 5 min drive - 1.5 miles
  • Diamante Golf Courses - 9 min drive - 2.4 miles
  • Eldorado Golf Club - 15 min drive - 3.9 miles
  • Desert Park Natural Reserve - 15 min drive - 3.9 miles
  • Quivira Golf Club - 17 min drive - 4.6 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 47 min drive

Restaurants

  • ‪Zen - ‬5 min walk
  • ‪Quivira Steakhouse - ‬15 min drive
  • ‪Los Gallos - ‬7 min walk
  • ‪Toro Steakhouse - ‬7 min walk
  • ‪Sunlight - ‬5 min walk

About this property

Nobu Hotel Los Cabos

Nobu Hotel Los Cabos offers 200 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, designer toiletries, and hair dryers.

This Cabo San Lucas resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and manicures and pedicures.
Treat yourself to a stay in one of the 200 individually decorated guestrooms, featuring indoor private hot tubs and plasma televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and designer toiletries.
Pamper yourself with onsite massages and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a health club, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Japanese cuisine at Nobu Restaurant, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Local cuisine breakfasts are available daily from 10:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 10:00 AM and 1:00 PM.
Nobu Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Muna Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Playabar - This poolside lobby lounge serves breakfast, brunch, and lunch. Open daily.
Ardea Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Pacific - Overlooking the ocean and pool, this restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 10:00 AM to 1:00 PM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ardea Steakhouse
  • Muna Restaurant
  • Nobu Restaurant
  • Pacific
  • Playabar

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Fitness classes
  • Free children's club
  • Golf carts
  • Health club
  • Hot tub
  • Pro golf lessons
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's games
  • Free children's club
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool umbrellas

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Due to strong currents, swimming is not permitted at this property’s public beach.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per accommodation, per night
  • A tax is imposed by the city: USD 4.79 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 340 per vehicle (one-way, maximum occupancy 7)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night
  • Service fee: 15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nobu Hotel Los Cabos Cabo San Lucas
Nobu Los Cabos Cabo San Lucas
Nobu Hotel Los Cabos Cabo San Lucas
Nobu Los Cabos Cabo San Lucas
Resort Nobu Hotel Los Cabos Cabo San Lucas
Cabo San Lucas Nobu Hotel Los Cabos Resort
Nobu Los Cabos
Resort Nobu Hotel Los Cabos
Nobu Los Cabos Cabo San Lucas
Nobu Hotel Los Cabos Resort
Nobu Hotel Los Cabos Cabo San Lucas
Nobu Hotel Los Cabos Resort Cabo San Lucas

Nobu Hotel Los Cabos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 791 out of 1104 reviews
Rating 8 - Good. 129 out of 1104 reviews
Rating 6 - Okay. 81 out of 1104 reviews
Rating 4 - Poor. 45 out of 1104 reviews
Rating 2 - Terrible. 58 out of 1104 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Jorge

Stayed 3 nights in Nov 2025

8/10 Good

Taylor

Stayed 6 nights in Nov 2025

6/10 Okay

David

Stayed 5 nights in Nov 2025

4/10 Poor

Bill

Traveled with family
Disliked: Cleanliness
Honestly, the service was mediocre at best with an exception of the pool staff, which was amazing. The concierge confirmed bookings that ultimately were not accurate, repeatedly didn’t do things that he said he would do, send a screenshot of a booking that was not what was confirmed.. we were able to send a screenshot back of exactly what he confirmed zero apology zero consideration, rude across the board. The suites that I had were not the ones we should’ve had. They were not able to give us the correct one, no contact from Manager, the restaurant and bars frankly we’re not busy at all yet difficult to get reservations, they basically gave everyone spa service at the resort so there were no bookings available. The whole thing was ridiculous. Our door on the patio didn’t lock. It took him an hour at 10:00 PM to come fix it. The only thing redeeming about the entire stay, accommodation, restaurants, was the pool staff. I’ve stayed at other Nobu hotels and was always impressed. This one needs a new manager.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
all of the above
Stayed 3 nights in Nov 2025

6/10 Okay

Eric

Traveled with group
Liked: Cleanliness, amenities
The Nobu used to be one of my favorite hotels in Cabo, but there was a noticeable downgrade during our last stay. The staff were WAY less attentive and consistently got orders wrong, food and drinks took forever at the pool, and the cocktail program across the property needs a serious overhaul. On top of this, they didn’t let us know that the adult pool was closed so we had to sit amongst screaming and splashing kids (not ideal). Otherwise the rooms and property at a whole are gorgeous - I just wish they could get back to where they used to be a couple of years ago.
Stayed 5 nights in Nov 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
GORGEOUS, open, airy, comfortable resort. Minimalist, but with comfort. The staff is world class! They were outstanding! Genuine, warm and real smiles all around. Many thanks to Alejandro at the pool, and the amazing Manager of Muna, who went out of his way to allow me to properly taste an appetizer I was too full eat when ordered. (He sent it up to my room later as room service.) Everyone raves about Nobu restaurant, and it's deserved, but Muna is often overlooked, and their chef is doing some creative, exceptional work. The rooms are spacious and well appointed, but the coolest bathtubs ever! I had a room with a private pool, and was very disappointed to see that meant I got to stare at a wall of dirt. No view, whatsoever. Only negative from a design standpoint. Excellent spa! They use decent products, so the results are quite nice. They will ask you to come early and enjoy the hydrotherapy. Do it! Wonderful environment. Great for weddings, meetings, girls weekends. I went solo, and still loved it. NOTE: the ocean is not swimmable. Beautiful private beach, but ....
Lobby view
Front entrance
Sunsets!
Private beach; no swimming allowed
Stayed 5 nights in Nov 2025

10/10 Excellent

Kieran, Calgary

Stayed 3 nights in Nov 2025

10/10 Excellent

Nana

Stayed 4 nights in Oct 2025

10/10 Excellent

Victoria, seal beach

Stayed 3 nights in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 7 nights in Nov 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
My room was spotless, and the staff were the sweetest and most helpful! I enjoy my solo stay here and will be returning in April.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrea Teresa

Traveled with partner
Liked: Cleanliness, amenities
Everything was wonderful including the property, cleanliness, food, pools, and staff! I highly recommend this resort and will return again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Alejandro Monroy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Nov 2025

8/10 Good

Amit

Liked: Cleanliness, staff & service, amenities
The property was immaculate. No complaints there. The service was better than an all inclusive, but it’s very obvious everyone is working for tips and it doesn’t always come across genuine. There are a lot of hidden fees in the hotel. I didnr mind paying I just don’t like being surprised with fees. When we booked we got breakfast included and 1000 bucks at the spa. Well what they don’t tell you is that you have to pay 35% fee as a tip on your “free” spa treatment. And that your continental breakfast is fruit, coffee and a croissant. The food was good too. Not excellent. Just good. It was good but it doesn’t have me running back there anytime soon. It’s a bit of a hype in my opinion.
Stayed 3 nights in Nov 2025

10/10 Excellent

shubha

Stayed 2 nights in Nov 2025

10/10 Excellent

KIM

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room , clean , nice view , great food and service! Nice time spa
Stayed 3 nights in Nov 2025

2/10 Terrible

Misael

Stayed 1 night in Nov 2025

10/10 Excellent

Jared

✌️
Stayed 4 nights in Nov 2025

2/10 Terrible

Daman

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Rooms are beautiful. Staff is generally friendly; amenities are also lovely. Food was meh. Especially since to leave the resort you pay $50 each way, and they upcharge you for Everything. Imagine paying $30 for an omelette, and to add two teaspoons of spinach it costs $9 extra, and $6 for some jam on your toast. With a food quality of 3/5. The food in the City was amazing and reasonable. The food here was not great, and about $100 per person for dinner easily without drinks. Spa is nice, worth a try, not sure I would pay $400 for a massage. But you get some discounts with specific reservations. Most important- call to see if there is an event prior to your stay. There was a wedding the weekend we were there with kids. It was incredibly loud all hours into the night. And the staff was immediately occupied with the wedding party, service went down the drain when this happened. Expect zero quality service when this happened. We paid $1000 a night - not including the $300 airport transfer to wait 1.5 hours for a bellhop to help with luggage, 2 hours for a toothbrush to the room, or hours for a taxi as the wedding party of 200 guests were their priority. Understandable, but I would not have booked had I known this was happening while we were there. Maybe at a less busy time, this would have been lovely. But the last few nights were really frustrating for us.
Stayed 2 nights in Nov 2025

2/10 Terrible

Afik

Disliked: Cleanliness, staff & service, amenities
I honestly don't understand how Nobu Cabo gets such high ratings. The experience was awful from start to finish. The WiFi barely worked the entire stay -- constantly dropping and unusable. The plumbing was a nightmare: hot water that suddenly turns burning hot, and loud plumbing noises all night that made it hard to sleep. On top of that, two of the restaurants had terrible food, and one actually gave us food poisoning. For a place that charges this much, the quality and safety of the food should be the bare minimum. Everything is ridiculously overpriced for what you get -- absolutely not worth it. The only thing that deserves any credit is the staff -- they were friendly and tried to help, but it's clear the hotel's problems go far beyond them. Definitely would not recommend staying here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Myriam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was impeccable outside the checking process.
Stayed 4 nights in Oct 2025

8/10 Good

Ian, Vancouver

Stayed 4 nights in Oct 2025

2/10 Terrible

anthony

Stayed 2 nights in Oct 2025

4/10 Poor

jessica nour

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hello, I am a repeat guest at Nobu Hotel Los Cabos and stayed from Wednesday, October 9th to Friday, October 10th to celebrate my birthday. This was my fourth visit, and I chose Nobu again because I’ve always appreciated the level of service and overall experience. However, this visit was disappointing. Upon arrival, a staff member encouraged us to attend a conference the following morning (Thursday the 9th) and mentioned that we would receive credits for the spa or food and beverages if we participated. She also said that if we chose not to attend, we would still receive a $75 daily credit per person for food and beverage use. I clarified that I understood it was originally a spa credit, but she assured me it could be used for dining as well. The following day, we spoke with a lady named Michelle, who was very pleasant and helpful. She confirmed a 1 PM reservation for two at the infinity pool (as shown in our attached text messages). Unfortunately, when we arrived, no reservation had been made—wasting our time and interrupting our plans. During checkout, I spoke with a front desk supervisor named José (or possibly Jorge). When I mentioned the $75 daily credit we were promised, he abruptly responded, “You booked through Expedia, right? You should’ve read the disclaimer,” in a very dismissive tone. As a supervisor, he showed no courtesy—he didn’t ask how our stay was, didn’t apologize for the inconvenience, and made no effort to verify the situation or involve a manager.
Stayed 2 nights in Oct 2025