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Quality Inn & Suites New Castle

2.5 star property

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Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout drapes
Fitness facility
Free daily continental breakfast
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
$81
$73 nightly
$81 total
Total with taxes and fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪18 min walk‬
  • Place, Scottish Rite Cathedral
    ‪7 min drive‬
  • Place, Grove City Premium Outlets
    ‪25 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Castle

With a stay at Quality Inn & Suites New Castle in New Castle, you'll be within a 5-minute drive of Cascade Park and Hospital Butler Memorial. .This hotel is 2.4 mi (3.9 km) from New Castle Primary Care and 2.8 mi (4.5 km) from Immanuel Episcopal Church.

What's nearby

  • Cascade Park - 18 min walk - 1.0 mile
  • Scottish Rite Cathedral - 7 min drive - 2.9 miles
  • Grove City Premium Outlets - 25 min drive - 19.9 miles
  • Youngstown State University - 31 min drive - 29.0 miles
  • Covelli Centre - 32 min drive - 29.2 miles

Getting around

  • Youngstown, OH (YNG-Youngstown - Warren Regional) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Hugger Mugger - ‬3 min drive
  • ‪VentiSei Winery - ‬4 min drive
  • ‪Mr Pizza - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive

About this property

Quality Inn & Suites New Castle

Hotel in New Castle with free breakfast and a fitness center
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Quality Inn & Suites New Castle. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Reviews

Quality Inn & Suites New Castle Reviews

8.4

Very Good

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 833 reviews
Rating 8 - Good. 251 out of 833 reviews
Rating 6 - Okay. 94 out of 833 reviews
Rating 4 - Poor. 28 out of 833 reviews
Rating 2 - Terrible. 37 out of 833 reviews

Reviews

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Stay was affordable and room was very clean! We felt very at home and whatever they are paying the hostess that checked us in is not enough!!! We will definitely be coming back
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025

10/10 Excellent

Jacorius

Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine. Water pressure was awesome! Water was hot when weeded
Stayed 3 nights in Sep 2025

10/10 Excellent

Lise, Battle Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

reynold

Liked: Staff & service
Holly who greeted me at the front desk was fantastic. Interested helpful smiling. She is a great asset to the hotel. She should be recognized and rewarded! I dont usually fill these out but she is the exception. Bravo!!
Stayed 1 night in Sep 2025

8/10 Good

christi

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought everything was great!
Stayed 2 nights in Aug 2025

6/10 Okay

Sarwat

Liked: Staff & service
Staff friendly. Wii didn’t work
Stayed 1 night in Aug 2025

2/10 Terrible

Kamran

Stayed 2 nights in Aug 2025

10/10 Excellent

Jackie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd Time Staying Here

This was my second time staying here and it was great. Rooms are clean, quiet, and comfortable. The front desk lady is super nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By highway parking lot full of holes
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Samuel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Laura, Ridgway

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Holly and Chrissie at the front desk are exceptional! They were efficient, professional, and knowledgeable of the area. The hot breakfast included waffles (an absolute MUST in my book). The rooms are dated but the price and friendly staff make up the difference. The cleanliness, the water pressure and parking... All top notch. We were able to hang out with friends in the small patio area (there was a grill available to guests also) instead of having to go to somewhere. I recommend 😀
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Stayed 2 nights in Aug 2025

10/10 Excellent

Ralph

Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thin walls, creaky ceilings so upstairs guests sound like elephants stomping around.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bonnita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great While this was an older property, it's cleanliness and staff were outstanding. Would definitely stay again!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Quiet. Clean.
Stayed 4 nights in Aug 2025