2/10 Terrible
Stiin
Sep 19, 2025
Disliked: Cleanliness
My recent stay at this Holiday Inn was, without exaggeration, one of the worst hotel experiences I’ve ever had — and an absolute disgrace to the Holiday Inn brand.
To begin, the advertised airport shuttle was nonexistent. I waited patiently, only to be completely ignored. Multiple calls to the hotel went unanswered, leaving me stranded and forced to pay for an Uber out of pocket. Strike one.
Upon arrival, things only got worse. The floors were visibly dirty, and I encountered bugs within minutes of walking in. The elevator reeked of stale cigarette smoke — a clear violation of what should be a non-smoking property. When I finally reached my room, I found the door handle barely attached to the door — a basic safety and maintenance failure that should have been addressed immediately.
But none of that compares to what happened overnight. I spent the entire night scratching, only to wake up at 4 a.m. with a bed bug bite on my neck. Let me be clear: this is not just unpleasant, it is a health and safety hazard. Bed bugs are not only repulsive, they are a sign of gross negligence. This alone is enough to warrant serious concern from corporate.
I paid for a clean, safe, and restful night. Instead, I got a sleepless, bug-infested nightmare. For the price I paid — and under the expectation that the Holiday Inn name guarantees a basic level of quality — this experience was insulting.
This hotel should be ashamed. Your guests deserve, at a bare minimum, a clean and safe room free from
Stiin
Stayed 1 night in Sep 2025
