Hotel Terrazas de la Candelaria

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Outdoor pool, open 9 AM to midnight, sun loungers

Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View | Minibar

2 restaurants; breakfast, lunch, and dinner served

Overview
Rooms
Location
Policies

Popular amenities

Pool
Breakfast included
Spa
Pet friendly
Parking included
Free WiFi

Explore the area

Km 1 Via San Gil Bucaramanga, Mogotes, San Gil, Santander, 684031

Place, Gallineral Natural Park
‪7 min drive‬
Place, Parque Gallineral
‪7 min drive‬
Place, El Puente Shopping Center
‪8 min drive‬

Room options

Double Room

Mountain view
215 sq ft
Sleeps 2
1 Double Bed
Free WiFi

Triple Room

Mountain view
215 sq ft
Sleeps 3
1 Double Bed and 1 Twin Bed
Free WiFi

Quadruple Room

Mountain view
269 sq ft
Sleeps 4
1 Double Bed and 2 Twin Beds
Free WiFi

Room

Mountain view
269 sq ft
Sleeps 5
2 Double Beds OR 1 Twin Bed
Free WiFi

Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View

Mountain view
237 sq ft
Sleeps 2
1 King Bed
Free WiFi

Deluxe Triple Room, 1 Bedroom, Private Bathroom, Mountain View

Mountain view
269 sq ft
1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Bed
Free WiFi

Deluxe Quadruple Room, 1 Bedroom, Balcony, Mountain View

Mountain view
323 sq ft
1 bedroom
Sleeps 4
1 Queen Bed and 2 Twin Beds
Free WiFi

Family Room, 1 Bedroom, Refrigerator, Mountain View

Mountain view
377 sq ft
Sleeps 5
1 Double Bed and 3 Twin Beds
Free WiFi

Economy Double Room, 1 Double Bed, Mountain View

Mountain view
215 sq ft
Sleeps 2
1 Double Bed
Free WiFi

Economy Quadruple Room, Mountain View

Mountain view
269 sq ft
Sleeps 4
1 Queen Bed and 1 Twin Bunk Bed
Free WiFi

Similar properties

Breakfast included
Pet friendly
Free WiFi
Laundry

$23 nightly

Jun 15 - Jun 16

About the neighborhood

San Gil

When you stay at Hotel Terrazas de la Candelaria in San Gil, you'll be in the entertainment district, within a 5-minute drive of Gallineral Natural Park and Parque Gallineral. .This family-friendly hotel is 1.7 mi (2.8 km) from El Puente Shopping Center and 1.7 mi (2.8 km) from San Gil Cathedral.

What's nearby

Gallineral Natural Park - 7 min drive - 2.0 miles
Parque Gallineral - 7 min drive - 2.0 miles
El Puente Shopping Center - 8 min drive - 2.4 miles
San Gil Cathedral - 10 min drive - 2.7 miles
Hill of the Cross - 11 min drive - 2.9 miles

Getting around

Bucaramanga (BGA-Palonegro Intl.) - 97 min drive

Restaurants

‪Cobos Horno + Café - ‬4 min drive
‪Gringo Mike's - ‬4 min drive
‪Salon de onces Monterrey - ‬3 min drive
‪Megalesa - ‬4 min drive
‪Chicken Kronch - ‬4 min drive

About this property

Hotel Terrazas de la Candelaria

Hotel Terrazas de la Candelaria offers 33 accommodations, which are accessible via exterior corridors and feature washers/dryers and bathrobes. This San Gil hotel provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Make yourself at home in one of the 33 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and bathrobes. Conveniences include washers/dryers and portable fans, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a steam room. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy Latin American cuisine at Carbon de Palo, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. For your convenience, a complimentary breakfast is served daily from 7:00 AM to 9:30 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in San Gil? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free valet parking is available onsite.

A complimentary breakfast is served each morning between 7:00 AM and 9:30 AM.

Carbon de Palo - This poolside restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free offsite parking
Airport drop-off shuttle (surcharge) on request
Area shuttle (surcharge)
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service
Free self parking on site
Free valet parking on site
Free RV/bus/truck parking on site

Food and drink

Free breakfast available daily 7:00 AM to 9:30 AM
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Carbon de Palo

Things to do

Children's pool
Full-service spa
Health club
Hiking/biking trails
Outdoor pool
Outdoor pool (guest access)
Shopping
Steam room
TV in common areas

Family friendly

Children's pool
Crib (surcharge)
Grocery/convenience store
In-room babysitting (surcharge)
In-room washer/dryer
Laundry facilities
Outdoor pool
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Shared refrigerator

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

1,184 square feet of conference space
24-hour business center
Meeting rooms

Outdoors

Garden
In the mountains
Picnic area
Pool loungers
Terrace

Full-service spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible path of travel

1 building
2 floors
Banquet hall
Built in 2009
Colonial architecture
Designated smoking areas

Room amenities

Bedroom

Crib (surcharge)

Bathroom

Bathrobes
Private bathroom
Shower

Entertainment

18-inch TV

Food and drink

Late-night room service

Access via exterior corridors
Free local calls
Free long-distance calls
Phone
Portable fan
Washer/dryer

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per stay

Welcoming dogs and cats only

2 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are available for COP 35000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: COP 300000 per vehicle
Pet fee: COP 50000 per pet, per stay
Crib (infant bed) fee: COP 35000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool access available from 9 AM to midnight

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Terrazas de la Candelaria

Hotel Terrazas de la Candelaria San Gil

Terrazas de la Candelaria

Terrazas de la Candelaria San Gil

Hotel Terrazas Candelaria San Gil

Hotel Terrazas Candelaria

Terrazas Candelaria San Gil

Terrazas Candelaria

Terrazas La Candelaria San Gil

Hotel Terrazas de la Candelaria Hotel

Hotel Terrazas de la Candelaria San Gil

Hotel Terrazas de la Candelaria Hotel San Gil

Hotel Terrazas de la Candelaria Reviews

6.8

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Verified

8/10 Good

Jenny Juliana

May 21, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ignacio

Nov 17, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estuvimos en el VIP room. El servicio muy bueno, la vista hermosa,la comida buena. hace falta mesas de noche y un televisor mas grande.Proteger la entrada de insectos por debajo de la puerta de entrada.

Stayed 1 night in Nov 2017

Verified

8/10 Good

Fidel

Nov 12, 2017

Liked: Staff & service, property conditions & facilities, room comfort

Recomendación

La habitación muy cómoda, el desayuno muy completo y rico. El único problema es que dentro de la habitación entraban hormigas y se subían por todos lados

Stayed 1 night in Nov 2017

Verified

10/10 Excellent

Hans

Oct 17, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía

Excelente experiencia gratamente sorprendidos la comida espectacular las habitaciones en muy buen estado Todo el personal muy atento Les recomendamos revisar la señal de la tv en las mañanas no funcionaba

Stayed 2 nights in Oct 2017

Verified

8/10 Good

ENRIQUE

Jul 28, 2017

Liked: Staff & service, property conditions & facilities, room comfort

Bonito con buen Jacuzzi

Solo pasamos la noche en una parada hacia otro destino. Agradable el jacuzzi y bueno el restaurante. El ambiente por su ubicación en la montaña es agradable.

Stayed 1 night in Jun 2017

Verified

6/10 Okay

Diana gimena

Jun 28, 2017

Disliked: Property conditions & facilities, room comfort

INCONFORME

Cabañas muy oscuras. Nunca hubo agua caliente siempre decian que lo estaban solucionando, las fotos de la pisicina son retocadas, pues realmente es muy pequeña. Los televisores son super viejos. De rescatar la alimentacion, estuvo rica. Afortunadamente nos la pasamos por fuera los 3 dias porque no hay mayor cosa que hacer en el hotel.

Stayed 2 nights in Jun 2017

Verified

8/10 Good

Verified traveler

May 17, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedaje

El personal es muy atento, el hotel es muy tranquilo y agradable por su ubicación, la comida es buena, las habitaciones muy limpias.

Verified

8/10 Good

Giuseppe

Oct 10, 2016

Liked: Cleanliness, staff & service, room comfort

Posizione panoramica

Hotel posizionato fuori città, in posizione panoramica. Arredamento molto spartano. Camera grande, letto comodo, immenso. Bagno piccolo con doccia. Al lavandino non c'è acqua calda. Staff giovane molto preparato e amichevole. Colazione sufficiente, wifi lento. Rapporto qualità prezzo buono.

Verified

2/10 Terrible

Verified traveler

Jul 6, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable

Regular no amerita la inversión

Verified

10/10 Excellent

rosalva

Jul 2, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar para un magnifico descanso

Es un hotel para un buen descanso,lejos del ruido y su vista espectacular.

Verified

10/10 Excellent

William Martin

Jan 12, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Que buen descanso, total relax como nuevos

Excelente atención, excelente clima, sitio para relax y cerca de deportes extremos y de atracciones turisticas

Verified

4/10 Poor

James H

Jan 9, 2016

Disliked: Cleanliness, property conditions & facilities, room comfort

Malo

El precio de la habitación no justifica las condiciones de hotel, habitaciones sin un colarte, toallas percudidas, problemas con el agua caliente.

Verified

4/10 Poor

Cecilia

Dec 31, 2015

Disliked: Cleanliness, property conditions & facilities, room comfort

Regular,desde que Llegamos,tuve problemas.

Muy regular,varias veces puse quejas.los,precios muy altos par el servicio que Dan.que Los empleados Sean mas cordial es.

Verified

4/10 Poor

Verified traveler

Jan 6, 2015

Disliked: Cleanliness, property conditions & facilities, room comfort

Debe mejorar mucho

No fue una mala experiencia, pero tampoco buena

Verified

2/10 Terrible

Verified traveler

Nov 4, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Think twice if you are booking here!

I reserved a room at hotel Terrazas for a couple of nights as a wedding present for my cousin. The hotel looked beautiful on the photos, with lots on well-kept landscaping, vibrant colors and very picturesque. I was completely embarrassed when he called to share the truth about this place. The humidity in the rooms was unbearable to the point that he was getting an asthma attack, and he has never suffered from any respiratory issues in his life. Not just that but they were afraid that if they open their luggage the bugs would jump in. I thought he was kidding until he sent me the photo of a spider that seemed as large as my hand! My cousin complaint to the front desk and they did moved them to a less humid room. I exchanged several emails with the hotel personnel, telling them of the unpleasant experience. Their argument was that it was a “Hotel Campestre” (countryside hotel) and that explained the humidity and bugs. At the end and after many emails back and forth we did make partial payment for the first night. The story does have a happy ending. My cousin found an absolutely gorgeous, clean and bug-less hotel called Hotel Muchuelo for half the price.

Verified

8/10 Good

cb

Oct 11, 2014

Liked: Cleanliness

Buen servicio

Buena instancia. Debería haber más variedad para desayunar, incluir fruta.

Verified

8/10 Good

rolpin25

Sep 6, 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicacion, buen servicio

Excelente servicio

Verified

4/10 Poor

paola ruiz

Aug 1, 2014

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

mal servicio

en cuanto a instalaciones excelentes, amplias limpias pero la atencion en cuanto a personal humano deja mucho que desear se pidio una decoracion para cumpleaños dijeron la noche anterior que tranquila que al desayuno la iba a tener y no fue asi, resulta que nos levantamos al dia siguiente y no habia ningun tipo de decoracion, me le acerco a la recepcionista de turno indicandole que habia pedido una decoracion pagando el costo adicional y lo que me dice es " a es que la otra niña me aviso tarde y no mandaron comprar nada" que tipo d ehotel que no cumple con las exigencias de un cliente deja mucho que desear gracias

Verified

4/10 Poor

susan

Jul 15, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities

Much too far out of town and road's not walkable

Ultimately we left three nights early, even though we had to pay for the whole time! We checked in and they gave us a terrible room that was dank and smelled of mildew and had absolutely NO view although the hotel was completely empty! We asked to move and after what seemed to take forever! Finally we got a less mildews room with a view and also a broken shower head and torn shower curtain. You are right across from the incline on the freeway and hear trucks downshifting all night.

Verified

8/10 Good

SIGIFREDO

Mar 26, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verified

8/10 Good

Jorge Bairon

Oct 13, 2017

Liked: Cleanliness, room comfort

Stayed 2 nights in Oct 2017

Verified

8/10 Good

Verified traveler

Dec 6, 2016

Liked: Cleanliness, staff & service, property conditions & facilities

Verified

8/10 Good

Verified traveler

Dec 6, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verified

10/10 Excellent

Verified traveler

Jun 27, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verified

4/10 Poor

PAOLA M

Mar 28, 2016

Disliked: Cleanliness, room comfort

Hotel Terrazas de la Candelaria

Choose dates to view prices

Photo gallery for Hotel Terrazas de la Candelaria

Reviews

Popular amenities

Explore the area

Room options

View all photos for Double Room

Double Room

View all photos for Triple Room

Triple Room

View all photos for Quadruple Room

Quadruple Room

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Room

View all photos for Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View

Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View

View all photos for Deluxe Triple Room, 1 Bedroom, Private Bathroom, Mountain View

Deluxe Triple Room, 1 Bedroom, Private Bathroom, Mountain View

View all photos for Deluxe Quadruple Room, 1 Bedroom, Balcony, Mountain View

Deluxe Quadruple Room, 1 Bedroom, Balcony, Mountain View

View all photos for Family Room, 1 Bedroom, Refrigerator, Mountain View

Family Room, 1 Bedroom, Refrigerator, Mountain View

View all photos for Economy Double Room, 1 Double Bed, Mountain View

Economy Double Room, 1 Double Bed, Mountain View

View all photos for Economy Quadruple Room, Mountain View

Economy Quadruple Room, Mountain View

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Hotel Meraki Boutique

About the neighborhood

San Gil

What's nearby

Getting around

Restaurants

About this property

Hotel Terrazas de la Candelaria

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Hotel Terrazas de la Candelaria Reviews

Reviews

7.2/10

7.4/10

6.6/10

Reviews

8/10 Good

Jenny Juliana

Recomendado pero lleven vehículo

Jenny Juliana