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Grand Hotel Normandy by CW Hotel Collection

4.0 star property

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Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Daily buffet breakfast for a fee
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Front of property
Family Triple Room | Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $121
$99 nightly
$121 total
Total with taxes and fees
May 31 - Jun 1

Explore the area

View in a map
Hoefijzerlaan 37, Bruges, B-8000
  • Place, 't Zand Square
    ‪5 min walk‬
  • Place, Bruges Christmas Market
    ‪10 min walk‬
  • Place, Bruges Market Square
    ‪10 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room

9.2 out of 10
Wonderful
(13 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Romantic Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Room

Basic Room | Minibar, in-room safe, individually decorated, individually furnished

Basic Room

8.8 out of 10
Excellent
(18 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Room

Economy Room | Minibar, in-room safe, individually decorated, individually furnished

Economy Room

7.6 out of 10
Good
(14 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Classic Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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Daily buffet breakfast for a fee
Novotel Brugge Centrum
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 385 reviews
$130 nightly
The price is $155
May 31 - Jun 1
Total with taxes and fees
Novotel Brugge Centrum

About the neighborhood

Bruges

A stay at Grand Hotel Normandy by CW Hotel Collection places you in the heart of Bruges, within a 15-minute walk of Bruges Christmas Market and Bruges Market Square. .This hotel is 10.9 mi (17.6 km) from Zeebrugge Harbour and 12.9 mi (20.8 km) from Knokke-Heist Beach.

What's nearby

  • 't Zand Square - 5 min walk - 0.3 miles
  • Bruges Christmas Market - 10 min walk - 0.6 miles
  • Bruges Market Square - 10 min walk - 0.6 miles
  • Bruges Belfry - 12 min walk - 0.6 miles
  • Bruges City Hall - 12 min walk - 0.6 miles

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • ‪'t Santpoortje - ‬4 min walk
  • ‪Bernie's Beer Bar - ‬3 min walk
  • ‪Bras Café - ‬4 min walk
  • ‪Bar'Ziel - ‬3 min walk
  • ‪Kaffee Kamiel - ‬6 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

Grand Hotel Normandy by CW Hotel Collection offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 64 individually decorated guestrooms, featuring minibars and espresso makers. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10.00 for children
  • Uncovered self parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel

Floris Bruges

Floris Bruges Hotel

Floris Hotel Bruges

Hotel Floris Bruges

Floris Karos Bruges

Hotel Floris Karos

Karos Hotel

Floris Karos Bruges

Grand Hotel Normandy

Normandy By Cw Collection

Grand Hotel Normandy by CW Hotel Collection Hotel

Grand Hotel Normandy by CW Hotel Collection Bruges

Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Grand Hotel Normandy by CW Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 475 out of 710 reviews
Rating 8 - Good. 169 out of 710 reviews
Rating 6 - Okay. 39 out of 710 reviews
Rating 4 - Poor. 17 out of 710 reviews
Rating 2 - Terrible. 10 out of 710 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Istiaque

Nice
Stayed 2 nights in Feb 2026

8/10 Good

Caroline

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Really helpful staff. Even gave us a welcome gift & local info. Lovely looking room but when i separated the beds the floor was filthy. Staff resolved immediately. Room was a bit dirty in other areas tho. Pool was lovely. Downside was temperature of the room. We went in winter allocated room 50 at the end. It was very cold. Staff gave us a heater & extra duvet but still had to sleep in our jumpers.
Stayed 1 night in Feb 2026

10/10 Excellent

Ben

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great swimming pool, amazing breakfast, perfect staff!
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quality and choice at breakfast was excellent. Decor throughout hotel was tasteful and in keeping with its location. Staff were pleasant and helpful. Little presents on arrival to room and upon checking out were a special treat.
Stayed 3 nights in Feb 2026

8/10 Good

Jade

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice breakfast and lovely pool. The room was pleasant. The downstairs bathroom in the hotel had a really bad smell coming from it.
Stayed 2 nights in Jan 2026

10/10 Excellent

Roberto, carolina

Liked: Cleanliness, amenities, property conditions & facilities
The cleanest of the room, the hotel location and the helpful and kindness of the personel was the best.
Stayed 1 night in Jan 2026

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming hotel, friendly staff, great breakfast and location
Stayed 1 night in Dec 2025

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities
Swimming pool,courteous staff,great breakfast, spacious rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

JAMES

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, breakfast was perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities
lovely hotel and staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Paris

Stayed 1 night in Nov 2025

10/10 Excellent

Steph

Stayed 3 nights in Nov 2025

6/10 Okay

Mathieu

Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault the staff every single one of them was very polite and helpful. The swimming pool was a good temperature and the games in reception were a nice touch.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Pleasant and helpful staff. Incredible exercise room
A swan in the canal at Bruges.
Stayed 2 nights in Oct 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely with great facilities, swimming pool and gym were great. Lovely room and great breakfast and loads of choice, would like to come back,
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so freindly and helpful!
Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice welcoming hotel close to the centre but nice and quiet
Stayed 4 nights in Sep 2025

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel only a few minutes walk from the city centre. The hotel parking was full, but the underground parking for the city centre was close, safe and cheap. The staff was very helpful and were able to recommend and reserve a nice place for us for dinner. The breakfast buffet had a huge selection, and good quality food for the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Very pleasant staff etc
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Amazing stay here at this fantastic hotel. The staff are so helpful and friendly and the hotel is beautifully decorated. Lovely swimming pool and great facilities. We will definitely be returning here if we visit Bruge again
Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room and hotel with excellent facilities.
Stayed 1 night in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Hotel

Very good location, 10 minutes walk from the main square. Huge 24/7 car park close by. Rooms are spacious with comfortable beds, and a nice pool too. Only negative is the price of breakfast where it is cheaper to eat out, in an expensive city. Would recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous hotel! We loved it! Excellent friendly and knowledgeable staff who were ever-present but not intrusive. Really made us feel welcome. Breakfast was excellent, plenty of choice and very high quality. Lovely pool. Great bar. Hotel was spotlessly clean but retained character. Our family room was gorgeous!! We will definitely be back as soon as we can!!
Stayed 1 night in Jul 2025

10/10 Excellent

Mr Y PATEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and friendly

Nice hotel with good facilities and friendly staff.
Stayed 3 nights in Jun 2025