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Grand Hotel Normandy by CW Hotel Collection

Property class: 4

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Photo gallery for Grand Hotel Normandy by CW Hotel Collection

A variety of baked goods displayed in baskets and on a counter, including croissants and bread rolls.
A modern indoor pool area with lounge chairs and a small pool.
The Grand Hotel Normandy facade with a prominent entrance, double doors, and a marquee sign.
A balcony with a bed, a table, and a chair.
A bedroom with a sloped ceiling, two beds, a sofa, and a desk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
The current price is $132
$110 nightly
$132 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Hoefijzerlaan 37, Bruges, B-8000
  • Place, 't Zand Square
    ‪5 min walk‬
  • Place, Bruges Christmas Market
    ‪10 min walk‬
  • Place, Bruges Market Square
    ‪10 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed

A hotel room with a large bed, a desk, a TV, and a bench.

Deluxe Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

A bedroom with two beds, a chandelier, and a wooden ceiling structure.

Family Quadruple Room

9.6 out of 10
Exceptional
(16 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Triple Room

A modern hotel room with a large bed, a desk, and a chair.

Family Triple Room

9.2 out of 10
Wonderful
(15 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Romantic Double Room, 1 Queen Bed

A bedroom with a bed, bedside lamps, a sofa, and a window with curtains.

Romantic Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

A hotel room with a large bed, a desk, and a chair.

Basic Room

8.8 out of 10
Excellent
(19 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

A neatly made bed with a white duvet, two bedside lamps, and a floral wallpaper pattern.

Economy Room

7.6 out of 10
Good
(14 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

A hotel room with a large bed, a wooden desk, a small round table, and a wall with floral wallpaper.

Classic Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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4.5 out of 5, Wonderful, 1,684 reviews
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The price is $117
Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Bruges

A stay at Grand Hotel Normandy by CW Hotel Collection places you in the heart of Bruges, within a 15-minute walk of Bruges Christmas Market and Bruges Market Square. .This hotel is 0.5 mi (0.7 km) from Bruges Meeting & Convention Centre and 0.7 mi (1.1 km) from Cactus Club.

What's nearby

  • 't Zand Square - 5 min walk - 0.3 miles
  • Bruges Christmas Market - 10 min walk - 0.6 miles
  • Bruges Market Square - 10 min walk - 0.6 miles
  • Bruges Belfry - 12 min walk - 0.6 miles
  • Burg - 13 min walk - 0.7 miles

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • ‪Bernie's Beer Bar - ‬3 min walk
  • ‪Bar'Ziel - ‬3 min walk
  • ‪'t Santpoortje - ‬4 min walk
  • ‪Villa Gerard - ‬4 min walk
  • ‪Bar Oswald - ‬4 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

Grand Hotel Normandy by CW Hotel Collection offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 64 individually decorated guestrooms, featuring minibars and espresso makers. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10.00 for children
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Grand Hotel Normandy by CW Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 551 out of 821 reviews
Rating 8 - Good. 190 out of 821 reviews
Rating 6 - Okay. 47 out of 821 reviews
Rating 4 - Poor. 21 out of 821 reviews
Rating 2 - Terrible. 12 out of 821 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with a fantastic breakfast!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable, and staff were very friendly and helpful
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location only 10 min walk to the old city and 10 min walk from the train station. The pool was lovely and the staff were extremely pleasant.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and enjoyed it. Staff was very friendly and helpful. All facilities like room service and breakfast was very nice. Highly recommend and very close to all main activities and bus and train stations.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again here, excellent location, room was nice with air conditioning bonus. Staff helpful as ever
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Great space. Lovely room.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - short walk into the centre. Staff very friendly and helpful. Would definitely stay again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Bruges. From check-in to check-out we had nothing but positive experiences. The family rooms were great and the breakfast was pretty decent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the hotel was wonderful. The breakfast offered I would highly recommend! Well worth the $$! We had a great quiet comfortable night sleep and would definitely come back again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel, Wanderfoul people
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience in Bruges has been magnified by our stay in this extremely cosy hotel, next door to this beautiful city. Thank you for the Chocolates, and the staff profesionnalism. I'll certainly come back next time in Bruges.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, breakfas was,better than expected, stuff is,so gentle and nuce,very close location for everything
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff from check in to check out. Hotel is within walking distance to the main hub of Bruges. Room was clean and tidy with a box of Belgian chocolates on the bed was a nice touch.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great swimming pool, amazing breakfast, perfect staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful and the hotel is located at the pretty good spot.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, comfortable beds and modern bathroom. Very friendly staff. Would be coming back to this hotel when we’re back in Bruges.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never stayed in a more comfortable, homely place.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. The staff was super helpful, the room was clean and cozy, the fireplace at night was warm and inviting, and the pool was very nice. We be very happy to stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfy bed but pillows were quite small. Staff were very pleasant and gave lots of advice about our time in Bruges. There was an issue with hot water before we checked out which unfortunately prevented a morning shower, which was a shame, but nothing the hotel could do. Amenities were fantastic, and the hotel was really nicely located.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, breakfast was perfect
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were immaculate, the staff are great. Hôtel was exactly what we wanted. Just outside the centre so it was nice and quiet.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an amazing friendly staff. Rooms are comfortable and breakfast is very good. Would recommend
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming hotel, friendly staff, great breakfast and location
Stayed 1 night in Dec 2025