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SureStay by Best Western Brockville

Property class: 2.5

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Photo gallery for SureStay by Best Western Brockville

Room
A spacious living room with a fireplace, two black leather sofas, a coffee table, and a lamp.
A dining area with wooden tables and chairs, a kitchen counter, and a staircase leading to another level.
A multi-story hotel with a covered entrance, a parking lot, and a clear sky.
A reception area with a blue accent wall, a clock, a television, and a reception desk.

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
The current price is $78
$65 nightly
$78 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
160 Stewart Blvd, Brockville, ON, K6V4W6
  • Place, 1000 Islands Plaza
    ‪10 min walk‬
  • Place, Brockville Arts Centre
    ‪4 min drive‬
  • Place, Brockville City Hall
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

Brockville

With a stay at SureStay by Best Western Brockville in Brockville, you'll be within a 15-minute drive of Thousand Islands National Park and Baker Park. .This hotel is 0.3 mi (0.5 km) from Brockville Shopping Centre and 0.5 mi (0.7 km) from Kelly Ball Park.

What's nearby

  • Brockville Shopping Centre - 2 min walk - 0.1 miles
  • 1000 Islands Plaza - 10 min walk - 0.6 miles
  • Brockville Railway Tunnel North Entrance - 16 min walk - 0.9 miles
  • Brockville Arts Centre - 4 min drive - 0.9 miles
  • Brockville City Hall - 5 min drive - 1.4 miles

Getting around

  • Brockville Station - 13 min walk
  • Ogdensburg, NY (OGS-Ogdensburg Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Dairy Queen - ‬3 min walk

About this property

SureStay by Best Western Brockville

SureStay by Best Western Brockville offers 86 accommodations with coffee/tea makers and bathrobes. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 86 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as wireless internet access (surcharge), a fireplace in the lobby, and a banquet hall.
At SureStay by Best Western Brockville, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include wired internet access (surcharge), a 24-hour front desk, and ATM/banking services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
SureStay by Best Western Brockville has a restaurant on site.
Kochi Sushi - This restaurant specializes in sushi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kochi Sushi

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 12 2026 to December 31 2026 (dates subject to change):
  • Breakfast
The property will be renovating from August 12 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Children's pool
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brockville Days Inn
Days Inn Brockville
Days Inn Hotel Brockville
Days Inn Brockville - City Of 1000 Islands Ontario
Days Inn Brockville Hotel
Brockville Days Inn
Days Inn by Wyndham Brockville Hotel
Days Inn By Wyndham Brockville Ontario
Days Inn by Wyndham Brockville Brockville
Days Inn by Wyndham Brockville Hotel Brockville

SureStay by Best Western Brockville Reviews

Reviews

6.4
Rating 10 - Excellent. 185 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 226 out of 1000 reviews
Rating 4 - Poor. 172 out of 1000 reviews
Rating 2 - Terrible. 146 out of 1000 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a go bag for breakfast, incredible given the price. Rooms were clean and staff were friendly, helpful. Lots of
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Quick one night hotel... decent rooms & friendly staff.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Currently under renovation. Know before you go.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and very helpful. breakfast lots of choices to pick from. Room was very clean
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place needs work.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
A old hotel that definitely shows its age. I was in a nice room but the hotel itself is run down.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and nice, even tho we were told it was to be fully renovated soon. The property was under renovation and the staff was apologetic of the condition around us. They were very accommodating when we found our fridge inoperable and quickly found a remedy. We will stay here again if in the area, even if renos are not completely done.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Quick one-night stay for work good price
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfeast and hrs 7-10, great parking fridley staff, clean room, good tv channels
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Having hot breakfast is definitely better way to start the day rather than cereal.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Clean room
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under major renovations. No pool,(lining needed to be replaced. No breakfast just a brown bag with juice and a yogurt. Mold in the bathroom. It might be nice when fully renovated but until them there is a lot that needs to be fix.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness
Close to the highway, quick check in. Rooms were not very clean and sheets were stained with black flecks. Fine for a quick overnight but likely would go elsewhere for a bit more.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

0
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Breakfast should be available starting at 6 am since most travelers are on business purpose or early risers. 7 am is too late to get an early start to your day
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The building was being repaired. Construction went well past 9pm.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is being fully renovated. Pool is closed. Breakfast area is closed. Hallways have old smelly carpet. Outer doors do not lock. Rooms are in need of renovation. Our fridge didnt work. Good news: rooms are pretty clean and no carpet and ac works.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No warning that the property is under full renovations and that the breakfast was unavailable. They provide a small paper bag with a granola bar and apple with a juice box instead. The new owners are working to improve the property but it will be a while before everything is done. This should be posted on the reservations sites.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brockville Best Western was a good experience. The staff was very helpful and accommodating. The building has been recently purchased, so the u[grades are still being done. The rooms are clean (no bugs) and well supplied.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

The staff was very helpful
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
The hotel was under renovation and should have been closed until the renovations were completed. Roofing above our room started at 7:15am, breakfast was minimal. the pool has no water, restaurant is only open certain days
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy and great breakfast options!
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The property is clean but the beds are uncomfortable and they only have 3 pillows on the bed. The shampoo bottle was empty. The staff are pleasant and the hotel is clean. It is close to everything and is right off the highway which is handy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, everything is mins from this location
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so filthy, found 2 bugs in my room, garbage on floor when I arrived. Linens smelt. No security at all. Doors left open with bricks some didn’t even lock. Crumbs in bed, fridge did not work.
Stayed 1 night in May 2026