The location was great and the room quiet, but unfortunately, the stay fell short in several areas. The mattress was awful — soft and unstable like a water bed — easily the worst night's sleep I've had, even compared to some questionable hotels from my youth. The bed base had stains, which I could overlook, but it didn’t help the overall impression.
The TV didn’t work throughout our stay despite staff attempting a fix. The shower head wouldn’t stay up, making it awkward to use, and the room stayed cold despite trying to adjust the air system.
To top it off, the car park entrance that avoids the clean air zone was closed, costing us an extra £19. While not the hotel’s fault, their pre-arrival info did mention this route, so it added to the frustration.
Breakfast was fine — decent variety, but nothing special. Overall, not the relaxing night away we’d hoped for.