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The Star Grand Brisbane

5.0 star property

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Photo gallery for The Star Grand Brisbane

Garden
Exterior
3 outdoor pools, sun loungers
Rooftop terrace
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
$275
$250 nightly
$275 total
Total with taxes and fees
Mar 31 - Apr 1

Explore the area

View in a map
33 William Street, Brisbane, QLD, 4000
  • Place, Treasury Building
    ‪3 min walk‬
  • Place, Queen Street Mall
    ‪5 min walk‬
  • Place, South Bank Parklands
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

View all photos for City King

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City King

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Twin Room

City Twin Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Twin Room

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for City Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

River Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River King Room

River King Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

River King Room

9.8 out of 10
Exceptional
(53 reviews)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Suite

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for River Suite

River Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

River Suite

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Skyline City Suite

  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom | Bathrobes, towels

Skyline Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 2336 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

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Mar 29 - Mar 30
Total with taxes and fees
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About the neighborhood

Brisbane

A stay at The Star Grand Brisbane places you in the heart of Brisbane, within a 5-minute drive of The Gabba and Roma Street Parkland.

What's nearby

  • Treasury Building - 3 min walk - 0.2 miles
  • Brisbane City Botanic Gardens - 3 min walk - 0.2 miles
  • Queen Street Mall - 5 min walk - 0.3 miles
  • Brisbane City Hall - 7 min walk - 0.4 miles
  • South Bank Parklands - 9 min walk - 0.5 miles

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬5 min walk
  • ‪Roti Place - ‬6 min walk
  • ‪Food Quarter - ‬3 min walk
  • ‪Kadoya Japanese Restaurant - ‬5 min walk
  • ‪Jackpot Dining - ‬9 min walk

About this property

The Star Grand Brisbane

The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include coffee/tea makers and bathrobes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with a fitness center.
Stay in one of 340 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Try your luck at the casino or dip into one of the 3 outdoor pools.
Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Star Grand Brisbane has 3 restaurants on site.
Babblers - Onsite restaurant. Open daily.
Cicada Blu - Onsite bar. Open daily.
Sokyo - Onsite restaurant. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

The Star Grand Brisbane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 472 out of 603 reviews
Rating 8 - Good. 89 out of 603 reviews
Rating 6 - Okay. 23 out of 603 reviews
Rating 4 - Poor. 8 out of 603 reviews
Rating 2 - Terrible. 11 out of 603 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Earl

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Dec 2025

10/10 Excellent

Tracey

Stayed 2 nights in Nov 2025

6/10 Okay

MEG

Liked: Cleanliness
Disliked: Staff & service
Staff - need to explain where everything is, or provide map. Amenities were okay but not the best for a Casino, our room was so loud from the cleaners opening and slamming doors. Told Staff didn’t seem to care.
Stayed 2 nights in Nov 2025

10/10 Excellent

C J

Stayed 3 nights in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, very clean and modern, great view. Check in was a delayed, otherwise great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

6/10 Okay

Edgell

Liked: Cleanliness, staff & service
Was charged for breakfast and they dont give you invoices to check first on check out We had a day to kill before our evening flight and hotel policy once checked out at 11am you cant use any hotel facilities
Stayed 2 nights in Nov 2025

6/10 Okay

Moshe

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Firstly having an Al a Carte Menu for Breakfast was limit and slow. Staff were inexperienced and novice. Housekeeping was slow and did not pay attention to detail.
Stayed 3 nights in Nov 2025

2/10 Terrible

Kong Yiu

Stayed 4 nights in Nov 2025

6/10 Okay

YE

Liked: Cleanliness
Clean property but staff service is not very satisfactory. No spa or even speaker in the room
Stayed 2 nights in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Rachelle, Caroline Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and fresh, pool area was amazing and multiple restaurants to choose from. All staff were extremely helpful and polite. Will definitely come back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Penelope, Auckland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great location. The room and amenities were fantastic.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
So good!
Stayed 4 nights in Nov 2025

10/10 Excellent

Rhema

Stayed 1 night in Nov 2025

8/10 Good

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Monique

Stayed 3 nights in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotlessly clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Anh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are excellent, very polite and respectful. Very nice and super clean hotel. We had wonderful times to stay at The Star Grand Brisbane. Highly recommended. We will come back.
Stayed 3 nights in Nov 2025

10/10 Excellent

simon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the room to the hotel and amenities were perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Business traveler
Clean, comfy and great facilities.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lilly

Stayed 5 nights in Nov 2025

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was 5 star, very comfortable bed. The check-in staff member gave exceptional customer service and the pools, the bars etc were top notch.
Stayed 1 night in Nov 2025

10/10 Excellent

Nina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Nov 2025