Mercure Brisbane Garden City

Property class: 4

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Photo gallery for Mercure Brisbane Garden City

Breakfast area
Miscellaneous
A courtyard with outdoor seating, a palm tree, and a building with blue-framed windows.
A multi-story hotel with a sign reading 'Mercure Hotel'.
Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
The current price is $126
$115 nightly
$126 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122
  • Place, Westfield Garden City Shopping Mall
    ‪3 min walk‬
  • Place, BTP Conference & Exhibition Centre
    ‪3 min drive‬
  • Place, Brisbane Technology Park
    ‪3 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪20 min drive‬

Room options

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Accessible Room)

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room, 3 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the neighborhood

Brisbane

With a stay at Mercure Brisbane Garden City in Brisbane (Upper Mount Gravatt), you'll be a 1-minute drive from Westfield Garden City Shopping Mall and 5 minutes from Griffith University Nathan Campus. .This hotel is 8.6 mi (13.8 km) from The Gabba and 9.1 mi (14.6 km) from Queen Street Mall.

What's nearby

  • Westfield Garden City Shopping Mall - 3 min walk - 0.2 miles
  • BTP Conference & Exhibition Centre - 3 min drive - 1.2 miles
  • Brisbane Technology Park - 3 min drive - 1.2 miles
  • Hughesville - 3 min drive - 1.2 miles
  • Suncorp Stadium - 15 min drive - 11.6 miles

Getting around

  • Brisbane Fruitgrove Station - 6 min drive
  • Brisbane Airport (BNE) - 28 min drive

Restaurants

  • ‪Gad's Grill House - ‬11 min walk
  • ‪The Coffee Club - ‬12 min walk
  • ‪Hakataya Ramen (博多屋) - ‬12 min walk
  • ‪Teaology Lab - ‬12 min walk
  • ‪Domino's Pizza - ‬11 min walk

About this property

Mercure Brisbane Garden City

Mercure Brisbane Garden City offers 120 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 38-inch Smart televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 120 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mercure Brisbane Garden City has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 27.50 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's ALL ACCOR mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 27.5 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Travelodge Garden City Hotel Upper Mount Gravatt
Travelodge Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel
Travelodge Hotel Garden City Brisbane
Mercure Brisbane Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Mercure Brisbane Garden City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 372 out of 1002 reviews
Rating 8 - Good. 418 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, heaps of off street parking, and good size rooms
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy parking. 24/7 self checkin check out. Clean and discounted breakfast. Good value for staying
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and lovely buffet breakfast
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, grea location
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Friendly staff. Parking was easy.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the bed was very comfy
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Staff & service
Staff were friendly
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Bed with a slope on it, feels like you are rolling out of bed, and bending in the middle. Breakfast buffet relatively empty with prompting of staff required to top it up. Even at the price this place is it’s not great value.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, check in and out easy, conveniently located and like the room service dining.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service
Helpful staff, clean room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 4 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not often you leave a hotel mid way through the booking but this time I did.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Garden city shops, ample parking.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good. Close to Westfield Garden City Shopping Centre where we can spend a whole day there, shopping and dining.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great staff too. Close to Westfield and other eateries.
Stayed 11 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Room does not have bathroom amenities. Even coffee is dismal. TV is limited. Too far from the public transport.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff easy location to get too.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
My sister and I have stayed here a few times when we meet up in Brisbane - the location next to Garden City shopping centre is so convenient for food and shopping (we both come from smaller towns). The rooms are clean and comfortable, although the bathrooms are a bit small. The free parking is a great bonus. There is a restaurant and bar at the hotel as well, which has reasonably priced food and drinks. Overall we really like it and will return.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was great. Bed felt so comfortable. Staff were very friendly. Parking was easy to find; no need to look for one; plenty parking spaces.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
The hotel was amazing. Beautiful facilities and amazing rooms!!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and price