I called at 6:30pm to tell them to let them know we'd be checking in late. Around 9pm, we arrived on site and were given a room with one bed and a sofa. We were supposed to get 2x queen beds, as there are four of us in the reservation. The lady at the front desk made us wait, while she texted management. Finally, she gave us keys to a room that was being held for guests yet to check in. It had 2x queen beds. Not sure why they didn't give us what we'd booked right from the start, but I was tired and didn't want to argue. Should have had the right room from the start.
There were dead bugs on the bathroom floor and the hotel itself needs renovations badly. Carpets and walls are old, faded, and worn.