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The Cumberland Hotel - OCEANA COLLECTION

Property class: 4

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Photo gallery for The Cumberland Hotel - OCEANA COLLECTION

A swimming pool with a dolphin sculpture, palm trees, and a sign for Oceana Lumber.
A white hotel with multiple balconies and a rooftop bar.
A swimming pool with a lifeguard stand, lounge chairs, and a sign for 'The Cumberland Hotel Bar & Dining'.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Parking available

Explore the area

View in a map
27 East Overcliff Drive, Bournemouth, England, BH1 3AF
  • Place, Bournemouth Beach
    ‪8 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪15 min walk‬
  • Place, Bournemouth International Centre
    ‪18 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪19 min drive‬

Room options

View all photos for Ocean Front Double Room with Balcony

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Ocean Front Double Room with Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Family Room for 3

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Standard Family Room for 3

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard King or Twin Room

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Standard King or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite with Sea View and Balcony

A modern hotel room with a large bed, a wooden headboard, and built-in lighting.

Suite with Sea View and Balcony

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Compact Single Room

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Compact Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Ocean Front Family Room Of 4 With Balcony

  • Sleeps 2
  • 1 Twin Bunk Bed and 1 Double Bed
  • Free WiFi

Standard Family Room For 4

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

Ocean Front Family Room Of 5 With Balcony

  • Sleeps 3
  • 1 King Bed, 1 Twin Sofa Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Superior Double Room with Ocean View and Balcony

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Superior Double Room with Ocean View and Balcony

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Compact Double Room

A bedroom with a large bed, two bedside tables, a headboard, and a patterned wallpaper.

Compact Double Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a nightstand, a chair, and a stone-patterned wall.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Ocean Front Family Room of 3 with Balcony

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Ocean Front Family Room of 3 with Balcony

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Ocean Front Double Room with Balcony

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Ocean Front Double Room with Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Compact Single Room

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Compact Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard King or Twin Room

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Standard King or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Bournemouth

With a stay at The Cumberland Hotel - OCEANA COLLECTION, you'll be centrally located in Bournemouth, a 2-minute drive from Bournemouth International Centre and 14 minutes from New Forest National Park. .This beach hotel is 0.4 mi (0.7 km) from Bournemouth Beach and 6.6 mi (10.6 km) from Poole Harbour.

What's nearby

  • Bournemouth Beach - 8 min walk - 0.4 miles
  • Bournemouth Pavillion Theatre - 15 min walk - 0.8 miles
  • Bournemouth Lower Gardens - 15 min walk - 0.8 miles
  • Bournemouth International Centre - 18 min walk - 1.0 mile
  • Bournemouth Pier - 18 min walk - 1.0 mile

Getting around

  • Bournemouth Station - 17 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 19 min drive

Restaurants

  • ‪Beirut Lounge - ‬11 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Domino's Pizza - ‬11 min walk
  • ‪Revival - ‬17 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

The Cumberland Hotel - OCEANA COLLECTION offers 108 accommodations with coffee/tea makers and hair dryers. Plasma televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oceana Day Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is open daily.
Stay in one of 108 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Mirabelle, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bournemouth? This hotel has 1970 square feet (183 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Mirabelle - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Bar Ventana Grand Cafe - This poolside brasserie specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar Ventana Grand Cafe
  • Mirabelle

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,970 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1937
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The sauna, fitness center, and indoor pool at The SunCliff Hotel are closed from January 29, 2027-February 1, 2027.

Renovations and closures

The following facilities or services will be unavailable from January 29 2027 to February 1 2027 (dates subject to change):
  • One of the swimming pools
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 6.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 12.00 per night
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests have access to indoor pool, sauna, and fitness facility at The SunCliff Hotel, located next door.
The outdoor swimming pool is open from 8 AM-4:30 PM for cold water swimming in winter months (October-April). The pool is heated only from late spring through summer.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel on the seafront, would stay here again
Stayed 1 night in May 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for a night away . Was able to use facilities before we got our room . Parking is tight but managed to find a space
Stayed 1 night in May 2026
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Selection at breakfast was poor, we had just come back from Tenerife staying a 3 star hotel which was far superior.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

glenys

Liked: Cleanliness, staff & service, amenities
Return visit number 4 , love the art deco style , fab sofas to relax in reading a book or having a drink . Breakfast was usual good standard- bacon that tastes like bacon and coffee that tastes like coffee ! Undergoing some renovation to corridor areas ( needed !) but did not detract from my stay Staff lovely and behaved professionally when dealing with rude & verbally abusive individuals- well done to the night manager! Pool area well kept and inviting - shame it rained Would recommend as it is great value , great location and I have always had a positive experience
Stayed 2 nights in May 2026
Verified review

8/10 Good

glenys

Liked: Cleanliness, amenities
Chatty polite reception staff who upgraded my room ! Plentiful fresh breakfast with decent coffee ( a rare find !) Stayed in a few places in Bournemouth but 3rd visit here so far , I like the quirky decor and relaxed atmosphere and the couches and chairs you can sink into in the bar area Once the refurbishment is complete i will be returning
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Emma

Great staff and swimming pools fun and lovely food room was clean and spacious
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Sharon Page

Liked: Cleanliness, staff & service, room comfort
Took my mum for 5 nights, all the staff were welcoming and professional, amazing atmosphere, wonderful food, beautiful location
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely big room lovely food and lovely swimming pool.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice will go again
Stayed 1 night in May 2025
Verified review

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with our stay here.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Andy

presidential suite was big
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with friendly helpful staff.
Stayed 2 nights in Nov 2022
Verified review

4/10 Poor

Adrian

Liked: Cleanliness, amenities
Disliked: Staff & service
Not the best after the good furst impression of the ground floor. Could not hear what the receptionist was sayinb.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Graeme

My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the Cumberland hotel its dog friendly small dogs the breakfast was good choice the staff were very friendly will definitely return
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and hotel.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Amazing staff who went out of their way to help us with an issue. Friendly and always on hand to help. Huge to praise to Lisa and Ali.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, family room with balcony at front of hotel very nice
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely sea front hotel

Great hotel. Excellent service. Lovely and clean
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cumberland

I enjoyed every summer Bournemouth for sumer holiday. I usually stay in Cumberland Hotel. I enjoyed pools outside and inside pool + sauna company Hotel Sutcliffe for free. I really liked family and dog friendly Hotel.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for my birthday, the hotel was lovely and even got an upgrade with a wonderful view of the beach.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay as always
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

faheem

Disliked: Staff & service, property conditions & facilities
Old and tied hotel. Desperately in need od renovations,images online do not repesent current condition of the hotel.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Janice andrews

Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou the hotel was great and we will be returning as a larger group.
Stayed 1 night in Jul 2023