The location is fantastic--a 5 minute walk from Hynes Convention Center and all the hotels surrounding it. The room itself was very spacious and clean, with a good bed. Pleasant staff. Miniscule, closet-like bathroom. The walls are paper-thin, so that if a couple has a fight next door at 3 a.m., or people in the hallway are rowdy at midnight, one hears every word. Whatever their policy says, they don't make up the room each day unless you ask at the desk. Having said that, if we want to be frugal, and need to stay in Back Bay again, we'd probably go back.