Everyone was very nice and tried to be helpful. The room wasn’t the cleanest, and lots of things were slightly broken (e.g. towel rack not fully attached to the wall, shower curtain nor super functional). The main reason for my low rating is that the toilet in my room was broken. After 2 nights they still couldn’t fix it and for my third and last night, moved me to a room in the renovated part of the hotel, which was nicer (though still 4, not 5 stars, even for what it was). At least the toilet worked.
Great location, though. I used SpotHero to rent a very cheap parking spot nearby and avoid the high fees to park at the hotel.