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Grand Hotel Francais

3.0 star property

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Photo gallery for Grand Hotel Francais

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes
Comfort Room, Accessible, Ground Floor | Floor plan
Exterior
Comfort with 1 double bed, non-smoking | Living area | Flat-screen TV, offices
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet friendly
$173
$152 nightly
$173 total
Total with taxes and fees
Dec 18 - Dec 19

Explore the area

View in a map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Place, Rue Sainte-Catherine
    ‪3 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place, Place de la Bourse
    ‪8 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪15 min drive‬

Room options

View all photos for xxx Superior Single xxx

xxx Superior Single xxx | In-room safe, desk, laptop workspace, blackout drapes

xxx Superior Single xxx

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes

Comfort with 1 double bed, non-smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes

Comfort with 1 double bed, non-smoking

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Accessible, Ground Floor

Comfort Room, Accessible, Ground Floor | Floor plan

Comfort Room, Accessible, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Total with taxes and fees
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About the neighborhood

Bordeaux

A stay at Grand Hotel Francais places you in the heart of Bordeaux, within a 5-minute walk of Les Grands Hommes and Place Gambetta. .This hotel is 0.3 mi (0.5 km) from Place de la Comédie and 0.3 mi (0.5 km) from Grand Theatre of Bordeaux.

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.2 miles
  • Grand Theatre of Bordeaux - 5 min walk - 0.3 miles
  • Bordeaux Cathedral - 5 min walk - 0.3 miles
  • Place de la Bourse - 8 min walk - 0.4 miles
  • Place des Quinconces - 8 min walk - 0.4 miles

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Land & Monkeys - ‬3 min walk
  • ‪French House - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪Le Grand Café - ‬2 min walk
  • ‪Bistro Montesquieu - ‬2 min walk

About this property

Grand Hotel Francais

Victorian hotel with a 24-hour front desk and a bar
Grand Hotel Francais offers 35 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 35 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Grand Hotel Francais Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 546 out of 980 reviews
Rating 8 - Good. 340 out of 980 reviews
Rating 6 - Okay. 70 out of 980 reviews
Rating 4 - Poor. 16 out of 980 reviews
Rating 2 - Terrible. 8 out of 980 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say setting a standard is difficult but important step in ranking a hotel. Between picking a great vs not a great hotel based on some reviews is a bit difficult and somewhat challenging. This pick was a great one. Kenzo helped in registering our car and made sure our stay is as comfortable as possible. Then we had the chance to meet Diana such a nice person with a friendly smile she made us feel welcomed and as if we knew her for our entire life. Picking the right staff at the front desk is key in the hospitality business since they are the face of the business. Thanks to Kenzo and Diana without a doubt I would recommend this hotel. I would like to take a moment and acknowledge the crew who organized our room and ensured our room is tidy. Thanks for the everything. Joe & Dolly
Stayed 3 nights in Sep 2025

10/10 Excellent

Antoniette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and in a great location, it had a lovely vibe that truely made you feel you were in France. The staff were accommodating in evey way and the breakfast was vey good. A very enjoyable stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

gareth

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Daphne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was small and falsely advertised on Expedia. Far too expensive for this small room. Bathroom door right off bedside was frosted glass sliding.. making privacy impossible, especially at night to switch on light. Fridge in room was broken and dirty inside. Would not recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stefon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Spacious room with everything we needed.
Stayed 1 night in Sep 2025

10/10 Excellent

philip

Stayed 1 night in Sep 2025

10/10 Excellent

Amber

Stayed 2 nights in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location….fantastic staff! Our room was spacious and clean. The bed and pillows were so comfy. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with very helpful staff. A little bit tired but warm and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

philip

Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location just off main shopping area. Very clean. A/C in room. Excellent breakfast. Beautiful cocktail bar. Would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Denys

Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option in Bordeaux, location, staff, quality and amazing breakfast, 10 of 10 overall
Stayed 4 nights in Aug 2025

8/10 Good

Harmesh

Traveled with family
Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Maritoni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and Amazing staff!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the proximity to shops, dining, and the friendliness of staff. Quaint and charming, but modernized. Excellent shower! Clean and nice linens. As a minor detail, bring your own hair conditioner, they only offer a body/hair wash.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A highly recommended Hotel

What a charming and elegant hotel. The staff were amazing and assisted with any needs such as taxi scheduling, proving iron board extra water, and overall very welcoming and beautiful personalities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Chai, Las Vegas

Liked: Cleanliness, property conditions & facilities
centrallt located for shopping and dinning.
Stayed 2 nights in Jun 2025