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Hotel Dene & Conference Centre

3.5 star property

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Photo gallery for Hotel Dene & Conference Centre

Terrace/patio
Exterior
Breakfast and dinner served
Reception
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
$118
$108 nightly
$118 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5
  • Place, Casino Dene
    ‪6 min walk‬
  • Place, Cold Lake Energy Centre
    ‪12 min drive‬
  • Place, Cold Lake Marina
    ‪15 min drive‬

Room options

View all photos for Standard King

Standard King | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard King

9.4 out of 10
Exceptional
(39 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite | Pillowtop beds, desk, laptop workspace, blackout drapes

King Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

North America

What's nearby

  • Casino Dene - 6 min walk - 0.4 miles
  • Cold Lake Energy Centre - 12 min drive - 10.6 miles
  • Cold Lake Marina - 15 min drive - 12.8 miles
  • Moose Lake Provincial Park - 33 min drive - 35.3 miles
  • Meadow Lake Provincial Park - 57 min drive - 39.0 miles

Restaurants

  • ‪7-Eleven - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Beantrees Cafe - ‬8 min drive
  • ‪Original Joe's - ‬8 min drive
  • ‪Tim Hortons - ‬7 min drive

About this property

Hotel Dene & Conference Centre

Hotel Dene & Conference Centre offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

Stay in one of 120 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
You can enjoy a meal at BirchBark Bistro serving the guests of Hotel Dene & Conference Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.
BirchBark Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BirchBark Bistro

Things to do

  • 24-hour gym
  • 40 slot machines
  • 5 gaming tables
  • Billiards/pool table
  • Casino (25,000 square feet of space)
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 16 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 26.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 26.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Hotel Dene & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 523 reviews
Rating 8 - Good. 139 out of 523 reviews
Rating 6 - Okay. 29 out of 523 reviews
Rating 4 - Poor. 20 out of 523 reviews
Rating 2 - Terrible. 22 out of 523 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

LISA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, coffee maker and tv didn't work but no big deal for me
Stayed 2 nights in Sep 2025

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the one night we stayed. It was clean, smelled great. Only thing is missing a few things in the room like lotion & tissue.
Stayed 1 night in Sep 2025

10/10 Excellent

Carrie, Fort St. John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and greeted you with a smile. The hotel was clean and the rooms were great. I was a little disappointed that the pool and hot tub were not available. Overall it was a great place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jocelyne

Liked: Cleanliness
Room clean, comfy bed
Stayed 1 night in Sep 2025

10/10 Excellent

M VASQUEZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience ! Amazing stuff
Stayed 3 nights in Aug 2025

10/10 Excellent

Debra, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is always delicious
Stayed 2 nights in Aug 2025

10/10 Excellent

florentina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was surprised, when my husband and I entered the room smells so good, it was very beautiful, the ambiance of the room is so loving, feeling so lovely. I would love to comeback most definitely. The front desk samira is pretty, lovely and very nice and accommodating. Food was great, fruits are fresh, coffee is hot and fresh too. The hotel location is amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, beautiful room, free breakfast nice.
Stayed 1 night in Aug 2025

6/10 Okay

sarah

Liked: Staff & service
I stayed with my children, unfortunately the pool was under renovations, no child friendly place to eat, no microwave in our room, what looked like puke on the bottom of the bed frame, and if you want to have a bath and a shower at the same time? No problem because the tub backs up!
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Amenities
Very nice, clean and very spacious. Frost desk was very accommodating. Be back and highly recommended for a friend.
Stayed 1 night in Aug 2025

8/10 Good

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 8 nights in Jul 2025

8/10 Good

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly people guess,employees
Stayed 9 nights in Jul 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Great everytime
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes close to the casino
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night stay

It was an amazing hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Great place to stay
Stayed 1 night in Aug 2025

8/10 Good

duncan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

lhea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Christian

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service
Says pool and hot tub but not in working order
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Stayed 2 nights in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Great hotel and casino. Only one complaint was there was no cold water in the room, only hot water.
Stayed 1 night in Aug 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025