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Mercure bh Retiro

4.0 star property

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Reception
Standard Room | Minibar, in-room safe, desk, free WiFi
Reception
Front of property
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk
$90
$90 nightly
$90 total
Feb 21 - Feb 22

Explore the area

View in a map
Calle 80 N. 10 -11, Bogotá
  • Place, Andino Shopping Center
    ‪3 min walk‬
  • Place, El Retiro Shopping Centre
    ‪3 min walk‬
  • Place, 93 Park
    ‪5 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, free WiFi

Standard Room

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Bogotá

Located in Bogotá (Zona Rosa), Mercure bh Retiro is within a 5-minute walk of Andino Shopping Center and within a 5-minute drive of 93 Park. .This hotel is 3.3 mi (5.3 km) from Movistar Arena and 3.6 mi (5.8 km) from Estadio Nemesio Camacho.

What's nearby

  • Andino Shopping Center - 3 min walk - 0.2 miles
  • El Retiro Shopping Centre - 3 min walk - 0.2 miles
  • Atlantis Plaza Shopping Mall - 3 min walk - 0.2 miles
  • Clínica del Country - 8 min walk - 0.5 miles
  • 93 Park - 5 min drive - 1.2 miles

Getting around

  • Estación Usaquén Station - 13 min drive
  • La Sabana de Bogotá Station - 27 min drive
  • El Dorado Intl. Airport (BOG) - 37 min drive

Restaurants

  • ‪Pizzardi Artigianale - ‬3 min walk
  • ‪The Wine Store - ‬3 min walk
  • ‪chin chin - ‬1 min walk
  • ‪La Biferia Steak House - ‬2 min walk
  • ‪Fulanitos - ‬2 min walk

About this property

Mercure bh Retiro

Hotel in Bogotá, 5-minute walk to Andino Shopping Center
Mercure bh Retiro offers 53 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include rainfall showerheads and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 53 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Continental breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá

Mercure bh Retiro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 277 reviews
Rating 8 - Good. 71 out of 277 reviews
Rating 6 - Okay. 16 out of 277 reviews
Rating 4 - Poor. 3 out of 277 reviews
Rating 2 - Terrible. 11 out of 277 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Saravanabavan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Oct 2025

10/10 Excellent

Carmen

Stayed 3 nights in Oct 2025

10/10 Excellent

Adelaida

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

CARLOS

Stayed 3 nights in Aug 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
ss
Stayed 2 nights in Apr 2025

10/10 Excellent

jordy justice

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 7 nights in Jul 2025

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Staff & service
Did not let you know about tax refund for tourists? Overcharge for essentials such toothpaste or toothbrush.
Stayed 1 night in Jul 2025

6/10 Okay

Geronimo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I specifically paid and requested a twin room with 2 beds. I was charged for a two bed room. I got something else, and was charged additional for the room I had already paid for.
Stayed 2 nights in Aug 2025

10/10 Excellent

Santiago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy
Stayed 2 nights in Jul 2025

10/10 Excellent

Santiago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es BUENÍSIMO
Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay especially for the price.
Stayed 3 nights in Jul 2025

10/10 Excellent

Haydeé

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble lugar para quedarse por negocios

Me gustó mucho lo amable que eran, desde el personal de lobby hasta el de limpieza, el de cocina. Todo muy ordenado, ecológico y limpio. Excelente ubicación y con lo necesario para una estadía de 1 semana como la mia.
Stayed 7 nights in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

DELANDA

Stayed 1 night in Jul 2025

8/10 Good

Carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Jose, Arraijan

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its always a peaceful and pleasant place to stay for a quick weekend break
Stayed 3 nights in Jul 2025

10/10 Excellent

pablo

Stayed 4 nights in May 2025

2/10 Terrible

Dominic

Great stay !
Stayed 16 nights in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Location is safe and secure ! Great staff ! Will stay again !
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, amenities
Very nice hotel. Convenient location. Would be nice if they had air conditioning. But at least the provided a fan
Stayed 3 nights in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Estela

Liked: Cleanliness, amenities, property conditions & facilities
Centric location close to shopping malls and clubs. Perfectly quiet during the night.
Stayed 5 nights in May 2025

10/10 Excellent

Lana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, good breakfast, quiet rooms, good internet. Very friendly staff who provided us with iron and hair dryer very quickly upon request. The room and toilet are not too big but you have everything you need, like big bed, coffee machine and bar in the room, wardrobe, cloth hangers and drawers. It was very pleasant stay.
Stayed 3 nights in May 2025

10/10 Excellent

Miss Helen

Stayed 6 nights in Apr 2025

8/10 Good

Leivin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice location

Very nice location
Stayed 2 nights in Apr 2025