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Hotel Zensual

2.5 star property

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Photo gallery for Hotel Zensual

Classic Room, 1 Queen Bed | Free WiFi, bed sheets
Reception
Exterior
Private spa tub
Hallway

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
14-75 Av José Celestino Mutis, Bogotá, Bogotá, 111221
  • Place, Lourdes Square
    ‪2 min walk‬
  • Place, Movistar Arena
    ‪16 min walk‬
  • Place, Estadio Nemesio Camacho
    ‪5 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Free WiFi, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room

Romantic Double Room | Free WiFi, bed sheets

Romantic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Room, 1 Queen Bed

Design Room, 1 Queen Bed | Free WiFi, bed sheets

Design Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Room, 1 Queen Bed

Private spa tub

Design Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Bogotá

With a stay at Hotel Zensual in Bogotá (Teusaquillo), you'll be within a 5-minute drive of Estadio Nemesio Camacho and Movistar Arena. .This spa hotel is 2.5 mi (4 km) from Andino Shopping Center and 3.4 mi (5.4 km) from 93 Park.

What's nearby

  • Lourdes Square - 2 min walk - 0.1 miles
  • Galerias - 11 min walk - 0.6 miles
  • Movistar Arena - 16 min walk - 0.9 miles
  • Estadio Nemesio Camacho - 5 min drive - 1.4 miles
  • Andino Shopping Center - 8 min drive - 1.6 miles

Getting around

  • Estación Usaquén Station - 15 min drive
  • La Sabana de Bogotá Station - 20 min drive
  • El Dorado Intl. Airport (BOG) - 28 min drive

Restaurants

  • ‪Kinder - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪O.d.e.m. Bogotá - ‬2 min walk
  • ‪Dark Club - ‬4 min walk
  • ‪Restaurante Navarra - ‬3 min walk

About this property

Hotel Zensual

Hotel Zensual offers 26 accommodations with indoor private hot tubs and fireplaces. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with jetted bathtubs and hydromassage showerheads. This Bogotá hotel provides complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Treat yourself to a stay in one of the 26 guestrooms, featuring fireplaces and indoor private hot tubs. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and concierge services.
Take advantage of the hotel's 24-hour room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Limited parking is available onsite.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 9 spaces per unit)

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Fireplace
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 110509

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Zensual Hotel
Hotel Zensual Bogotá
Hotel Zensual Hotel Bogotá

Hotel Zensual Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

5.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Very different style and interesting furniture
Stayed 2 nights in Jul 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, the room is better but the area where the hotel is located is not the best
Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is not a property for an overnight stay. It is not as represented - it's quite clearly (once you arrive there) a motel that typically "rents by the hour." The area around is not ideal with few dining options. We booked another hotel and left.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
the STAFF was excellent, Nestor was awesome as were the desk personnel. I was going to send a email about this next comment thru an email, but will do it here also. Its was very sad to see a very short hair, light brown and gray man, he seemed to be a manager or owner of the hotel really treat the staff poorly. 2 days he was very abrupt with many of the staff. They ALL did a wonderful job and I would like you to tell them ALL including Nestor. I run a 300 employee company and would never allow a manager to treat the employees this way, espescially in front on the Guests. I can elaborate more if youd like But the Hotel was very nice.
Stayed 5 nights in Dec 2024

8/10 Good

Jairzinho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in several hotels during this recent vacation. But the staff of this hotel was exceptional nice and friendly above all others. Very kindly with all attention focused on your commodity. The only less convenient part was that the room aren't enough soundproof. This was a little bit disturbent.
Stayed 5 nights in Sep 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what it claims to be .. changed my room when i got there , without even being notified. No eleveator ..3 floor walk up to some of the rooms. Its a freshly painted motel
Stayed 1 night in Aug 2024

6/10 Okay

Sol

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ramon

Stayed 2 nights in Aug 2024