Located in Boca del Río (Mocambo), Collection O Hotel Mocambo, Boca del Río is within a 10-minute walk of Mocambo Beach and Andamar Lifestyle Center. .This hotel is 0.4 mi (0.7 km) from Plaza Las Americas Shopping Mall and 0.8 mi (1.3 km) from World Trade Center Veracruz.
What's nearby
Plaza Vela - 1 min walk - 0.1 miles
Mocambo Beach - 7 min walk - 0.4 miles
Plaza Las Americas Shopping Mall - 7 min walk - 0.4 miles
World Trade Center Veracruz - 8 min walk - 0.5 miles
Andamar Lifestyle Center - 8 min walk - 0.5 miles
Getting around
General Heriberto Jara Intl. Airport (VER) - 21 min drive
Restaurants
El Café Palacio by Bola de Oro - 6 min walk
Davy John's Café - 8 min walk
La Parroquia de Veracruz - 8 min walk
Carl's Jr. - 8 min walk
Sushi Itto - 8 min walk
About this property
Collection O Hotel Mocambo, Boca del Río
Collection O Hotel Mocambo, Boca del Río offers 70 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
2 outdoor swimming pools and 2 indoor swimming pools are on site. Other recreational amenities include a children's pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 70 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.
Pamper yourself with onsite massages or take in the view from a terrace and a garden.
At Collection O Hotel Mocambo, Boca del Río, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Collection O Hotel Mocambo, Boca del Río has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Free self parking on site
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 230 for adults and MXN 170 for children
A restaurant
Things to do
2 indoor pools
2 outdoor pools
Children's pool
Family friendly
2 indoor pools
2 outdoor pools
Children's pool
Conveniences
24-hour front desk
Outdoors
Garden
Pool loungers
Terrace
Spa
Massage
Spa services
Accessibility
No elevator
More
2 floors
Built in 1935
Colonial architecture
Smoking not allowed
Room amenities
Bedroom
Bed sheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Cable/satellite channels
More
Connecting rooms available
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 230 for adults and MXN 170 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Mocambo
Hotel Mocambo Veracruz
Mocambo Veracruz
Hotel Mocambo Veracruz/Boca Del Rio, Mexico
Mocambo Hotel Boca Del Rio
Hotel Mocambo Veracruz Boca del Rio
Mocambo Veracruz Boca del Rio
Collection O Hotel Mocambo, Boca del Río Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property is very big! I like the layout of the old hotel, It has beautiful character. The rooms are very big and clean. AC worked well, shower was working very well. The pools were warm and clean. However, the person working in the pool area is hard to get for towels or beverages. They really need 2 people at all times.
The beds are just ok for comfort and sadly the pillows are absolutely horrible. My husband, daughter and I woke up complaining of the smell and hard pillows. Our necks were sore. Other than that, we have no complaints. Change the pillows to be more user friendly on the body and this would be a five star rating.
Tonja
Stayed 1 night in Jul 2026
Verified review
6/10 Okay
Andrew
Dec 13, 2025
Liked: Staff & service
A grand property with great history in Veracruz. The property is in great need of renovations as there are some sections of the hotel and rooms that are worn down. Bed sheets, linens are rather worn as well. Courteous staff. Hopefully, the hotel can be restored to its former glory.
Most of the staff was very friendly. It is a beautiful looking hotel, but it is older and needs a little bit of work. There are also a ton of stairs. Everywhere. The outdoor pool is huge, great for swimming laps. They’re actually two indoor and two outdoor pools. It is walkable to a large modern mall.
Debbie
Stayed 2 nights in Nov 2025
Verified review
8/10 Good
Rosana
May 20, 2025
Liked: Staff & service, amenities
A pleasant weekend stay. The air conditioner could of cooled off the room faster but it needed time. Spacious rooms. No safety box. Loved the pools and views..
Absolute have to avoid if you have any kind of mobility limitation, olders adults and childrens. Property have zillions stairs to move any place throughout the building. The only one floor elevator from the entrance to lobby DO NO HAVE INTERIOR DOORS!! AND EXTERIOR DOORS CAN BE OPEN ANY TIME THE ELEVATOR IS NOT IN THE FLOOR!!
NOTE: Otherwise the property is a historic unique place whit lovely architecture design.
I believe this hotel had his glorious days back in the 50’s , far from today conditions, even that the administration is remodeling room by room , it’s still far from modern days, WIFI sucks, the mattress are solid rocks…. Other than that I would recommend to stay in another hotel if you really want comfort, I found really rude to charge in advance when you do check in……. In this case you will pay what you get….. I definitely don’t recommend it.
Estancia tranquila, habitación limpia y albercas en buen estado y suficientes para una buena estancia.
Ruben
Stayed 1 night in Jul 2026
Verified review
8/10 Good
Alberto
Aug 1, 2026
Liked: Cleanliness, staff & service, amenities
la base de la cama es de madera y rechinaba mucho al acostarse y moberse
Alberto
Stayed 2 nights in Jul 2026
Verified review
2/10 Terrible
CARLOS
Jul 31, 2026
No me gustó el trato de Expedia. La habitación fue muy cara y no obstante ello, Expedia no me permitió ni cancelar ni mover las fechas de reservación. El seguro de cancelación es una burla y un abuso. NO CONTRATEN CON EXPEDIA.
Hotel viejo, no hay Spa, no hay wifi en la habitación, no se puede ingresar alimentos. No vale el precio. Mala atención. Pude encontrar algo mejor por el precio que pagué
Ariel Moshia
Stayed 3 nights in Jul 2026
Verified review
8/10 Good
Eileen Alejandra
Jul 27, 2026
Liked: Staff & service, amenities
Lindo hotel para fin de semana, gran ubicación y amenidades completas