While the staff, were friendly and helpful, our stay was disappointing.
The hallway and our room had a strong, unpleasant odor, smelling like drains. When we brought this up, they informed us they were dealing with an ongoing issue. It's unacceptable that they would rent out rooms in an area with a known stench. They should have closed off that section of the hotel rather than charging guests for an uncomfortable experience.
On top of the smell, the room was not clean. We found at least 6 spiders and several spiderwebs, which showed a clear lack of attention to detail and thorough cleaning.
Ultimately, the kindness of the staff couldn't overcome the hotel's decision to rent out a room with a known odour problem. I cannot recommend staying here until these issues are properly addressed.