Front desk guy was not at all friendly. He verged on being ignorant. He snapped yes/no answers when I asked questions. He didn't smile once. I had included instructions in my booking that were not even considered. The air conditioning ran all night but didn't cool off the room. The breakfast was good - waffles, sausage rounds, egg rounds, cold/hot cereal, breads, juices, yogurt, good coffee; but no fruit. Beds were comfortable.