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Sercotel Ayala Bilbao

Property class: 4

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Photo gallery for Sercotel Ayala Bilbao

A hotel named 'Sercotel Ayala' with a modern interior visible through the glass facade, including seating areas and a reception desk.
A modern interior with a staircase, dining area, and a view of the kitchen.
A hotel lobby with a sofa, armchair, coffee table, bookshelf, and a large sign reading 'Sercotel hotels'.
A modern interior with a reception desk, seating area, and bookshelves.
A modern living room with a fireplace, a blue armchair, and a bookshelf filled with books and decorative items.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
The current price is $127
$116 nightly
$127 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
Canciller Ayala, Bilbao, 48008
  • Place, Plaza Moyua
    ‪6 min walk‬
  • Place, Plaza Nueva
    ‪8 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪11 min walk‬
  • Airport, Bilbao (BIO)
    ‪16 min drive‬

Room options

View all photos for Basic Room

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a bathroom with a toilet and sink.

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room

A modern hotel room with a bed, bedside tables, a desk, and a chair.

Classic Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

A modern hotel room with a bed, bedside table, and a large mirror reflecting the room.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

A modern hotel room with a large bed, a bench, a desk, and a mirror.

Classic Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for CLASSIC DOBLE

Down comforters, minibar, in-room safe, desk

CLASSIC DOBLE

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE CLASSIC

  • Sleeps 4
  • Free WiFi

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4
  • Free WiFi

Similar properties

Superior Double Room | Minibar, in-room safe, desk, blackout drapes
Hotel Sercotel Coliseo
Bilbao City Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,002 reviews
$130 nightly
The price is $143
Aug 30 - Aug 31
Total with taxes and fees
Hotel Sercotel Coliseo

About the neighborhood

Bilbao

With a stay at Sercotel Ayala Bilbao, you'll be centrally located in Bilbao, a 3-minute drive from Guggenheim Museum Bilbao and 6 minutes from San Mames Stadium. .This hotel is 12.4 mi (20 km) from Port of Bilbao and 0.1 mi (0.1 km) from Ensanche.

What's nearby

  • Gran Casino Bilbao - 2 min walk - 0.1 miles
  • Plaza Moyua - 6 min walk - 0.4 miles
  • Plaza Nueva - 8 min walk - 0.5 miles
  • Santiago Cathedral - 9 min walk - 0.5 miles
  • Guggenheim Museum Bilbao - 11 min walk - 0.6 miles

Getting around

  • Bilbao-Abando Station - 3 min walk
  • Abando Station - 3 min walk
  • Bilbao Airport (BIO) - 20 min drive

Restaurants

  • ‪Café Iruña - ‬4 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪Antigua Cigarreria - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪NKO Eneko - ‬5 min walk

About this property

Sercotel Ayala Bilbao

Sercotel Ayala Bilbao offers 61 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 50-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 61 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance. This hotel also features a reception hall and a vending machine.
Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 per person

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Built in 2019
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Parking height restrictions apply

Property is also known as

Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao

Sercotel Ayala Bilbao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 402 out of 603 reviews
Rating 8 - Good. 161 out of 603 reviews
Rating 6 - Okay. 32 out of 603 reviews
Rating 4 - Poor. 5 out of 603 reviews
Rating 2 - Terrible. 3 out of 603 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good hotel for budget to mid range
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Natalio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, nice rooms and great staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Indika Upendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff is super nice
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and perfect location. The staff were very helpful, and the room was comfortable and very clean. Definitely recommended. I’ll stay here again on future trips to Bilbao.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Clean modern hotel with a great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just ok.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy check-in and welcoming staff. Nice touches in room (shower cap, extra toothbrushes, tissue pack). Beds were comfy and overall we slept very well at this hotel.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Shaun Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were helpful, room was clean. Good facilities. Convenient for central Bilbao. Breakfast a little underwhelming.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

rogelio

Liked: Cleanliness, amenities, property conditions & facilities
Location staff and room were great .
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating and helpful comfortable bed and good location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Fidel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good breakfast, perfect location
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Our third stay. I always ask for the same room and they always deliver. Great sleep. Great staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Great beds Clean hotel
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Niamh

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, very clean. Location is perfect for getting around Bilbao.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for us and walkable to most places. Transportation was available to the best sites like museums so close to the train station, subway and buses. Breakfast was a zoo though. Too many people in too small a space. Rooms were small for my liking but we spent little time in it. No views in this busy part of the city to talk to.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location and room. Really enjoyed our stay!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally Located, friendly staff, the breakfast had a variety of options. Great dinner options in the área.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Antone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and great staff.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the money
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Antone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.............................
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very near rail station and old town. The breakfast was very good for 11 euro's
Stayed 1 night in Oct 2025