See all properties

Sercotel Ayala Bilbao

4.0 star property

Choose dates to view prices

Photo gallery for Sercotel Ayala Bilbao

A modern bathroom with a round mirror, a glass shower enclosure, and a white sink with toiletries.
A set of toiletries in a transparent plastic case with text labels in English and Spanish.
Classic Double Room | Down comforters, minibar, in-room safe, individually decorated
Front of property
Down comforters, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
The current price is $120
$109 nightly
$120 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
Canciller Ayala, Bilbao, 48008
  • Place, Plaza Moyua
    ‪6 min walk‬
  • Place, Plaza Nueva
    ‪8 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪11 min walk‬
  • Airport, Bilbao (BIO)
    ‪15 min drive‬

Room options

View all photos for Basic Room

Interior

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Down comforters, minibar, in-room safe, individually decorated

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

Down comforters, minibar, in-room safe, individually decorated

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | Down comforters, minibar, in-room safe, individually decorated

Classic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Superior Double Room | Minibar, in-room safe, desk, blackout drapes
Hotel Sercotel Coliseo
Bilbao City Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,002 reviews
$109 nightly
The price is $120
Jun 28 - Jun 29
Total with taxes and fees
Hotel Sercotel Coliseo

About the neighborhood

Bilbao

With a stay at Sercotel Ayala Bilbao, you'll be centrally located in Bilbao, a 3-minute drive from Guggenheim Museum Bilbao and 6 minutes from San Mames Stadium. .This hotel is 12.4 mi (20 km) from Port of Bilbao and 0.1 mi (0.1 km) from Ensanche.

What's nearby

  • Ensanche - 1 min walk - 0.0 miles
  • Gran Casino Bilbao - 2 min walk - 0.1 miles
  • Plaza Moyua - 6 min walk - 0.4 miles
  • Plaza Nueva - 8 min walk - 0.5 miles
  • Guggenheim Museum Bilbao - 11 min walk - 0.6 miles

Getting around

  • Bilbao-Abando Station - 3 min walk
  • Abando Station - 3 min walk
  • Bilbao Airport (BIO) - 20 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪NKO Eneko - ‬5 min walk
  • ‪Mo'r O'rless - ‬5 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Bar Artajo - ‬3 min walk

About this property

Sercotel Ayala Bilbao

Sercotel Ayala Bilbao offers 61 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 50-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 61 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance. This hotel also features a reception hall and a vending machine.
Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 per person

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Built in 2019
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Parking height restrictions apply

Property is also known as

Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao

Sercotel Ayala Bilbao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 385 out of 576 reviews
Rating 8 - Good. 153 out of 576 reviews
Rating 6 - Okay. 30 out of 576 reviews
Rating 4 - Poor. 5 out of 576 reviews
Rating 2 - Terrible. 3 out of 576 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Clean modern hotel with a great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

rogelio

Liked: Cleanliness, amenities, property conditions & facilities
Location staff and room were great .
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Our third stay. I always ask for the same room and they always deliver. Great sleep. Great staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating and helpful comfortable bed and good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Fidel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good breakfast, perfect location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Niamh

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, very clean. Location is perfect for getting around Bilbao.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally Located, friendly staff, the breakfast had a variety of options. Great dinner options in the área.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Great beds Clean hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location and room. Really enjoyed our stay!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the money
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Antone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and great staff.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Mark A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location for exploring the city either by foot or public transportation. The room was comfortable and met our needs.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very near rail station and old town. The breakfast was very good for 11 euro's
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gurinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Antone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C was fine as well the breakfast
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel. Walkable to main areas. Nice and clean room.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine place to stay near train station and in the heart of the city.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Niamh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located near the main shopping district and in walking distance of the main attractions of the city. Our room was modern and clean.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful helpful staff

Very helpful friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay - great location and the hotel had everything we needed, it was clean and well maintained!
Stayed 2 nights in May 2024