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Get an overview of this hotel
Adults-only hotel with 24-hour front desk connected to a shopping center in Bilbao

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Smoke-free property
24-hour front desk

A stay at Sercotel Ayala Bilbao places you in the heart of Bilbao, within a 15-minute walk of Guggenheim Museum Bilbao and Bay of Biscay. This upscale hotel is 1.5 mi (2.3 km) from San Mames Stadium and 12.3 mi (19.8 km) from Port of Bilbao.

Make yourself at home in one of the 61 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features tour/ticket assistance and a reception hall.

Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Languages Spoken

  • English

Show all languages

Sercotel Ayala Bilbao

Canciller Ayala, Bilbao, 48008

Hotel Amenities

Hotel Amenities

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of a meeting room and coworking spaces. This business-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance.

Sercotel Ayala Bilbao is a smoke-free property.

  • Library
  • Coworking spaces
  • 24-hour front desk
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2019
  • Free WiFi
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Distance from property (ft) 492
  • Number of meeting rooms - 1
  • Luggage storage
  • Wheelchair accessible – no
  • Distance from property (meters) 150
  • Offsite parking discounted rates available
  • Lot hours - 24 hours
  • Breakfast available (surcharge)
  • Shared microwave
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 61
  • Television in common areas
  • No accessible shuttle
  • Multilingual staff
  • Fireplace in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Offsite parking discounted rates available

Room Amenities

Sercotel Ayala Bilbao offers 61 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Bidet
  • Blackout drapes/curtains
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • TV size: 50
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Low-height desk
  • Wheelchair-width doorways
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 3
  • Desk chair

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

Check-in time starts at 2:30 PM

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Pet Policy

  • Pets allowed for an extra charge of EUR 20 per pet, per day
  • Dogs and cats only
  • 1 total (up to 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and cash.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Commonly-touched surfaces are not cleaned with disinfectant

Caters to adults only

Property is not cleaned with disinfectant

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

No elevators

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Minimum guest age is 18

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Nearby parking fee: EUR 18.7 per day(492 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sercotel Ayala Bilbao Hotel
  • Sercotel Ayala Bilbao Bilbao
  • Sercotel Ayala Bilbao Hotel Bilbao

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Parking height restrictions apply.

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