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Occidental Bilbao

Property class: 4

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Photo gallery for Occidental Bilbao

A modern lounge area with a fireplace, comfortable seating, and a large window offering a view of the outdoors.
A modern hotel with a swimming pool, multiple floors, and a well-lit exterior.
A modern lobby with seating areas, a fireplace, and a large window offering a view of greenery.
A modern indoor swimming pool with multiple lanes, a seating area, and a 'Metropolitan' sign on the wall.
A modern lobby with a black sofa, yellow and green cushions, a fireplace, and a wooden ceiling.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $144
$131 nightly
$144 total
Total with taxes and fees
Oct 18 - Oct 19

Explore the area

View in a map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006
  • Place, Plaza Nueva
    ‪12 min walk‬
  • Place, Ribera Market
    ‪12 min walk‬
  • Place, Santiago Cathedral
    ‪14 min walk‬
  • Airport, Bilbao (BIO)
    ‪14 min drive‬

Room options

View all photos for Superior Room With Extra Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room With Extra Bed

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

A modern hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Family Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2x2 Family Plan)

A hotel room with two beds, a desk, and a chair.

Family Room (2x2 Family Plan)

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (with extra bed)

A modern hotel room with a large bed, a desk with a chair, and a view of the outdoors.

Superior Room (with extra bed)

7.6 out of 10
Good
(7 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

A modern hotel room with a large bed, a desk with a laptop, a chair, and a TV mounted on the wall.

Superior Room

9.2 out of 10
Wonderful
(46 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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$96 nightly
The price is $105
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Total with taxes and fees
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About the neighborhood

Bilbao

With a stay at Occidental Bilbao in Bilbao (Begoña), you'll be within a 10-minute drive of Guggenheim Museum Bilbao and Etxebarria Park. .This spa hotel is 14.8 mi (23.8 km) from Port of Bilbao and 0.6 mi (1 km) from Basilica of Begona.

What's nearby

  • Plaza Miguel de Unamuno - 9 min walk - 0.5 miles
  • Museum of Archaeology Bizkaya - 9 min walk - 0.5 miles
  • Plaza Nueva - 12 min walk - 0.6 miles
  • Ribera Market - 12 min walk - 0.7 miles
  • Santiago Cathedral - 14 min walk - 0.8 miles

Getting around

  • Bilbao Miribilla Station - 5 min drive
  • Santutxu Station - 6 min walk
  • Bilbao Airport (BIO) - 15 min drive

Restaurants

  • ‪Las Ruedas - ‬10 min walk
  • ‪Asador Gozo Gozo - ‬7 min walk
  • ‪Bar Zabalbide - ‬4 min walk
  • ‪New Hamilton - ‬8 min walk
  • ‪La Casa Del Yogur - ‬8 min walk

About this property

Occidental Bilbao

Occidental Bilbao offers 200 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 200 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at The Kitchen or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bilbao? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
The Kitchen - This restaurant specializes in Mediterranean cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,119 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 15 to August 22:
  • Spa
The property will be renovating from August 24 2026 to August 30 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 22 per day
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Access to the spa and gym facilities is limited to once per day per person.
Property Registration Number B07548696

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Occidental Bilbao Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 823 reviews
Rating 8 - Good. 284 out of 823 reviews
Rating 6 - Okay. 83 out of 823 reviews
Rating 4 - Poor. 24 out of 823 reviews
Rating 2 - Terrible. 17 out of 823 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location. Excellent breakfast and the bar is very good and good value
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room Great service relaxed hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very friendly staff and great restaurant!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Matthew Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Nice staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities
Great location within 15 min walking distance to old town to enjoy pintxos and bars. Helpful staff. Great breakfast buffet from classic eggs and bacon to local Jamon and pastries. Good access to the airport and local highways.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Friendly staff in reception,bar and restaurant. Food was delicious. Great location for metro
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a weekend break. Close to the old town.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful arranging taxis and suggestions for the trip to Bilbao. Breakfast was plentiful and fresh We enjoyed swimming in the clean pool with a lifeguard and outside showers and toilets available.Room was clean and serviced daily
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nick

Great breakfast, comfortable beds, clean rooms.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
Hotel was fine except the food and beverage service was very limited.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. The hotel was clean, very comfortable and plenty of space to relax. The location is about a 15 minute walk to the old town centre. An uphill trek back but if you are not fully abled , a taxi is only 5 or 6 Euros.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff really helpful for everything. Very nice hotel with good spacious rooms. Location is good, especially for an easy airport transfer, however for tourist things given the up / down of Bilbao levels, its very hilly, its best to use the metro, which is 2 min walk from the hotel. Lovely city, very friendly and has easy access to beaches via metro line. Recommend Sopela beach for Atlantic.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Lenar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you go to Bilbao, this is the Hotel to stay. Is Not extremely expensive, but is spectacular in any other ways. Staff is super, everything is very clean all the time and the restaurant is top notch. We came in a group of 5 and had a great time here. Very close to the Old Town center (about 20 minutes walking) Overall, great place to stay.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception and lounge area . Lovely pool and solarium area. Close to Metro to downtown . Good breakfast. Rooms had great modern bathrooms but were a little bijou for two adults and one child . Lack of storage space was an issue too .
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Rukhsar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great proximity to the city centre
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Keren

Liked: Cleanliness, staff & service
Great breakfast. Location is not great androoms on lowe floors are a little depressing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marta

Liked: Cleanliness, staff & service
The staff was wonderful… give them a good raise. The proximity of the cathedral, Nuestra Señora de Begoña, was an added attraction since it was originally named the Cathedral of Santiago (St. James) and the old “Camino” in the 1500’s.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michel Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

MICHELE MANSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we had to pay for the spa /gym it was a fantastic hydro pool /swimming area Unfortunately the hot breakfast was always cold or like warm all three days Staff were wonderful throughout the hotel
Stayed 3 nights in May 2026
Verified review

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost the staff are this hotels best asset. Arriving after a very early flight we did not expect to be allocated a room especially with our experience’s at home in the U.K. However, much to our surprise , we were found a room and checked in. The reception staff were very friendly and helpful. Bar and restaurant staff were excellent. My only criticism would be that on occasions the room had still not been cleaned late in the afternoon.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Gilda

Liked: Cleanliness
Very good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Bilbao

A lovely hotel and well located for the city. A very comfortable bed and an amazing breakfast.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great pool
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Sian

Room was perfect but would have liked the cups to be replaced when the beds were made.
Stayed 2 nights in Apr 2026