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Hotel Puerta de Bilbao

4.0 star property

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Photo gallery for Hotel Puerta de Bilbao

Exterior
Dining
Seasonal outdoor pool, open 10:30 AM to 8:30 PM, pool umbrellas
Front of property - evening/night
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
$75
$68 nightly
$75 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
Rio Castanos 2, Barakaldo, Vizcaya, 48903
  • Place, Bilbao Exhibition Centre
    ‪11 min walk‬
  • Place, Parque Canino Clara Campoamor - Clara Campoamor Txakurgune
    ‪11 min walk‬
  • Place, Hospital Universitario Cruces
    ‪17 min walk‬
  • Airport, Bilbao (BIO)
    ‪14 min drive‬

Room options

View all photos for Family Suite (Family Junior Suite)

In-room dining

Family Suite (Family Junior Suite)

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room with Parking

View from room

Deluxe Twin Room with Parking

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

9.4 out of 10
Exceptional
(6 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Triple Room

Premium bedding, down comforters, minibar, in-room safe

Triple Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Executive Suite

View from room

Executive Suite

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Family Suite (Family Junior Suite 2+2)

In-room dining

Family Suite (Family Junior Suite 2+2)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Deluxe Queen)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room (Deluxe Queen)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Barakaldo

Located in Barakaldo, Hotel Puerta de Bilbao is in a shopping district, within a 15-minute drive of Plaza Moyua and Vizcaya Bridge. .This hotel is 5.5 mi (8.9 km) from Santiago Cathedral and 6.6 mi (10.6 km) from Guggenheim Museum Bilbao.

What's nearby

  • Bilbao Exhibition Centre - 11 min walk - 0.6 miles
  • Parque Canino Clara Campoamor - Clara Campoamor Txakurgune - 11 min walk - 0.6 miles
  • Hospital Universitario Cruces - 17 min walk - 0.9 miles
  • Estuary of Bilbao - 3 min drive - 1.3 miles
  • Estadio Nuevo Lasesarre - 3 min drive - 1.4 miles

Getting around

  • Barakaldo Lutxana Station - 4 min drive
  • Ansio Station - 15 min walk
  • Bilbao Airport (BIO) - 15 min drive

Restaurants

  • ‪Domino's Pizza - ‬8 min walk
  • ‪Foster's Hollywood - ‬15 min walk
  • ‪Bar Antonio - ‬7 min walk
  • ‪Foodoo - ‬15 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Puerta de Bilbao

Hotel with a seasonal outdoor pool, in the vicinity of Vizcaya Bridge
Hotel Puerta de Bilbao offers 203 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 48-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site.
Make yourself at home in one of the 203 guestrooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Barakaldo? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.
Hotel Puerta de Bilbao has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (EUR 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number No HBI01189

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 21 to September 22
Pool access available from 10:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bilbao Exhibition Center
Novotel Bilbao
Hotel Puerta Bilbao Barakaldo
Novotel Bilbao Exhibition Center Barakaldo
Novotel Bilbao Exhibition Center Hotel
Novotel Bilbao Exhibition Center Hotel Barakaldo
Novotel Exhibition
Barakaldo Novotel
Novotel Barakaldo
Novotel Bilbao Exhibition Hotel Barakaldo
Hotel Puerta Bilbao
Puerta Bilbao Barakaldo
Puerta Bilbao
Hotel Puerta de Bilbao Hotel
Hotel Puerta de Bilbao Barakaldo
Hotel Puerta de Bilbao Hotel Barakaldo

Hotel Puerta de Bilbao Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 422 out of 1000 reviews
Rating 8 - Good. 417 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice on both meal and breakfast menus. Rooms are really large. En suite is amazing. Unfortunate no tea and coffee facilities in room. Brilliant for overnight stay. Would probably be good for longer stays too as the swimming pool looked excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Corinna, Brantford

Stayed 1 night in Jul 2025

10/10 Excellent

Candace

Stayed 2 nights in Jul 2025

10/10 Excellent

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for money

Very nice stay! Great hotel for its price. Kids enjoyed it. It’s a shame you can’t drink/eat anything that isn’t bought in the hotel outside the room, other than that all great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Álvaro

Traveled with family
Liked: Cleanliness
Great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

George, Guaynabo

Stayed 1 night in Jun 2025

10/10 Excellent

Wassim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

ANNELIS

Liked: Cleanliness, staff & service, property conditions & facilities
the property is
Stayed 7 nights in Dec 2024

6/10 Okay

Maria José

Stayed 3 nights in Dec 2024

10/10 Excellent

ANNELIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto excepto que esta muy lejos del servicio de transporte publico
Stayed 3 nights in Dec 2024

10/10 Excellent

Cira

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Dec 2024

10/10 Excellent

Nadav

Stayed 2 nights in Nov 2024

10/10 Excellent

Yen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms were very clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Nell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not enough shampoo , coffee, and cups in the room. The rest was fine 👍
Stayed 3 nights in Aug 2024

10/10 Excellent

Fausto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito y en excelentes condiciones. A pesar de no estar en la ciudad, ofrece fácil movimiento a la misma usando el metro de Bilbao, con la estación situada a menos de 15 minutos caminando. Los alrededores tienen opciones de comida rápida y almacenes, aunque el área residencial cercana es un poco obscura
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Clean Secure parking €15 Extensive maintenance on pool- not open Would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024