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Hotel Ortuella

Property class: 2

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Photo gallery for Hotel Ortuella

A hotel room with a bed, two wall-mounted lamps, a telephone, and a remote control on the nightstand.
A modern building with a reception area, a sign for 'Hotel Portella', and a 'H' symbol indicating a hospital nearby.
A reception area with a red wall, a glass door leading outside, and a painting of a tree on the wall.
A modern building with a reception area, outdoor seating, and a clear view of the sky.
A bar area with a long counter, stools, and various bar equipment.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
The current price is $82
$74 nightly
$82 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
Avenida Bilbao S/n Pol Granada 1, Ortuella, 48530
  • Place, Museo de la Mineria del Pais Vasco
    ‪4 min drive‬
  • Place, Estuary of Bilbao
    ‪7 min drive‬
  • Place, Vizcaya Bridge
    ‪7 min drive‬
  • Airport, Bilbao (BIO)
    ‪26 min drive‬

Room options

View all photos for Twin Room

A hotel room with two beds, a bedside table with a lamp, a vase with branches, and a door with a fire extinguisher.

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A modern building with a reception area, outdoor seating, and a clear view of the sky.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Single Room

A reception area with a red wall, a glass door leading outside, and a painting of a tree on the wall.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, two wall-mounted lamps, a telephone, and a remote control on the nightstand.

Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Double Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Standard

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Double Standard

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Ortuella

With a stay at Hotel Ortuella in Ortuella (Valle de Trápaga), you'll be within a 15-minute drive of Port of Bilbao and San Mames Stadium. .This hotel is 8 mi (12.8 km) from Guggenheim Museum Bilbao and 1.8 mi (2.9 km) from Museo de la Mineria del Pais Vasco.

What's nearby

  • Museo de la Mineria del Pais Vasco - 4 min drive - 1.6 miles
  • Estuary of Bilbao - 7 min drive - 3.7 miles
  • Vizcaya Bridge - 7 min drive - 2.6 miles
  • Bilbao Exhibition Centre - 9 min drive - 4.4 miles
  • Port of Bilbao - 10 min drive - 5.7 miles

Getting around

  • Portugalete Metro Station - 4 min drive
  • Ortuella Urioste Station - 8 min walk
  • Bilbao Airport (BIO) - 20 min drive

Restaurants

  • ‪Boulevard Kafe Antzokia - ‬13 min walk
  • ‪Muleke Pizza - ‬5 min drive
  • ‪Bar Lolo - ‬7 min drive
  • ‪Las Quinielas - ‬18 min walk
  • ‪Kafe Bar Siglo XX - ‬7 min drive

About this property

Hotel Ortuella

Hotel Ortuella offers 20 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a reception hall.
Enjoy a satisfying meal at Restaurante HotelOrtuella serving guests of Hotel Ortuella. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Continental breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Restaurante HotelOrtuella - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 4 to 14 for adults and EUR 4 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante HotelOrtuella

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 10 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 4 to 14 for adults, and EUR 4 to 14 for children
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ortuella
Ortuella
Hotel Ortuella Hotel
Hotel Ortuella Ortuella
Hotel Ortuella Hotel Ortuella

Hotel Ortuella Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 47 out of 105 reviews
Rating 8 - Good. 40 out of 105 reviews
Rating 6 - Okay. 13 out of 105 reviews
Rating 4 - Poor. 2 out of 105 reviews
Rating 2 - Terrible. 3 out of 105 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small garage parking with access to hotel. Room clean ,lovely bed and English tv programs!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Arwel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel convenient for ferry crossing
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly hotel . Clean and convenient
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, friendly staff, free underground parking is a bonus
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Tyron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was comfortable, it was just for overnight. There is not much around by it was perfect for us to stop over.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Lovely clean rooms. Menu del Dia in restaurant was lovely and reasonable.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location on outskirts of Bilbao for overnight stop on way to ferry back to UK
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stopover

We have stayed here before. It is close to The ferry port. It is also close to the railway station for a trip into Bilbao
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

Clean spacious and very comfortable. Will certainly use the hotel again when travelling to Spain. Great value for money
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was clean and well appointed. Staff were very helpful. We booked mainly for its location close to the ferry port. Secure parking was a must for a fully loaded car after a long stay in Spain. The food in the restaurant was basic but very good. Maria who served us was by herself, but did a great job in dealing with a busy restaurant. I would recommend this hotel for the reason we chose it.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Pedro

Liked: Staff & service
Normal
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

David

Very clinical internally no nearby bars - the on site cafe/bar - uncomfortable.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to ,but staff very helpful and happy .parking small underground ,but easy to use .food excellent and reasonable .😎
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Ortuella

The receptionists were helpful and friendly. My room was clean and the bed was comfortable. The bathroom was very clean. It had an easy to use walkin shower. Toiletries were provided. There is a restaurant/cafeteria in the hotel. I only had breakfast which was adequate. .
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with this hotel. The room was clean and nice. It smelled like smoke around reception, which we did not like, but the rest of the hotel was not that way. There was a convenience store and cafeteria nearby which was nice. It was fairly close to the metro stop, which was good as it is pretty far from the center of Bilbao. The parking was also convenient and included, which we appreciated!
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a nice room in good condition. The property was clean and well kept. There’s parking in the basement and surface parking on 2 sides of the building. The hotel has a restaurant which we were unable to use due to closed dates. There are restaurants in the area but parking is at a premium and walking on the road (no sidewalks) is an adventure. Finding an open restaurant with parking was our biggest challenge. The hotel has an attached gas station and convenience store.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tout était parfait sauf les repas. Pas de petit déjeuner le dimanche et rien autour. Le lunch la veille très long ( pour juste une salade) et aucun effort pour communiquer hors espagnol.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me ha gustado mucho sus instalaciones y con parking gratuito. Lo único malo es que es una zona industrial alejada de transporte público y aislado por la noche.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Gert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liegt ganz gut, aber leider war die Klimaanlage defekt
Stayed 1 night in Jun 2025
Verified review

8/10 Good

José Ramón

Liked: Cleanliness, staff & service
Estuvimos en otra ocasión y la habitaqción nos resultó pequeña para tres. En esta ocasión nos dieron una más grande y mejor, creo que era de minusválidos. El baño, la verdad, dejaba un poco que desear, muy estropeado, la ducha rajada, con sólo una mampara corta que se escapaba toda el agua, inodoro muy alto (de minusválidos)...
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin el ruido de los camiones sería un hotel de 10

El hotel está muy bien. Habitación amplia, colchón y almohada cómoda, buena limpieza, un trato muy agradable, tanto en recepción, personal de limpieza y personal del restaurante, pero con un inconveniente: si tu habitación da a la parte de atrás, el dormir algunos días, se hace complicado ya que, la parte de atrás del hotel da al repostaje de combustuble para la gasolinera y se oye un ruido infernal de madrugada, durante dos o tres horas por los camiones cisterna al reportar el carburante.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

José Luis

Liked: Cleanliness, property conditions & facilities, room comfort

Buen sitio

Todo bien
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo pernottato una notte durante il cammino del nord per Santiago. La stanza era molto bella e pulita, silenziosa durante la notte, unica pecca e molto fuori dal percorso quindi bisogna camminare un po’ anche se si prendono i mezzi. A parte questo la consiglio vivamente!
Stayed 1 night in Aug 2024
Verified review

8/10 Good

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Di passaggio in vacanza

Esperienza positiva
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon établissement,avec parking gratuit.Bon petit déjeuner,dommage pas possible de déjeuner le Dimanche
Stayed 2 nights in May 2024