The Burgundy

2.5 star property

Choose dates to view prices

Photo gallery for The Burgundy

Family Loft | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Traditional Cabin | Living area | 25-inch TV with cable channels
Family Loft | Living area | 25-inch TV with cable channels
Studio Suite | Living area | 25-inch TV with cable channels
Family Loft | Living area | 25-inch TV with cable channels

Room options

View all photos for Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Family Cabin, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Double Room

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Loft

Family Loft | Living area | 25-inch TV with cable channels

Family Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Economy Cabin

Economy Cabin | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Economy Cabin

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Cabin

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Economy Cabin

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Studio

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Traditional Cabin

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Traditional Cabin

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Living area | 25-inch TV with cable channels

Traditional Cabin

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Traditional Cabin

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Cabin

Traditional Cabin | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Traditional Cabin

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Traditional Cabin

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Triple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Comfort Suite

Comfort Suite | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About the neighborhood

Big Bear Lake

With a stay at The Burgundy, you'll be centrally located in Big Bear Lake, within a 5-minute drive of The Village and Snow Summit. .This hotel is 0.3 mi (0.5 km) from Pine Knot Park and 0.3 mi (0.5 km) from Meadow Park.

What's nearby

  • Big Bear Lake - 3 min walk - 0.2 miles
  • The Village - 5 min walk - 0.3 miles
  • Meadow Park - 7 min walk - 0.4 miles
  • Big Bear Visitor Center - 8 min walk - 0.5 miles
  • Big Bear Marina - 13 min walk - 0.7 miles

Getting around

  • John Wayne Airport (SNA) - 120 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tropicali - ‬9 min walk
  • ‪Oakside - ‬16 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Grizzly Manor Cafe - ‬4 min walk

About this property

The Burgundy

The Burgundy offers 40 accommodations with coffee/tea makers. Accommodations offer separate sitting areas. Cable television is provided. This Big Bear Lake hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided on a limited basis.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include multilingual staff and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle shuttle
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's games
  • Outdoor pool
  • Pool gate

Conveniences

  • Hair salon
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from March 01 to September 15
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Black Forest Big Bear Lake
Black Forest Lodge & Cabins
Black Forest Lodge & Cabins Big Bear Lake
Black Forest Lodge Cabins Big Bear Lake
Black Forest Lodge Cabins
Black Forest Cabins Big Bear
Black Forest Lodge And Cabins Hotel
Black Forest Lodge And Cabins Big Bear Lake
Black Forest Lodge And Cabins Hotel Big Bear Lake

The Burgundy Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 517 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 73 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Chad

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The hot water in shower was not hot. warm at best. The bed was like a rock. The pillows were very hard and too large. Woke up with sore neck both nights.. We got a room with a fire place. They charged $15 for fire wood. I would think it would be included with a $300 a night room charge.
Stayed 2 nights in Jan 2026

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Not much for breakfast. Package muffin and eggs. No bagel. Nothing hot except coffee and tea.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mindy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony! All staff was so friendly. The room was very spacious and had a jacuzzi too! We loved our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Neftalí

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t eat breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Tericia

Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice very accommodating
Stayed 1 night in Dec 2025

2/10 Terrible

Erryl

Traveled with partner
Disliked: Staff & service
The staff was very rude and when I told him the problem I had he talked over me and raise his voice at me.
Stayed 1 night in Dec 2025

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything good , except for the breakfast very poor , we spect a little better
Stayed 2 nights in Dec 2025

6/10 Okay

Dan

Liked: Staff & service
Stayed 1 night in Dec 2025

8/10 Good

marc

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Bethzaida

Liked: Amenities
Stayed 1 night in Dec 2025

8/10 Good

Christopher

Staff was awesome,
Stayed 2 nights in Dec 2025

2/10 Terrible

Marilyn

Liked: Cleanliness
Disliked: Staff & service, amenities
They checked us in late check in was 3:30 we were checked in at 4:10 after we had called to check on the room, the tv was broken volume did not want to turn down called the front desk twice was placed on hold and never actually had that resolved super annoying. I ended up fixing the tv myself they had placed the Roku stick into the wrong hdmi port so the volume was set had to switch it so that the volume could adjust. Roku volume control broken and somebody kept messing with our tv they would connect wirelessly and switch out of what we were watching. Cabin was nice but the main windows were open and for a cabin in the middle of the facility it was annoying seeing cars drive by, lights shinning through the bed rooms had curtains but the rest of the cabin had decorative curtains that do not close. The hotel itself is under renovation the breakfast was so mediocre coffee and prepackaged goods it was suppose to be set up and open by 8 but at 8 the doors had just opened and the staffer was just setting up. There were only 4 towels in the cabin, the kitchen though it did have pots and pans and dishes no salt and a handful of creamers. For the price you are better off getting a Airbnb in the area the amenities are pretty much the same
Stayed 1 night in Dec 2025

10/10 Excellent

Yuri

Stayed 1 night in Dec 2025

2/10 Terrible

Keith

Traveled with partner, Traveled with pets
Disliked: Amenities, property conditions & facilities
The walls are thin as paper. Staff is never around to help. Ned was broken and the jacuzzi was broken the hot water ran all night and day so the room was hot and steamy it was unbearable. The breakfast was crappy coffee and a bagel with peanut butter.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yuri

Stayed 1 night in Dec 2025

10/10 Excellent

Lauren Nichole

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Besides the rooms were amazing, clean, and functional. what stood out the most was how each of the staff were kind, understanding, accomodating and helpful. They spoke to you like a human and not just another customer. I will always book with them. Love the updates with what they have done so far, can't wait till they are complete.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Vintage look was very nice. Clean easy check in and out.
Stayed 1 night in Dec 2025

8/10 Good

Melissa

Stayed 1 night in Dec 2025

8/10 Good

Delma, Anaheim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonablle
Stayed 1 night in Dec 2025

4/10 Poor

Jessica

Traveled with family
Liked: Cleanliness, staff & service
Sketchy men working at the property hitting on our teen daughters late at night standing in front of their hotel room door. Making comments and making them feel uncomfortable . Our daughters ended up sharing a room with us
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff was great, helpful, and accommodating. Cabins were nice, clean, so cute, and stocked with everything you need. Love it here!
Stayed 1 night in Nov 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff are great
Stayed 1 night in Dec 2025