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 Batam •1 Room
 Batam • 1 Room
Book online or call 1-844-709-7928 Phone Number

Pacific Palace Hotel

3.5 out of 5.0
JL Duyung Sei Jodoh, Batam, Batam Island 1-844-700-1007
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Parking
Wifi
Business
Laundry
Smoke Free
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Room type Options Nightly price Book
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Executive Suite
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Other room types
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Cabin 1 Queen Bed
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Triple
1 Queen Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
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Cabin Twin, 2 Single Beds
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Deluxe King
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Twin, 2 Single Beds
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Get an overview of this hotel
Comfortable spa hotel near Harbour Bay Ferry Terminal

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
Smoke-free property

With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.

Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a nightclub, and a health club. This hotel also features complimentary wireless internet access and concierge services. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.

Languages Spoken

  • English

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Pacific Palace Hotel

JL Duyung Sei Jodoh, Batam, Batam Island 29432

Hotel Amenities

Hotel Amenities

Pacific Palace Hotel features a full-service spa, 2 spa tubs, a health club, and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a nightclub, and spa services. For a surcharge, the property provides a roundtrip airport shuttle and a ferry terminal shuttle. Onsite self parking is complimentary.

Pacific Palace Hotel is a smoke-free property.

  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Number of spa tubs - 2
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Free wired internet
  • Smoke-free property
  • Nightclub
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 2
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 180
  • Airport transportation (surcharge)

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Indonesian
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access. Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Wireless internet access
  • Slippers
  • Free WiFi
  • Electric kettle
  • Towels provided
  • Number of beds 2
  • Bed sheets not available

Where to Eat

Athena Restaurant - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Neptune Lounge - Onsite lobby lounge. Open daily.

Golden Palace - This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adorabella Massage. Services include facials, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Spa tub in spa
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Car recommended

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Hotel Names

  • Hotel Pacific Palace
  • Pacific Palace Hotel Batam
  • Pacific Palace Batam
  • Pacific Palace Hotel
  • Pacific Palace Hotel Batam
  • Pacific Palace Hotel Hotel
  • Pacific Palace Hotel Batam
  • Pacific Palace Hotel Hotel Batam

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A car is recommended for transportation to and from this property.

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