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Grand Mercure Batam Centre

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Photo gallery for Grand Mercure Batam Centre

A modern hotel with a rooftop infinity pool, outdoor seating, and a view of the city skyline.
Property video
A modern hotel with a prominent 'Grand Mercure' sign, featuring a multi-story structure with a glass facade and a rooftop terrace.
A gym with cardio machines, weightlifting equipment, and large windows offering a view of the outdoors.
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $92
$84 nightly
$92 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461
  • Place, Mega Mall
    ‪4 min drive‬
  • Place, Batam Centre
    ‪5 min drive‬
  • Place, Batam Center Shopping Area
    ‪5 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, City View

A hotel room with a bed, a desk with a coffee maker, a TV, a window with a view, and a small table with a plant.

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 320 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a bed, a TV, a coffee machine, a table, and a view of a cityscape.

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Superior Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 427 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Double Bed, City View

A modern hotel room with a large bed, a small round table, a chair, and a view of the city through large windows.

Deluxe Suite, 1 Double Bed, City View

  • City view
  • 689 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Spa
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4.7 out of 5, Exceptional, 144 reviews
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The price is $193
Sep 13 - Sep 14
Total with taxes and fees
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About the neighborhood

Batam

In the heart of Batam, Grand Mercure Batam Centre is within a 5-minute drive of Museum Batam Raja Ali Haji and Batam Centre Ferry Terminal. .This golf hotel is 1.2 mi (1.9 km) from Batam Centre and 1.3 mi (2 km) from Batam Sign.

What's nearby

  • Maha Vihara Duta Maitreya Buddhist Temple - 19 min walk - 1.0 mile
  • Batam Polytechnic - 3 min drive - 1.4 miles
  • Mega Mall - 4 min drive - 1.4 miles
  • Batam Centre - 5 min drive - 1.7 miles
  • Batam Center Shopping Area - 5 min drive - 1.7 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • ‪Love Seafood Restaurant - ‬6 min walk
  • ‪Kopitiam Mentari Batam Centre - ‬8 min walk
  • ‪Golden Lamian - ‬6 min walk
  • ‪Morning Bike Kopitiam - ‬8 min walk
  • ‪Ambrosia Restaurant - ‬1 min walk

About this property

Grand Mercure Batam Centre

Grand Mercure Batam Centre offers 230 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. This Batam hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 230 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy international cuisine at Ambrosia All Day Dining, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Ambrosia All Day Dining - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Celeste Cafe & Lounge - This poolside restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ambrosia All Day Dining
  • Celeste Cafe & Lounge

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Computer station

Outdoors

  • Dock
  • Garden
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for IDR 500000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 195000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Property Registration Number 55110, 1295001451751

We should mention

Pool access available from 6:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Batam Centre Batam
Grand Mercure Batam Centre Hotel
Grand Mercure Batam Centre BATAM
Grand Mercure Batam Centre Hotel BATAM

Grand Mercure Batam Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 53 reviews
Rating 8 - Good. 11 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Devi

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpfull. Hotel very clean.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Yin Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel . Staff friendly . Good swimming pool . Good location . Only issue is that still has a lot of construction sites working around hotel
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Choon Tiong

Liked: Cleanliness, staff & service, property conditions & facilities
New and comford
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nurashikin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel so everything was clean. Great ambience. Very near to Batam Centre Ferry Terminal. Staff was friendly, helpful - amazing service. Hotel smells great. A good breakfast spread. I particularly love the Indomie counter. Pastries taste excellent. Will be back here again and hopefully experience the same or even better overall. Kudos to the whole team!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel with nice breakfast
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Good location, beautiful rooms and great staff. We used the pool and Tapas Bar, both excellent. Staff booked us a very early taxi to the airport which arrived early and was also great.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Kind staff. Great breakfast. Swimmingpool a bit shallow but apart from that very nice.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Room and amenities was great. Breakfast spread was excellent. Water temperature was inconsistent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities
Clean place with great amenities. Friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited Grand Mercure in 2026, after the refurbishing. The landscaping works at the entrance is still being upgraded, and the entire hotel looks brand new. The team of staff were all efficient and warm, from the reception, concierge, to the Ambrosia Restaurant. They have a convenient shuttle to the mall, with a brand new van. The kueh lapis and grilled sausages at the breakfast buffet were delicious, and the chefs did the grilling on the spot. Will be keen to try the Sup Buntut next time around. Will definitely recommend travellers to visit this hotel, excellent experience in Batam.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff is courteous
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Boon Cheong

Liked: Cleanliness, amenities, property conditions & facilities
Very well designed, customer orientated hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Sham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Samuel Choor Shen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't having breakfast.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Nur Mohammed

Liked: Cleanliness, amenities
Disliked: Staff & service
Breakfast is good. Clean. More friendly staff would be better. At least a smile from the reception would be nice w
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was a pleasant one with friendly and helpful staffs. The room is clean and spacious. My family enjoy the stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities
Really near the ferry terminal, farther from the rest of town (which means peace and quiet). Short ride into the popular areas and malls. Amazing amazing amazing staff, that was the best part about this hotel!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Poey Yin

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Still rather new as it was opened in May 2025. Very good spread at buffet breakfast. About 10min by Grab from batam centre ferry terminal
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Wan Ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip in Batam

very comfortable hotel, staffs are friendly and helpful. However the gym close a bit early at 8pm.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Moe

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing brand nee stayed here from Canada and up to par with the brand
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Khairunnisa

Liked: Cleanliness, amenities, property conditions & facilities
Brand new hotel in Batam. Staff were helpful and friendly. Rooms were clean. Would be better if the pools were heated.
Stayed 2 nights in Jun 2025