See all properties

Nagoya Mansion Hotel & Residence

4.0 star property

Choose dates to view prices

Photo gallery for Nagoya Mansion Hotel & Residence

Fitness facility
View from room
Lobby
Front of property
Outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $45
$41 nightly
$45 total
Total with taxes and fees
Jun 22 - Jun 23

Explore the area

View in a map
Jl. Raden Fatah, Kampung Utama Street No.1, Nagoya, Batam, Batam Island, 294444
  • Place, Nagoya Hill Mall
    ‪8 min walk‬
  • Place, Grand Batam Mall
    ‪19 min walk‬
  • Place, BCS Mall
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • City view
  • 840 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Executive Suite

A hotel room with a bed, bedside tables, a nightstand, a window with a blind, and a wall-mounted lamp.

Executive Suite

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Deluxe Room

Premium bedding, minibar, in-room safe, desk

Executive Deluxe Room

  • Sleeps 2
  • Free WiFi

Similar properties

Exterior
Planet Holiday Hotel & Residence
Batam
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.1 out of 5, Very Good, 311 reviews
$35 nightly
The price is $38
Jul 9 - Jul 10
Total with taxes and fees
Planet Holiday Hotel & Residence

About the neighborhood

Batam

With a stay at Nagoya Mansion Hotel & Residence, you'll be centrally located in Batam, within a 5-minute drive of Nagoya Hill Mall and Grand Batam Mall. .This spa hotel is 2.2 mi (3.5 km) from Harbour Bay Ferry Terminal and 4.1 mi (6.6 km) from Batam Center Shopping Area.

What's nearby

  • Nagoya Hill Mall - 8 min walk - 0.5 miles
  • Grand Batam Mall - 19 min walk - 1.0 mile
  • BCS Mall - 4 min drive - 1.0 mile
  • Batam Centre - 16 min drive - 7.2 miles
  • Batam Center Shopping Area - 16 min drive - 7.2 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • ‪Sushi Ozu - ‬5 min walk
  • ‪Windsor Food Court - ‬8 min walk
  • ‪Inul Vizta - ‬6 min walk
  • ‪Pisang Goreng Windsor - ‬8 min walk
  • ‪Bubur City - ‬5 min walk

About this property

Nagoya Mansion Hotel & Residence

Nagoya Mansion Hotel & Residence offers 200 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Puncak Alam Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Make yourself at home in one of the 200 air-conditioned rooms featuring fireplaces and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy Indonesian cuisine at La Bamba Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
La Bamba Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast only.
La Brisa Foodpark - This restaurant specializes in Indonesian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Parlente Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Bamba Restaurant
  • La Brisa Foodpark
  • La Brisa Juice Bar
  • Parlente Bar

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 21 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: IDR 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Hotel Nagoya Mansion
Nagoya Mansion
Nagoya Mansion Batam
Nagoya Mansion Hotel
Nagoya Mansion Hotel Batam
Nagoya Mansion Hotel & Residence Batam, Indonesia
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel Residence
Nagoya Mansion & Batam
Nagoya Mansion Hotel & Residence Hotel
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel & Residence Hotel Batam

Nagoya Mansion Hotel & Residence Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 34 out of 185 reviews
Rating 8 - Good. 67 out of 185 reviews
Rating 6 - Okay. 49 out of 185 reviews
Rating 4 - Poor. 20 out of 185 reviews
Rating 2 - Terrible. 15 out of 185 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Good Location
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Raghavendra

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025
Verified

6/10 Okay

Raymond Joseph

Disliked: Amenities
Very average
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

NEO JIA AN

Liked: Staff & service
abit far from shopping centre
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

desmond

Disliked: Property conditions & facilities
Beer is a bit expensive No hair dryer
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

ZAW MAUNG

Wifi is not stable connection
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Didier

air con not cold, in room safe can’t be used, reminded twice but nothing was done. No menu in room, didn’t bring even after reminded twice. mediocre breakfast
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Perry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is convenient to Nagoya Shopping Centre (5-10 min walk. Room was clean. Was very frustrated with the poor internet as had to log in again almost every time I wanted to use it. Satellite TV was limited to what I was expecting. Only two elevators and at times had to wait for long periods of time to use. Limited breakfast, compared to other hotels. All in all, o.k. but not sure if want to use again.
Stayed 6 nights in Jun 2024
Verified

2/10 Terrible

Mohd Jasman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor facilities

Very poor in services. Poor facilities. Dirty room. No utensil. No tooth paste. Noisy by other room stayer . Not going to stay here anymore
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Didier

Disliked: Staff & service
pre arrival sent email to confirm all 6 rooms on same floor. Confirmation email sent to us. But they couldn’t give us sane floor rooms upon checkin. Very very inconvenient. Toiletries not topped up, no coffee cups no glasses. Toilet flush leaked, had to change rooms in middle of meeting !!!!
Stayed 2 nights in Sep 2022
Verified

4/10 Poor

Burhan

Disliked: Property conditions & facilities
1. Staff availability answering phone call 2. Request as per booking not fulfill. (Example: we wanted for queen bed but when arrived, no more available) 3. Aircon not cool. 4. Our room near to the lift, it was very noisy when the brake catches or release.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

値段が安いのは魅力だけど…

Wi-Fiが繋がりにくかったのが残念です。 エレベーターが1基故障して、1日以上止まったままで待ち時間が長く不便しました。 値段が安いので、仕方ないかー…って思いました。
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Verified traveler

Ok just average. Could be better
Stayed 1 night in Jul 2021
Verified

8/10 Good

Barmawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Location is good. Clean and all staff are very friendly.
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Can't use grab app through hotel WiFi...
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

特に無く、普通のホテル
Stayed 1 night in Apr 2019
Verified

4/10 Poor

LiewKM

Liked: Cleanliness, staff & service
Disliked: Amenities
Family suddenly feel like going for a day getaway. We didnt manage to book the usual hotel, got this hotel last minute without looking other reviews .This will be the first and last time staying in this hotel : First room not ready when we came at 2plus deliberately, given only one card causing inconvenience, water bottles x2 ea provided , towels x 3 ea when we mentioned 4 guests.Not to mention the hot water took quite a while. luckily the staffs are polite and professional in service, beds are comfortable , 2 out of 3 air conditioning system work very well , shower s' water pressure ok, both TV working, swimming pool nice but cosy, location near nagoya shopping mall. We feel it is not really worthwhile in term of $$.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Sim

Disliked: Cleanliness, property conditions & facilities, room comfort
Bath towels were old and pillow and bedsheets were stale.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and efficient and staff was friendly, smiley and professional. Everything was clearly explained to me. Am happy with my choice. Location is convenient and near to Nagoya hills malls
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is Central in Nagoya and hotel is quite worth for the money paid, quiet and a reasonable good gym workout area.
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
It was average. Front desk was not very friendly. Not very clean.
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Soni

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Infected with ants. Despite changing several rooms, all rooms had full of ants. Staff are not friendly. Air con not working properly.housekeeping does not top up shower gel and shampoo or change towel. For everything they will ask you to pay be it extra pillow or shower gel and etc
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Regina

I ignore what other people say before i book the room but after i arrive there i do relaise the room was small,air con are leaking ,the toilet water are slow and dirty Some staff are arrogant as they are when you ask what was wrong with the lift, instead of asnwering they choose to be pretending not to listen ..we up the stair case since we arrive until we chech out. Anyway we book the big room with 2 bedroom,living room n kitchen but the room are not as fresh ,clean and good as i thought
Stayed 1 night in May 2019
Verified

4/10 Poor

ALASDAIR

Disliked: Property conditions & facilities
In desperate need of a refurb. Room was tatty but the bed was comfortable enough. Bathroom was minuscule and the towels. would rip the skin from your back. Staff were pleasant and tried to be helpful. Buffet breakfast was very limited and the fruit was tired looking. My room overlooked the nearby mosque and the soundproofing of the windows did nothing to stop the 4am wake up call from the Muezzin.
Stayed 1 night in May 2019
Verified

2/10 Terrible

Leela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible, we went for breakfast at 8.30am and there was ay food left. Made a complaint to the floor manager and she smile n said that breakfsst is till 11am. U can open the cafe the whole day but with out even cereal or even bread what u expect ur customers to eat?
Stayed 2 nights in Apr 2019