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Batam Marriott Hotel Harbour Bay

5.0 star property

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Photo gallery for Batam Marriott Hotel Harbour Bay

Exterior
Executive lounge
Exterior
Cocktail bar, ocean views, open daily
Cocktail bar, ocean views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
$200
$182 nightly
$200 total
Total with taxes and fees
May 8 - May 9

Explore the area

View in a map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453
  • Place, Grand Batam Mall
    ‪4 min drive‬
  • Place, Nagoya Hill Mall
    ‪4 min drive‬
  • Place, Batam Centre
    ‪16 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Living room | 55-inch LED TV with cable channels, TV, iPod dock

Executive Room, 1 Bedroom

  • Ocean view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony

Garden view

Deluxe Room, 1 King Bed, Balcony

  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Balcony

  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Presidential Room, 1 Bedroom

  • Ocean view
  • 1808 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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Total with taxes and fees
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About the neighborhood

Batam

With a stay at Batam Marriott Hotel Harbour Bay in Batam, you'll be connected to a shopping center, just a 4-minute walk from Harbour Bay Ferry Terminal and a 4-minute drive from Nagoya Hill Mall. .This luxury hotel is 2.4 mi (3.9 km) from Grand Batam Mall and 5.3 mi (8.5 km) from Maha Vihara Duta Maitreya Temple.

What's nearby

  • Grand Batam Mall - 4 min drive - 2.1 miles
  • Nagoya Hill Mall - 4 min drive - 1.4 miles
  • Batam Centre - 16 min drive - 9.7 miles
  • Batam Center Shopping Area - 16 min drive - 9.7 miles
  • Barelang Bridge - 45 min drive - 18.5 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive

Restaurants

  • ‪Altitude Rooftop Bar & Lounge - ‬5 min walk
  • ‪Goji Kitchen & Bar - ‬4 min walk
  • ‪Paradise Garden Restaurant - ‬3 min walk
  • ‪Wey Wey Live Seafood - ‬3 min walk
  • ‪Morning Bakery - ‬2 min walk

About this property

Batam Marriott Hotel Harbour Bay

Batam Marriott Hotel Harbour Bay offers 216 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 216 air-conditioned rooms featuring iPod docking stations and minibars. 55-inch LED televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at Goji Kitchen+Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Goji Kitchen+Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Mill&Co - This café serves light fare only. Open daily.
Altitude - Overlooking the ocean, this cocktail bar specializes in Asian cuisine and serves light fare only. Open daily.
Jiang He - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM
  • Onsite parking available only on request
  • Self parking on site (IDR 70,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude
  • Goji Kitchen+Bar
  • Jiang He
  • Mill&Co

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 665500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 302500 for adults and IDR 151250 for children
  • Airport shuttle fee: IDR 390000 per vehicle (one-way, maximum occupancy 0)
  • Self parking fee: IDR 70000 per day
  • Rollaway bed fee: IDR 665500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Batam Marriott Hotel Harbour Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 101 out of 132 reviews
Rating 8 - Good. 18 out of 132 reviews
Rating 6 - Okay. 7 out of 132 reviews
Rating 4 - Poor. 3 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nadiah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless…super clean! Amenities were great. And staffs went the extra mile to decorate the room as it was my birthday. Kuddos to all the staffs…polite, friendly & super helpful!
Stayed 1 night in Jan 2026

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, amenities
The experience was simply amazing! From the time of check in, to the birthday surprise during breakfast, the staffs made the stay a cherished one. Kudos to all, you guys at Marriot have truly made my weekend special. Will definitely make marriot my choice again when I come to batam!! 🙏
Stayed 2 nights in Jan 2026

10/10 Excellent

Hung Ming

Liked: Cleanliness, staff & service, amenities
Staff are very friendly and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Philip

Stayed 1 night in Jan 2026

4/10 Poor

Aaron

Stayed 2 nights in Dec 2025

10/10 Excellent

robert

Stayed 1 night in Dec 2025

10/10 Excellent

Ying Ning

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special thanks to Ms Gracia who attend to my check in and check out of hotel. Her warm welcome makes me feel so great during my short staycation. And to all other staffs, they are all so polite and friendly. Keep up the good work! Definitely will visit again
Stayed 2 nights in Dec 2025

10/10 Excellent

Sharlynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff are extremely friendly, room is very clean, spa is very good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lee

Stayed 2 nights in Nov 2025

10/10 Excellent

Muhd

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Very nice. Concierge team was good. All staff was very helpful. Would recommend this this hotel for stay.
Stayed 1 night in Nov 2025

10/10 Excellent

azna

Stayed 1 night in Nov 2025

10/10 Excellent

Soon Huat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Room
Stayed 1 night in Jul 2025

10/10 Excellent

Suraya

Liked: Cleanliness, staff & service, amenities
Clean and comfy room
Stayed 1 night in Oct 2025

10/10 Excellent

Jolene and Hwee Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Room is cleaned and quiet and spacious. Staff are friendly attentive and professional with courtesy. I would highly recommend this hotel to others. Thank you to all staff for making our stay wonderful. See you all again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Abdullhakam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful room. Super friendly and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff is very hospitable- excellent
Stayed 2 nights in Sep 2025

8/10 Good

Swee Ling

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel connect to harbour bay so easy walk to hotel even if rain. Service officers at the counters in the check in lobby were pleasant . they allow early checkin and also allowed us later check out. The housekeeping team wrote message card and present us some complimentary hi tea cakes. Lounge area and bar have good views. Nothing much at lounge area during noon.Bed are comfortable.Overall a pleasant stay.
Room with 2 double beds and sofa
Oceanview outside room
Pool area
Stayed 1 night in Aug 2025

8/10 Good

Amir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 3-night stay at the Marriott Hotel Batam! The breakfast was absolutely fantastic—so many options and everything was fresh and delicious. The staff were extremely friendly and helpful, always greeting us with a smile and making us feel welcome. The location is also excellent, convenient and close to everything we needed. The price was not cheap, but affordable. Only two reasons I’m giving 4 out of 5 stars is because the room style felt a bit dated and the faulty keyless room entrance. They promised to send an engineer to fix the issue (we almost requested to re-program the card 3-4 times every day) but they didn’t —a refresh would make this place perfect. Still, overall a very enjoyable stay and would definitely come back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service from staff

Service par excellent. Shout out to Gracia at reception, Dura at Altitude, floor manager in Goji on 2/8/2025. All staff makes an effort to speak to us.
Stayed 1 night in Jul 2025

10/10 Excellent

y

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Wati

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Siew Chng Linda, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and staff. They are friendly and very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

MARK

Awesome

Super
Stayed 1 night in Jul 2025

10/10 Excellent

Wilson, Yishun

Stayed 2 nights in Jun 2025