Being our first time to vaca in Europe, we were taken aback by a few things: hotel difficult to find due to being tucked in big building, no elevator (luggage got heavy after 1st flight of stairs), and the room was much smaller than the website image led me to believe. Now with that being said, the staff was kind, helpful and very patient with our lack of knowledge. The room was very clean and had everything we needed. There was a restaurant under the hotel, which was a concern for noise, but we never heard anything from the establishment. All in all, I would definitely stay here again!