The hotel staff were excellent - friendly, helpful, accommodating. The access code system to enter the hotel and room was ok, but we had initial challeges with securing the access code. The room had plain concrete floors, walls, ceiling, not a soothing relaxing atmosphete at all. One little chair, portable fridge on the floor, no carpets or paint colors on the walls. For a Marriott bonvoy we were expecting more. The bed was comfortable, which in the end is most important.