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Hotel Riu Jalisco - All Inclusive

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Riu Jalisco - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Aerial view
Aerial view
Lobby
8 restaurants, breakfast, dinner, brunch served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. De los Cocoteros, sn-Lote K, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪3 min drive‬
  • Place, Flamingos Golf Club
    ‪7 min drive‬
  • Place, El Tigre Golf at Paradise Village
    ‪12 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • 559 sq ft
  • Sleeps 2

Double Room (M)

8.2 out of 10
Very good
(31 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (M)

7.8 out of 10
Good
(16 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room (L)

  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (E)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.8 out of 10
Good
(34 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room (U)

8.2 out of 10
Very good
(109 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (C)

8.8 out of 10
Excellent
(44 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

9.0 out of 10
Wonderful
(15 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room, Connecting Rooms (U)

7.4 out of 10
Good
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 4 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Double Room, Connecting Rooms (L)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Room (Kids Free | C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room, Garden View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (U)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, 3 Bedrooms, Garden View (U)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

Double Room, Garden View (M)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, Garden View (M)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, 3 Bedrooms, Garden View (M)

  • 710 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

Double Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Room, 3 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Garden View (C)

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (C)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Family Room, 3 Bedrooms, Garden View (B2C-CA)

  • Sleeps 7
  • 2 Double Beds

Family Room, 3 Bedrooms, Garden View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

Family Room, Garden View (Kids Free | C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Garden View (Kids Free | B2C-CA)

  • Sleeps 4
  • 1 King Bed

Family Room, Garden View (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Double Room, 2 Bedrooms, Garden View (L)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Garden View (L)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (E)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, Garden View (E)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 3 Bedrooms, Garden View (E)

  • 710 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Room, Partial Sea View (U)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, Partial Sea View (M)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, Partial Sea View (B2C-US)

  • Sleeps 3
  • 1 King Bed

Room, Partial Sea View (C)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, Partial Sea View (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (U)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (M)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (B2C-US)

  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (C)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Family Room, Sea Facing (U)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (M)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (B2C-US)

  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (C)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (E)

  • 603 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Garden View (E)

  • 603 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, Partial Sea View (E)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (E)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed

Family Room, Sea Facing (E)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite with Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite with Sea View

  • 559 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • 301 sq ft
  • Sleeps 4

View all photos for Family Room -6 guests- Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room -6 guests- Standard

  • 721 sq ft
  • Sleeps 6

View all photos for Quadruple Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard

  • 344 sq ft
  • Sleeps 4

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About the neighborhood

Nuevo Nayarit

When you stay at Hotel Riu Jalisco - All Inclusive in Nuevo Nayarit, you'll be on the beach, within a 5-minute drive of Nuevo Vallarta Beach and Bay of Banderas. .This all-inclusive property is 11.1 mi (17.9 km) from Cruise Ship Terminal and 14 mi (22.6 km) from Malecon.

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 1.0 mile
  • Flamingos Golf Club - 7 min drive - 2.4 miles
  • El Tigre Golf at Paradise Village - 12 min drive - 4.3 miles
  • Los Arroyos Verdes - 12 min drive - 4.3 miles
  • Playa Bucerías - 14 min drive - 3.6 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬13 min walk
  • ‪Reflect Krystal Sky Bar - ‬13 min walk
  • ‪Don Rafael - ‬7 min walk
  • ‪O International Buffet - ‬16 min walk
  • ‪Kulinarium - ‬7 min walk

About this property

Hotel Riu Jalisco - All Inclusive

Hotel Riu Jalisco - All Inclusive offers 820 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 820 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Dip into one of the 4 outdoor pools or enjoy other recreational amenities including a nightclub and a health club. This property also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Satisfy your appetite with international cuisine at Chipotle, one of the property's 8 restaurants. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to noon.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and noon.
Chipotle - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Agave - This buffet restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.
Sakura - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Duomo - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Steak House - This steakhouse serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 8 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Chipotle
  • Duomo
  • Sakura
  • Steak House

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 739 out of 1533 reviews
Rating 8 - Good. 397 out of 1533 reviews
Rating 6 - Okay. 210 out of 1533 reviews
Rating 4 - Poor. 93 out of 1533 reviews
Rating 2 - Terrible. 94 out of 1533 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ricardo Alfonso

Stayed 6 nights in Feb 2026

6/10 Okay

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
a RIU is a RIU. theyre NOT 5 star service its not 5 star food its not a 5 star resort. but its REALLY REALLY good at being a RIU and being predictable. things they do REALLY well: TACOS, theres a taco bar set up at EVERY buffet night reguardless of theme in the main buffet, hot crispy french fries (99% of the time) for a buffet, burgers available almost 24 hrs a day, mini bar, pools, bars, drink carts, smoking section, buffet ice cream, nice staff, housekeeping. things they could work on: ANY soda i could find was diet. i bought a regular coke in the gift shop and it was excellent cuz everythiing else is diet. i was originally booked at RIU jaliasco and was switched to RIU vallarta UNDER A PROMOTION FOR A BETTER ROOM is what i was told. and i had to realy ask for the better room, cuz the room they gave me view was of a parking lot and iwas not happy. so, if youre givig someone a promotion and its supposed to be an UPGRADE,dont give them a yucky view. all in all the Riu vallarta was grest, it was just what i needed.
Stayed 4 nights in Jan 2026

10/10 Excellent

Scott, Listowel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, Great food options
Stayed 7 nights in Jan 2026

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities and incredibly friendly staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tarn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time! Kids loved the pools and beach. Rooms were clean, service was friendly and great spaces to play and relax. Tile around the pool can be slippery so be aware when walking with drinks 🙂 Overall a great relaxing trip!!
Stayed 7 nights in Jan 2026

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
The rennos make everything seem brand new. Loads of seating, good service, food was decent. Put together to host lots of people in one area - it is busy but there are also quiet areas. Would give 5 stars but I think that it is reserved for yet another step above. With that said, no major complaints or issues.
Stayed 4 nights in Jan 2026

8/10 Good

Herbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort all-around; could use improvement in accessing specialty restaurants, ie.: there are no reservations required for any of the specialty restaurants, however, in order to gain access at opening time, one has to line up for an hour in advance to do so.
Stayed 7 nights in Jan 2026

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2026

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
We had an amazing stay. This resort recently went through a beautiful renovation, our room was great, clean and had everything we needed. The staff are friendly and the service was great. We would highly recommend!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Hamida

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and staff was amazing.
Stayed 5 nights in Jan 2026

10/10 Excellent

Americo

Liked: Cleanliness
Clean,service outstanding To be honest i was surprise
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities
Yes: excellent staff👍
Stayed 9 nights in Jan 2026

10/10 Excellent

Maria I

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026

8/10 Good

JOELENE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everyone was very friendly, as it was just updated everything looked fresh and clean! it would be nice to have a lap pool open an hour earlier to be able to lap swim without kids, also having at least one pool open at night would have been nice. food was decent overall. having a few dinner reservations would have been nice instead of waiting in line. the food was great at the restaurants though. having fewer great options is better than a lot of options but not the best however, it would have been nice to have some other food options at the 24 hour sports bar, even fruit would have been nice. the NYE dinner was a great surprise and wonderful, It was really nice to have an adjoing room, great family place to stay
Stayed 6 nights in Dec 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ran out of bacon everydsy and when they did jave iy, bacon was litetally birny
Stayed 7 nights in Jan 2026

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first stay at a Riu Hotel. It’s like summer camp for families! The renos are stunning. I appreciated the many eco friendly construction (and convenient) choices such as all the lights turn off when you remove the room key. The staff are engaging. Erika made our mornings better with her attentive service at breakfast and lunch.
Stayed 7 nights in Jan 2026

10/10 Excellent

JADWIGA

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff friendly
Stayed 7 nights in Dec 2025

8/10 Good

Ulderico

Stayed 5 nights in Jan 2026

8/10 Good

Mary Colleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole resort was clean and well-maintained. Recently renovated. Quite appealing appearance. Staff are very friendly and helpful. Numerous pools to enjoy and various places to sit and enjoy a drink
Stayed 7 nights in Jan 2026

10/10 Excellent

lesanemariam

Liked: Cleanliness, staff & service, amenities
Clean rooms, amenities
Stayed 7 nights in Dec 2025

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay
Stayed 6 nights in Jan 2026

2/10 Terrible

Ivan

Stayed 8 nights in Jan 2026

8/10 Good

Clifford

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were great. Resort was new and clean and awesome. Love that the sports bar was open 24 hours. Really wish that the pool was open a little later. Food was great- especially at the taco bar. The biggest criticism is dinner. The fact that you have to wait in line 45 min to an hour in order to make sure you get dinner at one of the restaurants is very inconvenient. Then you have to wait an hour and a half for the buzzer to go off. At least offer a reservation option.
Stayed 4 nights in Jan 2026

4/10 Poor

James

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025