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Room type Options Nightly price Book
Room (Romantic Offer)
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Other room types
Double Room Single Use
108 square feet
1 Twin Bed
(Extra beds available: Crib)
Room sleeps 1 guest
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Double Room (Golden Age +60 years)
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
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Double Room
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Historic hotel with rooftop terrace and business center

Popular property highlights

Free self parking
Free WiFi
Business center
Smoke-free property
Multilingual staff

With a stay at Izalde in Ayala, you'll be 18.3 mi (29.4 km) from Bay of Biscay and 21.6 mi (34.8 km) from Plaza Moyua. This historic hotel is 22.2 mi (35.8 km) from San Mames Stadium and 22.4 mi (36 km) from Guggenheim Museum Bilbao.

Make yourself at home in one of the 16 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include gift shops/newsstands, a fireplace in the lobby, and tour/ticket assistance.

Continental breakfasts are served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, multilingual staff, and a library. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed on Sunday, Monday, and Tuesday:

  • Dining venue(s)

Hotel Amenities

Hotel Amenities

Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, a library, and tour/ticket assistance. Complimentary self parking is available on site.

Izalde is a smoke-free property.

  • Library
  • Number of meeting rooms - 1
  • Rooftop terrace
  • Breakfast available (surcharge)
  • Gift shops or newsstand
  • Front desk (limited hours)
  • Conference space
  • Business center
  • Meeting rooms
  • Tours/ticket assistance
  • Total number of rooms - 16
  • Television in common areas
  • Free self parking
  • Number of floors - 1
  • Free WiFi
  • Number of buildings/towers - 3
  • Smoke-free property
  • Garden
  • Wheelchair accessible
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking

Room Amenities

Izalde offers 16 accommodations with safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Desk
  • Shower only
  • Hair dryer (on request)
  • Free WiFi
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms - 1
  • Low-height counters/sink
  • Grab bar - near toilet

Where to Eat

Continental breakfasts are available for a surcharge on weekdays between 8:00 AM and 10:30 AM and on weekends between 8:30 AM and 11:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

This property accepts major credit cards

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts major credit cards, Visa, and Mastercard. Cashless payment methods are available for all transactions. Contactless check-in is available.

One child stays free

Front desk opens daily at 8:00 AM

Front desk closes daily at 5:30 PM

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Guests must provide a copy of their government-issued photo I.D. in advance

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

Property registry number - HVI00356

Property confirms they are implementing enhanced cleaning measures

Children stay free

Fees

Optional extras

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 3.5 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Los Arcos Quejana
  • Los Arcos Quejana Ayala
  • Los Arcos Quejana Hotel
  • Los Arcos Quejana Hotel Ayala
  • Quejana
  • Arcos Quejana Hotel Ayala
  • Arcos Quejana Hotel
  • Arcos Quejana Ayala
  • Arcos Quejana
  • Izalde Hotel
  • Izalde Ayala
  • Arcos de Quejana
  • Izalde Hotel Ayala

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

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