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SkyCity Hotel

4.5 star property

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Photo gallery for SkyCity Hotel

Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Property amenity
11 restaurants, lunch, dinner served; American cuisine
Yoga

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
$120
$104 nightly
$120 total
Total with taxes and fees
Dec 22 - Dec 23

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

9.2 out of 10
Wonderful
(225 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2

View all photos for Premium Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Room

  • Sleeps 3

View all photos for Premium King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

  • Sleeps 2

View all photos for Premium Two Double Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Double Suite

  • Sleeps 3

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 603 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Double Beds, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • Sleeps 2

View all photos for Premium Twin Room

City view

Premium Twin Room

9.0 out of 10
Wonderful
(117 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Courtyard King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard King Room

  • Sleeps 2

View all photos for Premium Courtyard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard Twin Room

  • Sleeps 3

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 3

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

  • Sleeps 2

View all photos for Premium King Suite

Premium King Suite | In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite | In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Minibar, in-room safe, desk, laptop workspace
Horizon by SkyCity
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 643 reviews
$123 nightly
The price is $142
Dec 19 - Dec 20
Total with taxes and fees
Horizon by SkyCity

About the neighborhood

Auckland

With a stay at SkyCity Hotel, you'll be centrally located in Auckland, steps from Sky Tower and SkyCity Casino. .This casino hotel is 0.3 mi (0.4 km) from Weta Workshop Unleashed and 0.7 mi (1.1 km) from University of Auckland.

What's nearby

  • Sky Tower - 1 min walk - 0.0 miles
  • SkyCity Casino - 1 min walk - 0.0 miles
  • Queen Street Shopping District - 5 min walk - 0.3 miles
  • University of Auckland - 8 min walk - 0.5 miles
  • Auckland Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Denny's - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk

About this property

SkyCity Hotel

Luxury hotel with 11 restaurants and a casino
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 323 guestrooms featuring refrigerators and iPod docking stations. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. After enjoying recreational amenities such as a fitness center, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy American cuisine at Andy's Burger & Bar, one of the hotel's 11 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 4 bars/lounges.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Andy's Burger & Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Orbit 360 - This brasserie specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Fortuna - This buffet restaurant serves lunch and dinner. Open select days.
Federal Deli - Onsite delicatessen. Open select days.
MASU by Nic Watt - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1245 out of 1932 reviews
Rating 8 - Good. 468 out of 1932 reviews
Rating 6 - Okay. 131 out of 1932 reviews
Rating 4 - Poor. 53 out of 1932 reviews
Rating 2 - Terrible. 35 out of 1932 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
While visiting Auckland, New Zealand, we had the pleasure of staying at SkyCity Hotel. From the front desk staff to the cleaning staff; you were served with total consideration for your comfort and enjoyment of their facility. Our room was spacious, totally clean, & very comfortable. The bed and linens were warm and supportive. We enjoyed the smooth coffee provided in the room in the mornings along with refrigerated milk. An add bonus I especially enjoyed! The lavatory amenities with a large walk-in shower just added to our pampered stay. The room was very quiet to sleep in and no fan or other guest noise was noticed. Any request was attended to quickly with smiling energetic staff. We want to Thank Aiden for all the attentive help he gave us during our stay!!! An exemplary shout out to the management for leading your staff to be one of the BEST serviced hotels I have ever visited!!! AWESOME JOB!!
Stayed 2 nights in Sep 2025

10/10 Excellent

OTAHITI

Stayed 2 nights in Sep 2025

6/10 Okay

stephen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Heater in room kept turning over to air conditioning so cold most of the time. The bathroom took my 90 year old parents and shower doesn’t have handrail no place for soap and the toilet is to close to wall and the toilet paper dispenser is near the ground sometimes hitting leg when sitting down. Room wasn’t cleaned because there are no signs anymore to put on outside door advising cleaners.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness
Nice clean rooms 2 king size beds and large tv to watch
Stayed 1 night in Sep 2025

10/10 Excellent

Nikki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable as always
Stayed 1 night in Sep 2025

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

10/10 Excellent

Sarah, Hamilton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at skycity, everything is accessible and the staff are lovely, keen to help you where needed and to assist with any questions you may have
Stayed 1 night in Sep 2025

8/10 Good

Aaron

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue - Getting a bit tired though, refurb
Stayed 1 night in Sep 2025

6/10 Okay

NICHOLAS

Traveled with partner
Liked: Cleanliness
Average
Stayed 3 nights in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable and great helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

6/10 Okay

Graham

Stayed 2 nights in May 2025

10/10 Excellent

Gert Christoffel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness
Would like a normal tea bags and hot choc saches
Stayed 2 nights in Sep 2025

6/10 Okay

Paul

Traveled with group
Liked: Staff & service, room comfort

Good location

Room was dusty. And starting to look tied compared to last time I stayed.
Stayed 2 nights in Sep 2025

10/10 Excellent

OTAHITI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spot-on..right from the Greeting Guest's from Front-desk, great Customer Service, Restaurant Areas, Housekeeping, Excellent Room, amenities, bathroom, safe, love how you put the Room Guest's name onto T.V..all the facilities, comforting, n yes the Casino, Great job with all Staff, they need a medal, I will recommend for families, n myself will be coming back for Luxury Retreat again, right n the heart of town/central.n also activities..so thank you very much, thoroughly enjoyed my Stay..
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very central
Stayed 1 night in Aug 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very central, good for people to see around Auckland city. Also Intercity bus station is there, quite convenient. There are a lot things to enjoy in the hotel too. The hotel is very well kept.
Stayed 1 night in Aug 2025

10/10 Excellent

Taine Aven John

Stayed 3 nights in Aug 2025

10/10 Excellent

Ning

Stayed 1 night in Aug 2025

10/10 Excellent

Risa

Stayed 2 nights in Aug 2025